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Content about salesman

October 1, 2010
Operational Quality Depends Upon Good Communication

CHICAGO — How important is your ability to communicate with your employees and customers? Does a manager need to be an effective salesman?

Is there a relationship between employee loyalty and the manager’s ability to effectively communicate?

Is there a relationship between quality communication from the laundry and the amount of abuse and linen loss that a facility experiences?

November 27, 2009
Don’t Get Too Comfy: Change Has Way of Forcing Itself on You

I think it’s a universal truth that no one likes change. As proactive as I try to be, I still don’t like change that was not a part of my plan. This year, I’ve been impacted by several changes beyond my control, and they have forced me to re-evaluate my plans.

January 23, 2008
Greet the 2008 American Laundry News Panel of Experts (2nd in a Series)

In the second of a series, this year’s contributors to the American Laundry News Panel of Experts introduce themselves, describe their operations, identify challenges and list their accomplishments for 2007.

June 16, 2007
Frederick's Article About Sales Representation Has Merit

Mr. Eric Frederick’s article (Vendor pays hefty price for devaluing 'human element') in your May issue certainly has merit. Too many sales management executives look only to the bottom line when evaluating representation. Territorial sales are very circular by definition, and in equipment sales, experience has taught me that one, two or even three years is not a long time to evaluate the worth of a territory.

Dear Sirs:

Mr. Eric Frederick’s article (Vendor pays hefty price for devaluing 'human element') in your May issue certainly has merit. Too many sales management executives look only to the bottom line when evaluating representation.

Territorial sales are very circular by definition, and in equipment sales, experience has taught me that one, two or even three years is not a long time to evaluate the worth of a territory.

April 4, 2004
Effective Communication Could Be Key to Enhancing Operations

How important is your ability to communicate with your employees and customers? Does a manager need to be an effective salesman?

Is there a relationship between employee loyalty and the manager’s ability to communicate effectively? Is there a relationship between quality communication from the laundry and the amount of abuse and linen loss that a facility experiences?

Of all the skills a manager must have to be successful, I believe the ability to communicate to all levels of an organization and his customers is the most critical.