Share |

Content about vice president

April 12, 2013

DALLAS — Announcement comes as company celebrates 65 years of industry service

Updated April 30, 2013:

DALLAS — Industrial laundry equipment manufacturer Kannegiesser USA celebrated the 65th anniversary of parent company Herbert Kannegiesser GmbH with a special dinner here Thursday night, during which it was announced that Kannegiesser USA President Michael Dreher will retire June 1 and Executive Vice President Phil Hart will assume that role.

Hart joined Grand Prairie, Texas-based Kannegiesser USA in 2004 as vice president of marketing, bringing with him more than a decade of industry and product experience. He was promoted to executive vice president in early 2012.

Dreher, who served as president for 13 years, will retain an advisory role that involves marketing the Kannegiesser brand in the Americas.

Kannegiesser GmbH President and CEO Martin Kannegiesser says both Dreher and Hart have demonstrated abilities in combining leadership and teamwork.

The two men thanked the staff and Kannegiesser for their support in making the U.S. market the company's third largest behind France and Germany.

Kannegiesser USA is planning to display several products new to the United States at the upcoming Clean Show.

February 18, 2013

FRANKFORT, Ill. — More than 170 HLAC accredited laundries across four countries, with more international opportunities coming

FRANKFORT, Ill. — Rocco Romeo, CEO of HLS Linen Services, Ottawa, Ont., was elected president of the Healthcare Laundry Accreditation Council (HLAC) during the organization’s recent 2013 elections.

Other officers for the year are Chuck Rosmiller, Crothall Laundry Services, vice president; Robert Potack, Unitex Textile Rental Services, secretary/treasurer; Nancy Bjerke, BSN, RN, MPH, CIC, Association for Professionals in Infection Control and Epidemiology (APIC), immediate past president; and Bradley J. Bushman, Standard Textile Co., director-at-large.

Myles Noel, COMTEX, and Neil Pascoe, RN, BSN, CIC, Texas Department of State Health Services, were elected to the HLAC Board of Directors for the first time. They join the following directors who are continuing their terms into 2013: Gregory Gicewicz, Sterile Surgical Systems; Sandra J. Hensley, RN, MSEM, BSN, CIC, University of Toledo Medical Center; Rick Kislia, Crescent Laundry; and John Scherberger, CHESP, Healthcare Risk Mitigation Inc.

“HLAC made significant progress in many different areas this past year,” says Romeo. “Thanks to a strong, dynamic board and leadership team, HLAC continued to grow, ensuring its presence as the premier accrediting body in the healthcare laundry industry.”

The new HLAC Standards (including the introduction of Part III, Surgical Pack Assembly Room Standards for the Operating Room), were successfully implemented, the organization reports.

There are more than 170 accredited HLAC laundries in the United States, Canada, Mexico and Israel, and the organization plans to pursue additional opportunities in other countries.

“Laundries seeking accreditation do so voluntarily and demonstrate their commitment to healthcare customers and patients by promoting a culture of excellence and continuous process improvement,” Romeo says.

HLAC is planning a series of webinars this year that will assist laundries seeking accreditation and will promote patient safety and infection control.

January 16, 2013

CHICAGO — Meet its representatives from the hotel/motel/resort, consulting services, and commercial laundry sectors

Hotel/Motel/Resort Laundry: Charles Loelius, The Pierre New York, New York, N.Y.

charles loeliusFirst, it is an honor to be once again selected for this Panel (Editor’s Note: Charles served on the Panel in 2010), and I hope to continue to share the benefit of my experience with the readership of American Laundry News.

I have been in the commercial laundry industry for 30 years, having operated healthcare, hospitality and uniform plants throughout the United States. The laundries have ranged in size from 10 million to 40 million pounds annually, and have operated in both union and non-union environments.

I have a wealth of experience in production, distribution and service management, as well as budget preparation and financial analysis—skills honed during my seven years on Wall Street.

During the past nine years, I have concentrated on the hospitality side of laundry management, presently operating an OPL for Taj Hotels at the Pierre New York, as well as serving as a consultant for our sister property, Taj Boston.

I have served on the faculty of NYU, teaching laundry and dry cleaning operations as part of NYU’s Hospitality Management program. I also maintain several industry-recognized certifications in laundry, dry cleaning and linen management.

As director of Laundry Services for The Pierre New York, I am responsible for the day-to-day service, production, distribution, maintenance and procurement for this Five Diamond hotel’s laundry and dry cleaning operations.

During 2012, the laundry processed 2.5 million pieces of rooms and food-and-beverage linen, which represented a 23% increase over 2011. Additionally, it processed more than 350,000 pounds of garments during 2012, representing a year-to-year increase of 11%. Increases in productivity were achieved without any increase in expenses.

The biggest challenges I face at the Pierre today are similar to the challenges faced by the entire industry: providing the best possible products and services at the lowest possible cost.

Consulting Services: David Bernstein, Turn-Key Industrial Engineering Services, Charlottesville, Va.

david bernsteinI am senior vice president of Turn-Key Industrial Engineering Services, a consulting firm that has been serving the laundry, healthcare and hospitality industries for nearly 15 years. We are an industrial engineering firm that designs, builds, retrofits and improves the processes and profitability of laundry facilities throughout the world, using professional design, lean manufacturing and project management techniques.

As our name implies, we perform these services “turn-key,” which means we can deliver a multitude of services, including facility design, RFP development, project management, process improvement and Lean Six Sigma implementation. Our team of Lean Six Sigma-certified engineers and consultants have extensive experience in the industry, and have helped our clients save money, labor and increase throughput, often without the need for added expense or equipment.

As the fourth generation of my family in this industry, I have a lifetime of experience and more than two decades of professional work in laundries, starting with my tenure as vice president and, later, president of Consolidated Laundry Machinery Co. I worked in all aspects of CLM’s manufacturing, sales and marketing of laundry machinery, and helped our customers with specification, layout, upgrades and improvements to their plants.

I moved into industry advocacy and education as the director of Plant Operations, Customer Service and Information Technology for the Uniform and Textile Services Association (UTSA). The industry was under close scrutiny by OSHA, Congress and safety regulators at that time, and I led the effort to create an industry-wide health and safety program that reached more than 65,000 employees in more than 1,000 plants nationwide, produced an industry-specific safety training DVD, and created a stronger, more positive relationship with OSHA and Congress for the industry.

Following UTSA’s merger with TRSA, I spent more than three years as the chief operating officer at F-MATIC, where I helped lead the development of several new sanitary supply products and product lines, improved and diversified the company’s international supply chain, reduced operating expenses and increased revenues.

I am a two-time past chairman of the UTSA Plant Operations Committee, a former member of the board of directors of the Western Textile Services Association, a long-time instructor at the industry’s Production Management Institute (PMI) and Maintenance Management Institute (MMI), and a recent addition to the faculty of the American Laundry and Linen College (ALLC). I am also honored to be among an elite group of industry leaders to have been named to the Plant Operations Hall of Fame.

I hold a bachelor’s degree from the University of California, San Diego, and live in Park City, Utah, with my wife and two daughters. I am an avid cyclist, skier, sailor and private pilot.

What challenged our clients in 2012 was the continuing difficult economy and the need to find ways to adapt. Laundries in all segments of our industry fought to increase productivity and safety, while dealing with ever-increasing costs of doing business, challenges from unions, and increased regulation. These challenges will no doubt continue in 2013 and beyond, and I expect my colleagues and I, both at Turn-Key and on the esteemed Panel of Experts, will increasingly be called upon to assist the industry with meeting them head-on.

Among Turn-Key’s accomplishments in 2012 were designing and breaking ground on a new healthcare laundry for a client in Florida, designing a new state-of-the-art hospitality laundry for a major international resort and entertainment firm, and helping numerous operators (both large and small) reap the financial and productivity benefits resulting from the implementation of process improvement and the application of Lean Six Sigma methodologies.

Commercial Laundry: Richard Warren, Linen King, Conway, Ark.

Richard WarrenI work for Linen King, which owns laundries in several states. We provide COG (customer-owned goods) service, as well as linen rental to hospitals. I am the general manager of the facility in Conway, Ark. I have been here since Linen King acquired the facility from my previous employer in 2007, and am honored they kept me. I have worked at this facility since 1994.

Upon high school graduation, I had no idea what to do. Some said I had no clue. The first real job I had was in a shirt laundry. They must have liked me, because I was promoted to washman. It seemed like wherever I went, there was always a laundry that needed help, and I was fortunate to be able to provide that for them.

I got involved with an industrial laundry and learned a lot during the years I was with them. My production experience started in an industrial laundry. For several years, I owned a small group of leather and fur cleaning stores. For many years now, I have been in the healthcare laundry service, both OPL and commercial.

From time to time, I talk to people about careers in laundry. It certainly doesn’t sound like a sexy career, but it is a good industry, and is generally more stable than many other industries. There are also many companies that supply our industry with textiles, machinery and chemistry, so being involved with a laundry can be rewarding.

Our workers really enjoy coming to work, and reducing the big pile of unfinished linen. An hour or so later, that pile is ironed, folded, and looks, feels and smells nice, with the workers ready for another load. Frankly, it takes a while to learn the rhythm, but when it starts to work, it is fun.

Tuesday: Introductions to representatives of the chemicals supply, equipment manufacturing and uniforms/workwear manufacturing sectors...

January 15, 2013

CHICAGO — Meet its representatives from equipment/supply distribution, textile/uniform rental, and healthcare laundry sectors

Equipment/Supply Distribution: Bill Bell, Steiner-Atlantic Corp., Miami, Fla.

bill bellI grew up in Charlotte, N.C., with two loving parents. I have an older sister and a twin brother, and our parents instilled in us the value of hard work, education and moral character, which shaped the adults we are today.

I get my competitive spirit from playing sports throughout my early years. I graduated from Mars Hill (N.C.) College in 1993 with a bachelor’s degree in business. I reside in Orlando, Fla., with my wife, Lisa, and our daughters Taylor and Jordan.

As regional vice president for Steiner-Atlantic Corp., I am responsible for sales and service in the central Florida market. Steiner-Atlantic, founded in 1959 by William Steiner, is a large laundry, boiler and dry cleaning equipment, parts and service distributor, with its core business in Florida and the Caribbean.

Upon graduating from college, I set out on my path to a successful sales career by working for Controlled Motion, a small company selling power transmission to equipment OEMs and end-users. My mentor, Tony Harris, taught me the importance of listening and recognizing what my customers needed. I owe much of my success to him.

After working for him for five years, my journey shifted to selling textile sock dyeing and packaging equipment. This move led to my start in the laundry business, when David Carter hired me to cover the central Florida territory for Wink Davis Equipment Co. in 2001. Upon completing my training, I relocated from Charlotte to Orlando. In 2004, when Wink Davis closed its doors, another door opened for me with Steiner-Atlantic.

Mike Steiner, our president and CEO, brought me on board to continue servicing our central Florida market. At Steiner-Atlantic, we provide customers with turn-key solutions from design-build to equipment sales, installation, start-up and training, with continued parts and service.

I am honored to have received many sales accolades, including Chicago Dryer’s “Rising Star” and “Heavy Hitter” awards, and multiple Pellerin Milnor “Key Man” awards. This past year, I also received our local Association for Linen Management chapter’s Allied Tradesman of the Year award.

I look forward to the challenges of 2013, and hope that you will find some of the articles that I participate in to be informative and helpful.

Textile/Uniform Rental: Tom Peplinski, Golden West, Oakland, Calif.

tom peplinskiI am the operations manager for an independent industrial laundry located in the San Francisco Bay area. Starting in 1980, delivering linens and mats to the mining industry of northern Minnesota, I have held management positions in sales, service, production and administration. The position of operations manager suits me well, as it affords me an opportunity to interact and direct all departments while drawing on a vast wealth of experience.

Golden West is a family-owned, independent laundry with six routes serving the San Francisco Bay area. Like most laundry companies, there is a real challenge in finding and establishing long-term employees. However, by creating procedures designed to empower employees, Golden West has created a strong retention program.

The last few years of economic belt-tightening has had a profound effect on our industry. Adapting to an ever-changing economy requires reviewing and modifying policies, procedures and practices.

While identifying key areas for profit and setting practical cost-cutting measures in 2012, Golden West experienced one of its most successful years for growth and profit. I am excited about the opportunities in 2013, and enter into the new year with the understanding that change is more than a mindset.

Healthcare Laundry: Judy Murphy, RN, BSN, CLLM, RLLD, North Mississippi Medical Center, Tupelo, Miss.

judy murphyMy background is in education, nursing and quality. I started working for North Mississippi Medical Center (NMMC) in the Education department in February 1988. Via scholarship, I received my associate degree in nursing from Itawamba Community College in June 1991, and my bachelor of science degree in nursing from the Mississippi University for Women in May 1996. During this time, I worked full-time as a staff nurse, charge nurse and in administration. NMMC has been instrumental in helping me achieve my educational goals and to grow within the organization.

In 1997, I became a clinical liaison for Materiel Management and served as a clinical resource for purchasing, sterile processing, laundry, nursing, surgery, etc. I worked with nursing to develop linen specifications, determine best practice, develop utilization programs, develop linen awareness/use and misuse recommendations, and implement staff development programs. In 2012, we implemented a successful linen-reject program that utilizes the end-user to help improve quality by removing unacceptable linen items at the point of use.

I’ve researched staining concerns, as well as ozone applications in laundry (NMMC was one of the first U.S. facilities to place an ozone system on a CBW®); provided education on topics that include bed bugs, safety, infection control, etc., at a local and national level; and have written articles for NMMC’s bimonthly Check-up magazine.

I was asked to take on the role of laundry director in February 2008. To become better informed, I turned to the American Laundry and Linen College (ALLC) in Richmond, Ky. I received my CLLM certification from the Association for Linen Management (ALM) in July 2008 and my RLLD certification in March 2012. I serve as president of the association’s Tri-State Chapter, administrative secretary on its national Board of Directors, member of its Scholarship and Membership committees, ALLC facilitator for fall 2012, and as a member of a variety of focus groups on a wide range of projects.

Challenges abound in the linen industry. Though it’s truly a manufacturing process, this industry has its own niche.

One universal challenge has been the implementation of the latest Association of Perioperative Registered Nurses (AORN) recommendations regarding reprocessing scrub apparel. NMMC had been successfully home laundering for years. Processing the scrubs added more than 17 hours of labor to our work day but we received no additional FTEs. Implementing lean processing concepts, learning how other laundry plants were succeeding, and networking with many industry experts has allowed us to adjust and conquer. We’re now researching anti-wrinkling technology and automated scrub-processing equipment.

Another challenge is having to process 6-7 million pounds per year using older, poorly maintained laundry equipment in an older, poorly designed facility. Fortunately, I work for a company that focuses on quality and customer service (currently the only two-time healthcare winner of the Malcolm Baldrige National Quality Award, in 2006 and 2012) and understands the need for an educated, well-trained staff, state-of-the-art equipment and lean processing concepts.

We’ve been able to slowly replace outdated equipment, and are planning a modern, state-of-the-art, energy-efficient (possibly LEED-certified) facility with pack room and sterilization capabilities. Our goal is to efficiently process 15 to 20 million pounds of linen per year, with plans to begin operations within the next 18 to 24 months.

In an uncertain future, survival will depend upon our ability to continue to develop and implement best practices, forward “out-of-the-box” thinking, and lean concepts in an effort to become a truly lean, green washing machine.

Tomorrow: Introductions to representatives of the consulting services, hotel/motel/resort and commercial laundry sectors...

January 10, 2013

CHICAGO — Kemco, Kannegiesser, others report personnel moves

KEMCO HIRES BORDEN AS EXECUTIVE VICE PRESIDENT

CLEARWATER, Fla. — Kemco Systems recently hired Don Borden Jr. as its vice president of global sales and marketing.

don bordenBorden has spent his professional career as an operating executive in general manufacturing and high technology industries. A majority of his experience is in the fluid handling industry, primarily in the water and wastewater arena.

Prior to joining Kemco, Borden served as president of Crane Environmental and as international vice president at GAI-Tronics, with a record of implementing Six Sigma and LEAN Manufacturing.

Borden holds a bachelor of science degree in water resource engineering from Pennsylvania State University, and a master’s degree from the University of Pennsylvania.

KANNEGIESSER USA ADDS TANNERT TO SALES TEAM

david tannertGRAND PRAIRIE, Texas — Dave Tannert has joined the sales team for Kannegiesser USA, where he will serve as a regional sales manager in Huntington Beach, Calif.

Tannert holds a bachelor of science degree in manufacturing technology, and he has experience in OEM sales to the aerospace, heavy equipment and durable consumer goods sectors.

His responsibilities have included business development and account management on a national and global basis.

PHOENIX TEXTILE APPOINTS MAYO TO NEW POSITION

geoff mayoO’FALLON, Mo. — Phoenix Textile Corp. has appointed Geoff Mayo to the newly created position of director of key accounts and commercial laundries.

In his new role, Mayo brings with him more than 25 years of industry experience, and will represent the company to large-scale commercial laundries across the nation.

“His experience and knowledge of the industry will support Phoenix’s mission to serve the needs of its customers,” says Scott Rodgers, vice president of sales.

A graduate of the Carlson School of Management at the University of Minnesota, Mayo previously served as senior vice president of operations and partner with Lintex Corp., as well as executive vice president of the Extended Care Division for Encompass Group and division director of healthcare for American Dawn.

PENN EMBLEM ADDS LEYBELMAN TO MARKETING DEPT. ROSTER

rita leybelmanPHILADELPHIA — Rita Leybelman has joined the Penn Emblem Co. marketing department, serving as its Internet marketing coordinator.

Leybelman will oversee and develop social media initiatives and work to increase the company’s Internet presence.

She is a graduate of New York University’s economic and business program in its College of Arts and Science.

December 20, 2012

SHAWNEE MISSION, Kan. — International Association for Healthcare Textile Management composed of CEOs who run laundry cooperatives

SHAWNEE MISSION, Kan. — The International Association for Healthcare Textile Management (IAHTM) has announced its officers and board of directors for 2013. Officers include:

  • President Ed McCauley, United Hospital Services, Indianapolis, Ind.
  • Vice President Deborah Lark, Portland Hospital Service Corp., Portland, Ore.
  • Education Officer Rocco Romeo, Ottawa Regional Hospital Linen Service Inc., Ottawa, Ontario
  • Treasurer Paul Seigel, Kingston Regional Hospital Laundry Inc., Kingston, Ontario
  • Past President John Sealey, London Hospital Linen Services, London, Ontario
  • Past President Chas P. Olin, Virginia Hospital Laundry Inc., Richmond, Va.

The IAHTM Board of Directors includes three members from the United States and three from Canada. U.S. directors are Myles Noel, COMTEX, Columbus, Ohio; Mark Smoyer, Shared Hospital Services, Portsmouth, Va.; and Duane Houvener, Michigan Shared Hospital Services, Grand Rapid, Mich.

Canadian directors are Janice Desautels, WRHA, Winnipeg, Manitoba; Colin Lyon, Mohawk Shared Services Inc., Hamilton, Ontario; and Stephen Marois, Alberta Health Services, Red Deer, Alberta. Nancy Jenkins is executive director, based in Shawnee Mission, Kan.

IAHTM is composed of CEOs who run laundry cooperatives. The group is a buying cooperative and hosts two education meetings a year: a Spring Education Conference that provides training for staff and an Annual Membership Conference that provides education for members, as well as networking. Banff Springs Resort in Alberta, Canada, will host IAHTM’s next Annual Meeting in August.

For more information, contact Nancy Jenkins, nancy@iahtm.com, or visit the association’s website, www.iahtm.com.

November 14, 2012

RIPON, Wis. — Assumes responsibility for managing Speed Queen, UniMac, Huebsch, IPSO and Cissell brands

RIPON, Wis. — Commercial laundry equipment manufacturer Alliance Laundry Systems has promoted Bill Bittner to vice president of North American sales. He succeeds Jeff Brothers Sr., senior vice president of North American sales, who is retiring at month’s end after 35 years of service.

Beginning Dec. 1, Bittner will be responsible for managing Alliance Laundry’s well-known brands, which include Speed Queen®, UniMac®, Huebsch®, IPSO®, and Cissell®, through a team of national sales managers and their respective regional sales managers. Additionally, he will oversee pricing, budgets, forecasts, sales promotional activity and distributor development.

bill bittnerDuring his 15-year tenure at Alliance, Bittner has held a wide variety of positions that include leadership roles in sales, manufacturing, and genuine parts. He most recently served as vice president of Customer One, the global company initiative focused on customer service.

“Bill’s passion for sales combined with his creativity and experience in the commercial laundry business makes him an ideal choice to lead our North American sales organization,” says Mike Schoeb, Alliance Laundry’s president and CEO. “In his new role, he will continue to be an essential member of Alliance Laundry’s leadership team.”

Bittner graduated with honors from Wilfrid Lauier University, Waterloo, Ontario, Canada, where he received his bachelor’s degree in business administration.

jeff brothersFor 35 years, Brothers has served as an important and respected leader in the commercial laundry industry, having made “significant contributions that have helped the company achieve the market success that it continues to build upon today,” Alliance Laundry says. He participated in three major acquisitions and the integration of those companies, resulting in “significant market share, sales and profit growth.”

“I want to thank Jeff for his years of service and dedication to Alliance Laundry Systems, and wish him the very best in his retirement,” Schoeb says. “While he will be deeply missed, he has earned the opportunity to enjoy more time for his leisure interests and his family.”

August 1, 2012

CHICAGO — Engineering, construction and consulting firms weigh in on design basics and more

CHICAGO — Your company is weighing its laundry services options, and pursuing a new plant is a possibility. So what should the average laundry manager know about plant design?

American Laundry News recently invited several engineering, construction and consulting firms with laundry services expertise to respond to some questions about this issue.

ALN: How does designing a laundry for renovation differ from designing a laundry from scratch?

GLEN PHILLIPS, P.E., PRESIDENT AND SENIOR ASSOCIATE, PHILLIPS & ASSOCIATES, MINNEAPOLIS, MINN.

Phillips & Associates has to go through all of the discovery steps whether the project is a new design/build project or a renovation project. There is not much difference, except a renovation project already has a shell that could be renovated for use after the fact. A totally new project takes longer to plan and usually costs more money.

DAVID BERNSTEIN, SENIOR VICE PRESIDENT, TURN-KEY INDUSTRIAL ENGINEERING, CHARLOTTESVILLE, VA.

As mentioned earlier, planning for an entirely new facility allows the new operation to be designed from the inside out, ensuring the most efficient use of space and layout of equipment. The renovation of an existing facility, on the other hand, can be fraught with its own particular challenges, especially in maintaining productivity, efficiency and safety during the renovation process.

In these cases, operators need to be sure to include careful pre-planning of construction, utility upgrades, equipment arrival, rigging, installation and start-up schedules in order to have as limited an impact as possible on the existing operation.

Third-party vendors should receive training by your company’s safety director so that they are aware of your practices, rules and unique circumstances. Training should be documented and provided to all third-party workers prior to granting entry onto the production floor. Be certain that you also obtain appropriate insurance certificates listing your company as an additional insured.

Another instance to be considered is the one in which a new plant is desired but the costs associated with buying land, erecting a new facility and installing the necessary infrastructure are prohibitive. In this case, the best approach is to find a building that meets the production, staffing, utility and space requirements of the operation, but only after taking the critically important step of undergoing a rigorous and detailed pre-design phase to determine the specific requirements for the building search.

BOB CORFIELD, PRESIDENT/CEO, LAUNDRY DESIGN GROUP, PHOENIX, ARIZ.

Well, consider that you have to “undo before you can do” and that’s the start of it. Can your facility withstand a major or minor construction delay to enable a retrofit? If it can, and there is enough space to accommodate all critical elements (sorting, washing, drying, clean transport, finishing, and packing of additional volume), then there can be a considerable cost benefit for a plant to retrofit, rather than build new.

Retrofit projects are also usually a much faster process during decision-making. A retrofit will limit what you might be able to do, and so with fewer decisions to make, decisions are made more quickly.

New plants take much longer in development. Since you might be able to do almost anything, you need to be diligent in what the new plant will be designed to do today—and then what it might need to be in the future.

Because of the budgets involved, there are many more stakeholders whose concerns will need to be addressed. Then there are the decisions related to construction: do you build from greenfield, modify an existing structure, do you own, or lease the site? Finally, a new plant often must get city planning and local code compliance reviews for traffic, noise and more, which can take months or years to clear.

ED KWASNICK, DIRECTOR OF BUSINESS DEVELOPMENT, LAUNDRY DIVISION, ARCO/MURRAY NATIONAL CONSTRUCTION CO., OAKBROOK TERRACE, ILL.

The biggest difference is that renovating an existing laundry or converting an existing building into a laundry has certain inherent boundaries and constraints, including:

  • Building footprint and height
  • Building column spacing (distance between structural columns)
  • Existing utility sizes (water main, sewer, electrical main, natural gas main)
  • Floor slab thickness and condition
  • Quantity and height of docks
  • Dock location
  • Office location
  • Building construction

You need to either work with these existing constraints or work around them. If you build a laundry from scratch, these existing constraints do not exist. You get a clean palette with which to paint, and can customize the building footprint, height, column spacing, etc. to meet your specific needs.

GERARD O'NEILL, PRESIDENT/CEO, AMERICAN LAUNDRY SYSTEMS, HAVERHILL, MASS.

Designing a renovation is completely different and a most challenging process compared to designing a laundry from scratch. When renovating an existing running facility, we have to ensure that we do not shut down the operation. All the work has to be done off hours or when the plant is not in operation.

Safety is another big challenge as all the construction areas have to be properly taped off and equipment must be “tagged and locked out” to ensure the safety of all the people working in the laundry plant.

Along with all the challenges come the rewards. Retrofitting/renovating an existing laundry is much cheaper than going out and building a laundry from scratch. We have seen approximately 50% reductions in project budgets/costs by retrofitting a laundry vs. building from scratch. As long as we have the space to expand within the same location and we can get additional utilities (if required) to support the new plant, retrofit/renovation of existing laundry is, most of the time, the way to go.

ALN: What aspect(s) of laundry plant design can be the most challenging and why?

BERNSTEIN

One of the most challenging aspects of laundry plant design can be breaking people out of rigid thinking or the unwillingness to consider new paradigms. Our industry is plagued with an attitude of “That won’t work in a laundry” or “That’s the way we’ve always done it,” which has no place in the planning and design of a new facility.

We encourage our clients to think outside the box, offering and encouraging suggestions for solutions that, under old paradigms, might seem unworkable. Once all options are on the table, we can apply critical thinking, data collection, and analysis to determine which offer benefits and solutions considering the goals and vision for the project at hand.

CORFIELD

I would say planning and budgeting are the biggest challenge. Whether a new plant build or a major retrofit, it is challenging to know all aspects to your proposed plan. Will there be utility constraints, access and rigging limitations, what items can be moved and what cannot, are there code issues that you may need to comply with, does your existing infrastructure support your goals?

Then once you have what appears to be a good plan, look seriously at the constructability issues and develop a budget that is reasonable and achievable for the goals you want to achieve. If you are not certain what brand or type of equipment you might get, then your budget needs to take into account the worst-case scenario. Asking for too little during budgeting and then needing to compromise can mean missing your goals considerably and risk having your project cancelled or fail.

Lastly, know enough about your design that if a budget issue cuts or limits your project, you can identify the essential elements and keep your targets in site.

KWASNICK

Designing a mixed laundry facility (linen and industrial) is very challenging. The diversity of product mix, the different pieces of equipment and material-handling systems, and the various product flows within the same building make the process of designing the plant to be both flexible and efficient very challenging.

O'NEILL

Getting the laundry owner/operator to understand the benefit of new technology and the value of his investment is one of the most challenging aspects. More often than not, the owner/operator tends to pursue the cheapest option rather than the option that provides the best value (return on investment). It becomes part of the job of the laundry consultant/designer to clarify the benefits of new technology, provides pros and cons, and explain why the new investment is critical for the future business needs/growth.

PHILLIPS

Usually, the powerhouse requires the most time to plan and execute. The powerhouse is the heart of any laundry and, if it is not done correctly, can cause the most aggravation during the start-up phase of the plant.

ALN: How might the design of an on-premise laundry differ from the design of a textile rental plant that serves clients across a broad area, and vice versa?

CORFIELD

An OPL is usually limited by space because it serves only a few outside customers (if any), but if we are discussing an off-site cooperative or central laundry vs. commercial, there is almost no difference if they are processing the same type of work (healthcare vs. hotel resort, etc.). The only real consideration is that an OPL or co-op will be highly specialized, while a textile rental plant might be set up to take on a broader mix of work.

Generally, a textile rental plant will be physically larger, as a commercial laundry business can serve hundreds of customers and therefore needs considerable more storage, inventory and cart-assembly area. A commercial business will also have more trucks for routes for those deliveries.

KWASNICK

On-premise laundries are typically built to process smaller volumes of goods with a limited number of classifications. They are built for a specific purpose: to produce laundry for the “mother ship.” They typically use less automation, more labor, and more utilities (per pound). This is partially due to the fact that they are processing less laundry, which means the up-front investment in automation has a longer ROI. I would say OPLs are typically more “old school” in their design and operation.

Large rental plants are more flexible in their design. They process a higher volume and greater diversity of products. Reduction in labor and utility costs due to automation and utility conservation is more prevalent. Systems to track, control and offset inventory losses are used to reduce costs. Productivity tracking systems are used to improve employee productivity and production scheduling. Rental laundries are typically more “new school” in their design and daily operation.

O'NEILL

The biggest difference is the amount/volume of work that is being processed through each plant. The typical OPL is designed for low volume and more flexibility in the operation, while a central textile rental plant is designed for high volume, similar type of work, and high productivity. The ROI on high-productivity, high-efficiency equipment is much quicker in central rental plants when compared to most OPLs.

PHILLIPS

If an on-premise laundry is being considered, that is fairly easy since the presumption is the facility has a central power plant and a big chunk of time can be eliminated from the planning scope. In essence, the planner only has to deal with a production facility, thus eliminating work in another area.

BERNSTEIN

There are two critical differences between the design of on-premise laundries and off-site facilities (whether company-owned, co-op, or textile rental). Specifically, on-premise laundries often offer challenges of space, without the logistical demands that are placed on off-site operations.

ALN: Are there any particular laundry design trends that have become more prevalent in the last few years?

KWASNICK

In recent years, the pendulum has swung from all-steam to steamless laundries. However, the trend seems to be moving back toward a hybrid solution of using less steam instead of going steamless. Steam still makes sense for certain types of equipment and systems (steam tunnels, presses, tunnel washers, etc.). Using steam, but on a limited basis, helps reduce long-term fuel consumption and up-front installation costs.

Wide ironers are becoming more prevalent. A wide ironer gives you the ability to do two lanes of tabletops simultaneously, which equates to a lot more productivity per ironer. Self-contained thermal ironers are also popular. They can maintain higher temperatures and operate at high speeds, again equating to greater productivity.

Press-to-dryer rail systems are becoming more prevalent. This is an efficient, cost-effective way to store work-in-process goods after they come out of a tunnel extraction press. The goods drop into slings, are queued on a rail, and are then loaded into a dryer automatically. This system allows you to use fewer dryers with your tunnel washer system.

O'NEILL

Shuttle-free wash rooms, use of self-contained thermal ironers, and use of tunnel washers with extra-wide presses are some of the design trends that have become more prevalent in the last few years. Also, the trend of steamless/less steam laundry plants has started to pick up in the last two years. All of the aforementioned ideas are tried and true and the payback can be considerable when compared to the “now” obsolete typical ideas that have been used for years. If your budget can handle it, then you should absolutely investigate it.

PHILLIPS

After years of discussing water shortages, water reclamation, rising energy costs, gas conservation and the like, laundry operators are finally starting to see the practical side to some of these issues. A complete dissertation could be written on this topic alone.

BERNSTEIN

One of the most significant trends we’ve seen in recent years is an increased emphasis on the health and safety of our industry’s production employees, and this translates directly into the design process of new laundries.

We are also seeing a greater emphasis on automated systems, which clearly also impacts the design of new and renovated plants. The industry’s vendors have done a nice job of stepping up the sophistication, productivity, usability and affordability of automated systems. At the same time, our industry is doing a better job of educating production, maintenance and management personnel.

Finally, at least among our clients, we are seeing a trend toward leaner, balanced operations with less work in process. Whereas clients used to tell us that they wanted to design material-handling systems and floor space to accommodate four (or more) hours of work in process just in case something went wrong, now clients are designing their plants considering Lean Manufacturing and Lean Six Sigma principles of “pulling” work through the plant, rather than “pushing” it through. The result is less wasted space, smaller rail and conveyor systems, and more pounds processed per square foot of facility.

CORFIELD

While there is a certain buzz around steamless or “less steam” laundry design, I think the two biggest trends have been the size and sophistication of monorail sortation and clean distribution systems, and batch washer size.

When I began in the industry in the late ’80s, sort decks for healthcare were 12-16 sort classifications. We now see 36-54 sort classifications on automated sort decks. This ability to achieve the lowest common sort type makes large plants highly efficient, even with small classifications.

Large batch washers (those over 50 kilograms or 110 pounds) entered the North American market in the mid ’90s. Most new plants consider 150 pounds the new minimum, with 220-250 pounds the new maximum. While washing is one consideration, it has been the extraction of those larger loads that has challenged the industry. With wider presses achieving lower moisture levels and faster cycle times, large batch systems will be the norm for plants at 15 million pounds and higher.

ALN: What advice can you give a laundry services manager who is being asked to be involved in plant design for the first time?

O'NEILL

Listen, listen, listen! Do not go down that all-too-familiar road of “This is the way we/I have been doing it for 20 years.” This attitude must change if you are to take advantage of the new ideas and concepts that are being used in our industry today in the cutting-edge plants that your competitor is building. If you want to stay in business for a long time and stay competitive, then listen to what your “consultant” is saying and see for yourself the results that your peers in the industry have been enjoying for quite some time.

PHILLIPS

Take the lead and plan, plan, plan. The laundry services manager will have to live with the plant for some time to come, so it is imperative for the laundry services manager to contribute to the planning discussion. Phillips & Associates has developed a complete design-planning checklist that could become the basis for an entire article on the planning process.

BERNSTEIN

I can offer three key pieces of advice:

1.  Speak your mind— As an experienced laundry services manager, you understand the day-to-day needs and challenges that you’ve faced in your operation. Consultants, engineers, architects, equipment providers, and others involved in this process need your perspective and experience to ensure that the final design meets all your requirements. Do not hesitate to provide your opinion and perspective, because just as there are no dumb questions, there are no wrong opinions!

2. Ask questions and listen to the answers— Involve your staff in the plant design processes and ask them their opinions on designs, solutions, equipment, etc. Just as your experience can aid the professionals you’ve brought in to assist in the technical details, the experience and opinions of ground-level team members oftentimes result in some of the most innovative solutions.

3. Keep an open mind— Time after time we hear people in our industry telling us, “That’s the way we’ve always done it,” or “That may work someplace else, but it won’t work here.” In some cases, they’re right, but in others, they were glad that we pushed back and encouraged them to take a second look at an idea and the data that supported its implementation. Considering the realities of today’s world, it pays to be open-minded and consider options that, at first blush, may seem a bit out there. The result may just be a safer, more efficient, more productive, and more profitable laundry.

CORFIELD

First, know what your goals are and be clear on them. Then get your passport updated, get a good suitcase and hit the road—start visiting plants similar to your type of work. See things for yourself, talk to plant folks who do what you do. See what works for them (and what does not) and get educated about what might work for your new plant or retrofit. These road trips will be invaluable, and you can defend your decisions one way or another with your management team or board with first-hand understanding.

If traveling is not an option, get a reputable independent consultant that can help you navigate this process. Making key decisions without the experience to know if your approach is viable can be costly. Before you finalize your plan, seek an independent review of the project by your peers who have gone through anything similar. You may not take their advice, but having a few sets of experienced eyes take a look at your project is always valuable.

KWASNICK

Remember three letters: SRM. They stand for Simple, Repeatable and Manageable. Your laundry design should be simple. If it looks complicated on paper, it will be even more complicated in practice. The design should allow your processes to be repeatable. If you can repeat the same efficient, high-quality process day after day, you will be successful. Lastly, it should be manageable. A manageable laundry is flexible and able to meet your customer’s ever-changing needs.

It’s OK to be on the leading edge of technology and push the envelope. But don’t get out on the “bleeding” edge of technology. That’s where people get hurt.

Surround yourself with experience and expertise. But remember, you know your own business better than anybody. You need to determine the final course and direction for your laundry.

Click here for Part 1!

July 31, 2012

CHICAGO — Engineering, construction and consulting firms weigh in on design basics and more

CHICAGO — Your company is weighing its laundry services options, and pursuing a new plant is a possibility. So what should the average laundry manager know about plant design?

American Laundry News recently invited several engineering, construction and consulting firms with laundry services expertise to respond to some questions about this issue.

ALN: Is there a basic design template that will work for virtually any institutional, industrial or commercial laundry, or is each and every plant’s design unique?

DAVID BERNSTEIN, SENIOR VICE PRESIDENT, TURN-KEY INDUSTRIAL ENGINEERING, CHARLOTTESVILLE, VA.

All institutional, industrial and commercial laundries share certain common design elements (e.g. the need for washers, dryers, finishing equipment, etc.), but outside of those common elements, every laundry design is unique.

Laundry design is dictated by a wide variety of factors, including safety of production employees, the current and future product mix, throughput requirements, local regulatory constraints, and, of course, the budget.

There are certain situations in which a basic design template can be used successfully. Operators who have multiple plants processing essentially the same product mix have for years been successful at duplicating the basic design of a plant in other locations. In these situations, the engineering and design teams simply calculate the current and future production needs of the new facility, and scale the quantity of equipment and the associated building size to meet those needs.

BOB CORFIELD, PRESIDENT/CEO, LAUNDRY DESIGN GROUP, PHOENIX, ARIZ.

If all the business conditions are the same or similar, yes, there can be a general template for design. Large national companies work hard to achieve this by staying highly focused on certain markets. But as the mix of work, type of customers, physical space and growth requirements or restrictions are considered, each plant takes on its own personality.

ED KWASNICK, DIRECTOR OF BUSINESS DEVELOPMENT, LAUNDRY DIVISION, ARCO/MURRAY NATIONAL CONSTRUCTION CO., OAKBROOK TERRACE, ILL.

From 30,000 feet, the production flow and departmental functions for all laundry facilities are similar. They each receive soiled goods, sort the goods by classification, wash, dry, finish, store the goods for delivery, load the clean goods on vehicles, and deliver them to the customer. But that is where the similarities end.

Each laundry must be custom-designed to meet its unique needs based on these issues: type of goods (healthcare linen, hospitality linen, food and beverage linen, industrial garments, mats); rental vs. COG; manual vs. automated systems; single-shift vs. multiple-shift operation; high quality vs. high output; and project budget.

All of these factors must be carefully considered when developing a plant design, and the design must be customized to meet the needs of the operator and their customers.

GERARD O'NEILL, PRESIDENT/CEO, AMERICAN LAUNDRY SYSTEMS, HAVERHILL, MASS.

No, there is not a basic design template that will work for all. Every plant is unique and has different needs. The design will be based on the work load, type of work to be processed, space available, processing needs, future growth, hours of operation, available utilities, local codes/restrictions and, of course, available budget.

GLEN PHILLIPS, P.E., PRESIDENT AND SENIOR ASSOCIATE, PHILLIPS & ASSOCIATES, MINNEAPOLIS, MINN.

Phillips and Associates follows a step-by-step flow diagram for laundry design projects: 1) develop the total annual processing load by pieces and pounds, 2) determine the number of operating hours per week, 3) determine the hourly production requirements, 4) determine space requirements, 5) develop equipment needs, 6) develop labor staffing requirements, 7) develop space cost, 8) develop equipment costs, 9) develop labor costs, and 10) develop a complete financial package: total capital costs, total operating costs, and two years of cash flow.

ALN: What factors dictate just how much square footage a laundry requires?

CORFIELD

Again, it depends on the type of plant and whether or not it serves one customer (an in-house hotel or hospital) or outside customers, and is rental/pool linen or COG processing. If healthcare, do the end-users do bulk delivery, exchange cart, or a combination?

For healthcare, the best formula I have used successfully is 350-500 pounds per square foot, per single shift. So, a 14 million pound hospital plant would be about 38,000 square feet for production plus another 12-18% for employee spaces and offices (estimate 44,000 square feet). Space is also added for other processing types, such as operating room linen. You can project growth either through added processing (equipment) or more hours. Then adjust your building size requirements accordingly. Keep in mind that the best way to expand a building during design is sometimes up and not out to manage cost constraints for land or construction.

KWASNICK

They include the level of automation, type of equipment, the number of shifts per day, operating days per week, clear height inside the building (low height means you are forced to use carts to work in process and move items from department to department; carts require space for staging and travel), and type of laundry (healthcare vs. industrial vs. hospitality vs. mixed).

O'NEILL

Type of work to be processed, amount of growth that is estimated, hours of operation, and type of equipment that will be installed. The level of automation that any plant considers will also greatly influence the square footage needed. We at ALS believe in using the “cube” of any building. This cuts down drastically on the square footage needed to carry out the process.

PHILLIPS

Anyone who is involved with planning a laundry, whether it be in-house or a remote stand-alone facility, has to enter into the discovery process about all sorts of things. Among those discussion points are each of the items mentioned in my answer to the first question. Developing the total annual processing load and determining the operating hours per week and hourly production requirements must be done before attempting to determine space requirements. The driver to/of the entire process is development of the hourly production requirement. Once that number has been determined, everything beyond that point becomes self-evident.

BERNSTEIN

Unless a client already has an existing building in mind for their new facility, we believe that the right way to design a new laundry is from the inside out. In other words, understand and formulate the processes that will be involved in the operation of the new facility; understand the current and future equipment, staffing and infrastructure needs; and then design the building around these elements. In this way, we are able to minimize the amount of wasted space, while ensuring that we’ve designed a safe, productive, efficient and sustainable operation.

ALN: If an institution or business designing a laundry is eager to take advantage of the latest laborsaving and resource-conserving technologies, what might some of them be?

O’NEILL

Tunnel washer technology; high-speed thermal ironer systems with high-production feeders, folders and stackers; soil and clean monorail system (automated or hybrid systems); and smart conveyors will be some of them. The “steamless” concept is also one that should be closely looked at. Having been a big proponent for many years and having now built four steamless or “less-steam” plants, we feel that is a huge resource/energy conservation idea. The advent of wide presses has also had a large impact on the energy conservation ideas in our industry.

KWASNICK

Here’s a list of old tried-and-true technologies that continue to prove their worth: heat reclaimer, stack economizer, water reuse system, and water recycle system.

And here some of the newer technologies to consider: high-efficiency modular boilers, self-contained thermal ironers, wide ironers, new tunnel washer technology that uses less water (aka Milnor’s PulseFlow), RFID technology, production tracking systems, press-to-dryer rail system (provides additional buffer storage between the tunnel press and dryers, and allows you to use fewer dryers), automated bagging machines, and automated wrapping machines.

PHILLIPS

Without going into a lengthy, drawn-out discussion, some of the thoughts our firm delve into are:

1. What type of productivity does the owner want to achieve?

2. What is the owner’s desire in designing a new plant? Stated another way, what is the “hot button” desired by the owner?

3. If it is a reduction in linen losses, then discuss RFID. If it is a reduction in utilities, then discuss 80% water reduction. If it is to reduce the number of accidents, then discuss material-handling systems. Just about every conceivable idea becomes a discussion point and something to serve as a goal.

4. In this time of LEED, then discuss with the owners the power of conserving energy via the building envelope.

BERNSTEIN

Some of the most significant innovations in equipment over the past decade or so have come from Europe, where the cost of labor continues to skyrocket. Examples of laborsaving technologies include highly automated wash rooms, garment auto-sortation systems, load-on-rail soil sortation, RFID technology, and remote ironer feeding/queuing. As might be expected, an added benefit of using these technologies is an increase in employee health and safety, as well as increases in quality, accuracy and productivity.

Among gas-saving technologies are high-efficiency boilers, modular boiler systems, direct-fired hot water heaters, better extraction technologies to reduce the number of dryers and dry times, and the wide variety of heat reclamation technologies, including those that reuse heat from wastewater.

Another such technology, so-called “steamless” plants, is one that has gained a lot of attention over the past couple of years. The idea is to eliminate the need for steam, and therefore boilers, to heat water, ironers and other finishing equipment. When properly applied under the right circumstances, the energy savings can be striking.

Every wash room should be planned with an eye toward water reuse; this goes for conventional and tunnel washers. And don’t forget the fleet. There are a wide variety of energy-efficient vehicle technologies that should be considered, including EV, hybrid-electric, hydraulic-hybrid, diesel hybrid, and natural gas power plants, and composite or plastic bodied vehicles.

We should note one important caveat. Every situation is unique, and before a technology is applied or specified, we strongly recommend the performance of a cost-benefit analysis to ensure that there is a return for every investment. There is a wide range of technologies available, each with its own “gee whiz” and “coolness” factors, but what works in one operation may not necessarily meet the needs, requirements or vision of another.

CORFIELD

This would include any machine or system that reduces the number of “touches” required in packaging, finishing or transporting product. So, conveyors (belt or rail), pickers, auto strapping/wrapping, auto sorting, and stack transport systems are all high-value considerations.

Resource conservation should be a goal, but should not compromise production or quality. Wastewater heat recovery is essential, new high-efficiency dryers can use half the energy of old dryers, and if you have a tunnel, then upgrading your press is a great decision.

ALN: What effect does the type of goods that a laundry processes, or is going to process, have on the plant’s design?

KWASNICK

It has a tremendous effect on laundry design because it affects the type, size and location of equipment. Traditional linen products (e.g. tablecloths, napkins, sheets, pillowcases, etc.) are handled differently than industrial goods (e.g. uniforms, mats, shop towels, etc.). Soil processing for linen requires dedicated soil-count and soil-sort systems that are highly efficient at separating and counting linen pieces. This is typically not the case for industrial goods.

Linen plants can use tunnel washer technology with an extraction press, where industrial or mixed facilities with tunnel washers will typically use centrifugal extractors. Garments require steam tunnels and presses for finishing. However, linen is finished on an ironer or folded after drying. Flat goods are folded and placed in carts for storage and delivery. Garments are placed on hangers and placed on rails or trolleys for storage and delivery.

Large linen plants with tunnel washers and steam ironers require large boilers and mechanical rooms for those boiler systems. Plants that process only mats require hot water for washing, but no steam. Therefore, they don’t need boilers or traditional boiler rooms.

Healthcare plants also need to comply with new guidelines for soil/clean separation, airflow requirements, PPE requirements and other issues that non-healthcare plants do not need to address in their plant design.

Rental plants can process large batch sizes due to consolidation of like goods, while COG plants must process in smaller batches as they strive to keep customer products separated. Large vs. smaller batch sizes will determine the type and size of washroom equipment as well as flow through the finishing department.

As you can see, all of these issues have an impact on space, production flow, and plant design. And these examples barely scratch the surface.

BERNSTEIN

The type of goods being processed is an extremely important factor in determining the design and requirements of every new plant. Prior to putting pen to paper (or mouse to AutoCAD, as it were), there needs to be a detailed analysis of the products and associated volumes to be processed at start-up and at a future point in time. Every single classification, no matter how small the volume, needs to be included in this data-collection phase so that a laundry capacity analysis can be created and used to determine the new facility’s requirements for equipment, space, staffing and infrastructure.

CORFIELD

Healthcare plant vs. hotel plant design can be somewhat similar, with healthcare having 5-15 times more classifications to process. But healthcare is considerably more complex.

General linen (F&B, kitchen), industrial uniform, medical retail, and dust control all have elements that make their designs unique. All have a scale of volume for certain classes of linen or uniforms that makes sense for certain types of automation, washing or waste treatment. Each will also have specific compliance and regulatory issues that can impact design as well.

O’NEILL

Type of goods that a laundry process has everything to do with plant design. It dictates what kind of equipment is required, type of work flow, overall building height, amount of space required at the soil and clean sides, physical separation requirements, etc. For example, an F&B/mixed plant will need a lot more soil-sort classification compared to a hospitality/linen plant. A healthcare plant will need soil/clean separation while a linen or F&B plant will not.

PHILLIPS

Essentially that is one of the very first questions that must be discussed and resolved. If an end point cannot be reconciled on that point, then all other discussion points comes to a halt.

Tomorrow in Part 2: Renovation vs. building new; the biggest challenges; latest trends; and some final nuggets of wisdom

April 30, 2012

CHICAGO — Kannegiesser, Braun, others report personnel moves

KANNEGIESSER PROMOTES HART TO EXECUTIVE VICE PRESIDENT

GRAND PRAIRIE, Texas — The owner of Herbert Kannegiesser GmbH recently promoted Phil Hart to executive vice president of Kannegiesser USA.

Phil HartDuring the company’s recent Canadian sales meeting, owner Martin Kannegiesser announced that Hart’s role in the company will expand, moving him into supervisory positions with different departments, while continuing to be responsible for the company’s daily operations.

Hart joined Kannegiesser USA in 2004 as vice president of marketing, bringing with him more than 10 years of industry and product experience.

TURN-KEY INDUSTRIAL ENGINEERING HIRES BERNSTEIN AS SENIOR VP

CHARLOTTESVILLE, Va. — A veteran of the textile industry, David Bernstein recently joined Turn-Key Industrial Engineering Services as senior vice president. Bernstein’s role will be in business development, consulting, and adding new services to the firm’s lineup.

david bernsteinThe fourth generation of his family in the textile rental industry, Bernstein brings a unique perspective and a diverse work résumé to his new position. He has more than 20 years experience, including stints as president of Consolidated Laundry Machinery Co., as director of the Uniform and Textile Services Association (UTSA), and as chief operating officer of F-MATIC.

“All of us at Turn-Key are ecstatic to be welcoming David as a member of our team,” says Chip Malboeuf, Turn-Key president. “His experience, skill set, intelligence and enthusiasm for the industry will not only enhance our current offering, but will also allow us to provide our clients with additional services to increase their revenue and improve their operations.”

In addition to his professional experience, Bernstein is two-time chair of the UTSA Plant Operations Committee, an inductee into the Plant Operations Hall of Fame, an instructor and task force member for the Production Management Institute (PMI) and Maintenance Management Institute (MMI), and a former member of the board of directors of the Western Textile Services Association (WTSA). He resides in Park City, Utah.

TINGUE, BROWN & CO. PROMOTES LAVIGNA TO PURCHASING DIRECTOR

SADDLE BROOK, N.J. — Paul LaVigna has been promoted to the role of purchasing director for the TB division of laundry industry supplier Tingue, Brown & Co. He will work out of TB’s satellite office in Clifton Park, N.Y.

paul lavignaLaVigna brings extensive experience to his new role, much of it gained through his years with the U.S. Army, where he was a procurement and logistics officer. More recently, he was an operations manager for a nationwide retailer. He has been in corporate operations with TB since August 2010.

A graduate of the U.S. Military Academy at West Point, LaVigna lives in Saratoga Springs, N.Y., with his wife and two children.

“I am grateful for the opportunity this new position provides,” LaVigna says, “and I look forward to working with all of Tingue, Brown’s partners in the laundry industry.”

VENUS GROUP HIRES INDUSTRY VET MCBRIDE AS SALES MANAGER

FOOTHILL RANCH, Calif. — Venus Group has a new Midwest regional sales manager. With more than 30 years of industry experience, Mike McBride is now responsible for the textile company’s sales and growth efforts in the Midwest.

mike mcbrideHis diverse résumé has allowed him to meet many Midwest dry cleaners and laundry owners as well as people with national textile chains. He started with Procter & Gamble as a field representative and trainer, then moved to Cleaners Hangers Co. as a sales representative. His most recent post with Cleaners Hangers was as vice president of sales and marketing.

McBride earned a degree from the University of Notre Dame, where he was also a member of the 1973 NCAA national champion football team.

G.A. BRAUN ADDS SLETTE TO FINISHING EQUIPMENT TEAM

matt sletteSYRACUSE, N.Y. —The G.A. Braun Finishing Equipment Engineering Team has a new member. Matt Slette brings to the product development team a diverse experience in modeling components in 3D and developing 2D working drawings, bill of materials, and assemblies for production, Braun says.

Slette graduated with a degree in mechanical engineering technology from California Polytechnic State University. He is based at Braun’s corporate headquarters in Syracuse.

April 26, 2012

ST. JOSEPH, Mich. — Honor acknowledges effective, efficient service to OPL customers

ST. JOSEPH, Mich. — Worldwide Laundry Inc., Miami, was recently recognized with the On-Premises Laundry (OPL) Excellence Award during the Maytag® Commercial Laundry 54th Annual Meeting in Marco Island, Fla.

The honor acknowledges the distributor’s effective and efficient service to its OPL customers.

“Worldwide Laundry consistently delivers exceptional results by responding to customers’ inquiries in less than 24 hours, through its strategic direct-marketing efforts and by fostering relationships within the OPL market,” says Bob English, general manager of global commercial laundry at Whirlpool Corp.

“Our reputation as an efficient and dependable distributor is a top priority for us,” says Marco Giancola, vice president at Worldwide Laundry. “Maytag® Commercial Laundry manufactures top-of-the-line products with industry-leading warranties, which help meet and exceed customer expectations daily.”

Worldwide Laundry is a full-service laundry equipment, parts and supplies company with 40 years of combined experience in the distribution of on-premise, coin laundry, and drycleaning equipment at competitive prices worldwide.

Marco and Chuck Giancola and Robert Gonzalez were on hand to receive the award for Worldwide Laundry. Also present at the awards dinner was Fritz Maytag, great-grandson of founder Fred Maytag.

January 30, 2012

Lavatec Laundry Technology Hires Washbrook as VP of Operations

BEACON FALLS, Conn. — Lavatec Laundry Technology continues to expand company resources with the addition of Tom Washbrook as vice president of operations.

washbrookWashbrook brings 40 years of industrial laundry experience in multiple disciplines, including machinery manufacturing, facilities and process design, construction management, laundry plant operations, equipment sales management and marketing.

His activities within the laundry community have spanned the globe, as he has provided various sales and technical services throughout North America, Central America, the Middle East, Asia and the South Pacific, the company says.

Fesmire Jr. Returns to Ellis Corp.; Mundt Also Joins Company

ITASCA, Ill. — Bob Fesmire Jr. has returned to the staff of Ellis Corp. in the newly created position of bob fesmire jr.vice president of customer support. Joining him will be Craig Mundt, recently hired as director of customer support, also a new position.

Fesmire worked 13 years for Ellis, rising to vice president and chief operating officer, before leaving to work for Ecolab as corporate account manager and business improvement/SAT lead.

“I am thrilled to have Bob back in the organization,” says Bob Fesmire Sr., president/CEO of Ellis and Bob Jr.’s father. “This business is his passion, and we are very happy that he has returned. Bob will be heading a newly reorganized customer service group to place a stronger emphasis on our customer visibility within our organization.”

craig mundtMundt brings more than 30 years experience in sales, service and marketing in the laundry industry. Most recently, he was vice president of sales for Amko America. He is a former president of C&W Equipment, capital equipment manager at ARAMARK, and vice president of sales and marketing for American Laundry Machinery.

“With his years of industry experience on the consultant, customer and supplier side, he is a perfect fit,” Fesmire Sr. says of Mundt.

Tingue, Brown Appoints Bridge as Sales Representative in Northeast

SADDLE BROOK, N.J. — Tingue, Brown & Co. has appointed Jamie Bridge as sales representative serving the growing region of Massachusetts, Maine, New Hampshire and Rhode Island, the company says.

jamie bridgeBridge brings 22 years of laundry experience to his new assignment. Most recently, he spent eight years as general manager of a group laundry for a Boston-based restaurant chain. This operation processed and delivered table linen and uniforms to restaurants all along the East Coast.

“I’m very pleased to have Jamie Bridge join the Tingue, Brown team,” says Mitchell Strauss, Tingue’s North Region sales manager. “His decade-long experience in the laundry industry will strengthen our ability to serve our New England customers.”

Bridge lives in Dracut, Mass., with his wife and two children. In his spare time, Bridge coaches youth sports and has served on the board of directors for Dracut’s youth football program.

IPA Hires Hawthorne as Marketing Specialist

DULUTH, Ga. — Innovative Product Achievements (IPA) has added Kera Hawthorne, marketing specialist, to its expanding kera hawthorneteam. Her responsibilities are to evaluate, develop and execute on marketing initiatives relative to the mission of the organization, the company says.

Hawthorne has considerable experience overseeing marketing strategies, with recent experience at SunTrust Bank and a large consulting firm within the Manpower Group, says the maker of automated scrub suit and linen dispensing systems for the healthcare market.

Hawthorne is a graduate of Columbia College Chicago with a degree in marketing communications. She has also served on the American Marketing Association Young Professionals committee as the chair of graduate student recruitment.

January 24, 2012

Textiles: Tom Langdon, Encompass Group

I am vice president of sourcing and purchasing for Encompass Group. I have spent the past 30 years in a variety of roles and responsibilities in the textile industry.

For the last 20-plus, I have traveled the globe, extensively developing and sourcing all types of textile products. My product experience spans from retail home fashions, to protective and military apparel, and into the medical textile products area. I am experienced in woven, non-woven, and knit manufacturing techniques along with all aspects of printing, dyeing and finishing.

tom langdonMy educational credentials include a Bachelor of Science degree from the Stetson School of Business at Mercer University, along with various continuing education certificates in customs, compliance, CTPAT, supply chain management, and ISO 9000 registration. I sit on the Techtextil North America 2012 Symposium Advisory Council and chair the Medical Educational Section. I see my role on the panel as giving readers the layman’s perspective on each monthly topic and how obtaining the actual textile items is affected.

Two of our biggest challenges in 2011 were the unprecedented run-up in raw-material costs and mitigating the impact to our customers. We also were faced with some historic geopolitical changes in the world, of which the unrest in Egypt created some specific obstacles to our industry.

I was already scheduled to visit Egypt at the end of January 2011, the week before the Mubarak regime fell. I remember spending the first half of the Super Bowl on the phone with my travel agent rearranging my itinerary to cancel the Egypt portion of my trip. Later, I found out that the head of the largest government-owned textile mill in Egypt was removed from his post and arrested.

Probably our greatest accomplishment realized was in educating our customers and others in the industry on market conditions. This entailed explaining how contributing factors such as the price of cotton, energy, and currency exchange rates affect the price, quality, and availability of laundry textile products.

Encompass benefited from an intercompany market update I published monthly, which helped our sales force reach out to all of our customers as well. The price of cotton became such a hot topic at one point that it even made it on to NBC’s The Today Show.

Let’s all hope we have a much calmer and more stable 2012. I look forward to participating on this panel and appreciate being selected.

Linen Supply: Stephen Marcq, General Linen Service

I’m the director of business development for General Linen, with corporate offices and the processing plant located in Somersworth N.H. I’ve been with the company for approximately 22 years, starting as a production manager. I worked as a production and depot manager for several other companies before returning in 1992.

stephen marcqWhile most of my time with General has been on the service side of the business, I’ve done everything from load diapers (remember those?) to running the service department and then the sales department, which has given me a well-rounded background that has served me well.

Today, I work extensively with the sales and service teams to manage, retain and expand our business presence with large corporate accounts, and especially with a variety of multi-site operations, both healthcare and hospitality. Setting up various customized programs designed to appeal to the particular needs of off-site management or ownership is an accomplishment I am particularly proud of.

We have 3,800 customers in four states, serviced from our main plant and two additional service centers in New Hampshire and Maine. Our plant mix consists mostly of hospitality and healthcare business, with lesser amounts of industrial and dust control.

With both of those areas affected by the economic downturn over the last few years, and healthcare especially hit hard in the last 6-12 months, a major challenge right now is in maintaining margins and sales increases while retaining customers in an increasingly competitive, cost-conscious environment.

We have implemented route optimization software to reduce distribution and delivery expense, installed a stack economizer to reclaim waste heat, increased our sales team, set up a key/multi-site customer and corporate visit program, and have many other projects in progress or in the works.

Our mixed-plant status can be, at times, both an asset and a liability. When one segment is down, we have historically grown in another and been able to protect jobs and revenue. But gaining maximum production and delivery efficiencies can be harder for a mixed plant as well, something that we are doing our best to address.

I am honored to have been selected to serve on the panel, and I am looking forward to contributing during 2012.

Hotel/Motel/Resort Laundry: JR Norris, Delta Linen

I’m the operations manager for Delta Uniform and Linen, the largest family-owned and operated commercial laundry in Albuquerque. I am honored to have been chosen for this panel.

jr norrisThe Randall family established Delta Linen in 1948 as a small drycleaning business. The decision was made to take the business into industrial linen rental, and Delta Linen has since flourished. It now services more than 300 restaurants, casinos and fine hotels, and is growing daily. Delivering clean and wrinkle-free linen and hospitality wear with 24-hour-a-day customer service has contributing greatly to our success.

I worked as a general manager in the restaurant business for almost 20 years, sitting on the other side of the table in dealings with linen companies. This experience has helped me greatly with my transition from restaurants to linen service and having the ability to under a restaurant’s needs. It encourages me daily that Delta Linen has had the same beliefs and integrity for more than 60 years!

I have faced several challenges after diving headfirst into the linen business, but that’s been the fun part. The biggest has been working with and understanding the quality and maintenance aspects of hotel linens.

I have seen sub-par cotton quality coming from many manufacturers over the past 18 months. We have had to change several processes, including how we order and wash, to ensure the longevity of the textiles. Because of this, production has almost been more challenging than the cleaning of the products themselves.

We were blessed with continued growth this past year despite the hard economic times the country faced. We have taken on several new, large accounts, along with a new contract with a resort. And we recently renewed our contract with the largest casino in New Mexico.

We continue to strive for the best every day, with the mind-set and commitment that our service is our contract and it is as good, if not better, than a golden handshake. I intend to see that Delta Linen maintains this philosophy for many years to come.

Tomorrow: Introductions to representatives from the equipment manufacturing and chemical suppy sectors, plus a member at large...
Click here for Part 1.

Click here for Part 2.

September 19, 2011

FALL RIVER, Mass. — Following three years of ownership by Stonebridge Partners, American Dryer Corp. (ADC) has named Joe Bazzinotti its new president and CEO, the company says. Bazzinotti has brought four years of positive change to ADC while playing a number of vital roles, including vice president of operations, chief operating officer and president.

“We have gained a tremendous amount of respect for Joe and his exceptionally capable management team,” says David Schopp, a partner in Stonebridge Partners, a New York-based private equity firm. “We believe that ADC is well positioned to take full advantage of the rebounding economy and look forward to renewed growth in the business.”


GRAND PRAIRIE, Texas — Don Rakow Jr. has joined the staff of Kannegiesser USA as project engineer, the company says.

He comes to Kannegiesser with more than 10 years of project engineering experience.

His background ranges from performing single machine installations to total plant design and machinery installation. His projects have taken him around the world to locations in South America and Asia, which will serve him well with the company’s German manufacturing and North American installations, Kannegiesser says.

Rakow Jr. has a bachelor of science degree in industrial engineering from the University of Texas at Arlington. He is also a registered professional engineer.

August 16, 2011

RICHMOND, Ky. — The Association for Linen Management (ALM) named Cindy Molko senior vice president, filling the position vacated by Tom Mantey in July. Molko moves into the role after serving as vice president for the organization.

Richard Griffin, manager of Keystone Laundry in Colorado, will fill Molko’s vacated position as vice president.

“I’m excited about the opportunity to serve ALM at the national level and believe my experience in hospitality laundry services will provide a valuable addition to ALM’s outstanding educational programs,” says Griffin.

Meanwhile, Sarah James has resigned from her board position as administrative secretary. Her resignation is in compliance with ALM’s bylaws, which hold that only regular members—those serving in laundry operations/distribution role—are eligible to serve on the board of directors. James held her post on the board while serving as the director of medical laundry at TriCities in Bristol, Tenn., but has accepted the position of senior project manager with IPA in Duluth, Ga.

“Even though I will not be serving ALM from a position on the board of directors, I will continue to support the organization and our mission,” says James.

Judy Murphy, director of laundry services at North Mississippi Medical Center in Tupelo, Miss., will replace James as administrative secretary. Murphy began at North Mississippi as a staff nurse, transitioning to the clinical liaison for materiel management, where she provided clinical consulting services to the laundry.

June 7, 2011

New textiles that can improve comfort and reduce cost are taking the show by storm, as is an array of new finishing and ironing systems. Wow! Great show so far.

Ken Tyler is the vice president of government operations for Georgia-based Encompass LLC. His Veterans Affairs laundry management is what he is primarily known for in the industry.

March 30, 2011

LAUREL, Md. — The board of directors of the Drycleaning & Laundry Institute (DLI) announced Monday that Chief Executive Officer William (Bill) Fisher is leaving his position at the association. Senior Vice President Mary Scalco will become acting CEO to ensure a seamless transition, DLI says.

“We would like to thank Bill for his years of service and dedication to the industry and our institute,” says DLI President Rick Kasperbauer. “His contributions have been enormous over the last four decades.”

March 22, 2011

SYRACUSE, N.Y. — Industrial laundry equipment manufacturer G.A. Braun recently installed a new call-management software system to establish new levels of customer service through its Service Support Help Desk.

“Our goal is to improve customer response time, increase customer satisfaction and improve communication both internally and externally,” says David Clark, Braun’s vice president of after-market operations. “This is a resolution system—a question-and-answer process solution.”

December 8, 2010

CHICAGO — Gary Dolan, CHESP, director of environmental services at The Village at Penn State, State College, Pa., was recently elected president of the Association for the Healthcare Environment (AHE), formerly known as ASHES, for 2011.

Dolan is AHE vice president and will begin his yearlong term as president on Jan. 1. He has been an AHE member since 1995 and has 19 years of environmental services experience. Dolan has served on the AHE Board of Directors since 2009, and has served on the AHE Conference Planning Committee and Board Advisory Council.

November 26, 2010

SHAWNEE MISSION, Kan. — The International Association for Healthcare Textile Management (IAHTM) hosted its 41st Annual Meeting earlier this year and announced its officers and board of trustees for 2011.

November 23, 2010

FRANKFORT, Ill. — The Healthcare Laundry Accreditation Council (HLAC) announced its Board of Directors for 2011 during its board meeting earlier this month.

Officers include Chairwoman Nancy Bjerke, BSN, RN, MPH, CIC, Association for Professionals in Infection Control and Epidemiology (APIC) representative; Vice Chairman Rocco Romeo, CEO, HLS Linen Services; and Secretary/Treasurer Rob Potack, vice president, Unitex Textile Rental Services.

Other board members will be:

November 15, 2010

NEW YORK —Cintas Corp.’s new washable tuxedo earned the company the Editors’ Choice Award for “Green Guest Amenities” on Sunday during the opening of the International Hotel, Motel + Restaurant Show (IHMRS).

The single-breasted tuxedos for men and women are partially composed of recycled polyester fibers woven from recycled plastic bottles and are machine-washable.

August 24, 2010

ALEXANDRIA, Va. — The Environmental Protection Agency’s (EPA) announcement to take steps to improve the safe handling of nonylphenol ethoxylate (NPE) that stop short of banning its use in industrial laundry detergents signals the agency’s confidence in a voluntary phaseout of the detergent ingredient, the Textile Rental Services Association (TRSA) says.

August 17, 2010

FRANKFORT, Ill. — The Healthcare Laundry Accreditation Council (HLAC) will begin accepting nominations on Wednesday for its 2011 Board of Directors. Nominations are for a 2011-2013 term.

Per the HLAC Bylaws, four positions are elected or re-elected to the Board of Directors each year. Board seats are categorized into four classes.
 
Class 1 represents the commercial healthcare textile laundry operator. Rob Potack, vice president, operations, Unitex Textile Rental is running for re-election. There is also an open seat.