I spend a great deal of time monitoring safety, quality and production with my staff. I read American Laundry News as often as I can, and would like to offer you a letter regarding our plant operation and how we view pounds per operator hour (PPOH).
We believe in safety first, quality second and production third. Our motto here is, “Complete the first two correctly and the third will always follow.” The question is, do the numbers really match at the end of the day?