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February 14, 2013

KENNER, La. — Co-founder of Pellerin Milnor Corp. held 18 patents, pioneered top-transfer continuous batch washing

KENNER, La. — Norvin L. Pellerin, the co-founder of Pellerin Milnor Corp., a leading industrial laundry equipment manufacturer, died Monday, the company reports.

“Norvin took pride in offering the very best to his customers, family, and friends throughout the world,” Milnor says. “He was a true visionary, who held 18 patents for various laundry machinery and pioneered top-transfer continuous batch washing. … Norvin’s design and engineering expertise, as well as his leadership, revolutionized the laundry industry.”

Pellerin won many awards, including Tulane University’s School of Engineering Alumnus of the Year in 1996, the National Association of Institutional Linen Management (now the Association for Linen Management) Hall of Fame in 1998, The Rudolph Maglin Lifetime Achievement Award for Associate Members from TRSA in 2004, and the Junior Achievement Hall of Fame Laureate in 2012.

Surviving Pellerin are his wife of 63 years, Sue; two sons, Jim Pellerin and Curtis Pellerin; two daughters, Julie Bukrey and Renee Gordon; 13 grandchildren; and five great-grandchildren.

There will be a wake at 5:30-8:30 p.m. Friday (tomorrow) at Lakelawn Funeral Home, 5100 Pontchartrain Blvd., in New Orleans. Funeral mass will be said Saturday at 10 a.m., with a private internment to follow.

In lieu of flowers, memorials may be made to either the Junior Achievement of Greater New Orleans (5100 Orleans Ave., New Orleans, LA 70124) or the Willis and Mildred Pellerin Foundation that awards merit-based college scholarships (P.O. Box 400, Kenner, LA 70063).

A memorial website has been established for those who wish to share stories and photos of Pellerin. Memorial donations may also be made through the website via PayPal.

January 16, 2013

CHICAGO — Meet its representatives from the hotel/motel/resort, consulting services, and commercial laundry sectors

Hotel/Motel/Resort Laundry: Charles Loelius, The Pierre New York, New York, N.Y.

charles loeliusFirst, it is an honor to be once again selected for this Panel (Editor’s Note: Charles served on the Panel in 2010), and I hope to continue to share the benefit of my experience with the readership of American Laundry News.

I have been in the commercial laundry industry for 30 years, having operated healthcare, hospitality and uniform plants throughout the United States. The laundries have ranged in size from 10 million to 40 million pounds annually, and have operated in both union and non-union environments.

I have a wealth of experience in production, distribution and service management, as well as budget preparation and financial analysis—skills honed during my seven years on Wall Street.

During the past nine years, I have concentrated on the hospitality side of laundry management, presently operating an OPL for Taj Hotels at the Pierre New York, as well as serving as a consultant for our sister property, Taj Boston.

I have served on the faculty of NYU, teaching laundry and dry cleaning operations as part of NYU’s Hospitality Management program. I also maintain several industry-recognized certifications in laundry, dry cleaning and linen management.

As director of Laundry Services for The Pierre New York, I am responsible for the day-to-day service, production, distribution, maintenance and procurement for this Five Diamond hotel’s laundry and dry cleaning operations.

During 2012, the laundry processed 2.5 million pieces of rooms and food-and-beverage linen, which represented a 23% increase over 2011. Additionally, it processed more than 350,000 pounds of garments during 2012, representing a year-to-year increase of 11%. Increases in productivity were achieved without any increase in expenses.

The biggest challenges I face at the Pierre today are similar to the challenges faced by the entire industry: providing the best possible products and services at the lowest possible cost.

Consulting Services: David Bernstein, Turn-Key Industrial Engineering Services, Charlottesville, Va.

david bernsteinI am senior vice president of Turn-Key Industrial Engineering Services, a consulting firm that has been serving the laundry, healthcare and hospitality industries for nearly 15 years. We are an industrial engineering firm that designs, builds, retrofits and improves the processes and profitability of laundry facilities throughout the world, using professional design, lean manufacturing and project management techniques.

As our name implies, we perform these services “turn-key,” which means we can deliver a multitude of services, including facility design, RFP development, project management, process improvement and Lean Six Sigma implementation. Our team of Lean Six Sigma-certified engineers and consultants have extensive experience in the industry, and have helped our clients save money, labor and increase throughput, often without the need for added expense or equipment.

As the fourth generation of my family in this industry, I have a lifetime of experience and more than two decades of professional work in laundries, starting with my tenure as vice president and, later, president of Consolidated Laundry Machinery Co. I worked in all aspects of CLM’s manufacturing, sales and marketing of laundry machinery, and helped our customers with specification, layout, upgrades and improvements to their plants.

I moved into industry advocacy and education as the director of Plant Operations, Customer Service and Information Technology for the Uniform and Textile Services Association (UTSA). The industry was under close scrutiny by OSHA, Congress and safety regulators at that time, and I led the effort to create an industry-wide health and safety program that reached more than 65,000 employees in more than 1,000 plants nationwide, produced an industry-specific safety training DVD, and created a stronger, more positive relationship with OSHA and Congress for the industry.

Following UTSA’s merger with TRSA, I spent more than three years as the chief operating officer at F-MATIC, where I helped lead the development of several new sanitary supply products and product lines, improved and diversified the company’s international supply chain, reduced operating expenses and increased revenues.

I am a two-time past chairman of the UTSA Plant Operations Committee, a former member of the board of directors of the Western Textile Services Association, a long-time instructor at the industry’s Production Management Institute (PMI) and Maintenance Management Institute (MMI), and a recent addition to the faculty of the American Laundry and Linen College (ALLC). I am also honored to be among an elite group of industry leaders to have been named to the Plant Operations Hall of Fame.

I hold a bachelor’s degree from the University of California, San Diego, and live in Park City, Utah, with my wife and two daughters. I am an avid cyclist, skier, sailor and private pilot.

What challenged our clients in 2012 was the continuing difficult economy and the need to find ways to adapt. Laundries in all segments of our industry fought to increase productivity and safety, while dealing with ever-increasing costs of doing business, challenges from unions, and increased regulation. These challenges will no doubt continue in 2013 and beyond, and I expect my colleagues and I, both at Turn-Key and on the esteemed Panel of Experts, will increasingly be called upon to assist the industry with meeting them head-on.

Among Turn-Key’s accomplishments in 2012 were designing and breaking ground on a new healthcare laundry for a client in Florida, designing a new state-of-the-art hospitality laundry for a major international resort and entertainment firm, and helping numerous operators (both large and small) reap the financial and productivity benefits resulting from the implementation of process improvement and the application of Lean Six Sigma methodologies.

Commercial Laundry: Richard Warren, Linen King, Conway, Ark.

Richard WarrenI work for Linen King, which owns laundries in several states. We provide COG (customer-owned goods) service, as well as linen rental to hospitals. I am the general manager of the facility in Conway, Ark. I have been here since Linen King acquired the facility from my previous employer in 2007, and am honored they kept me. I have worked at this facility since 1994.

Upon high school graduation, I had no idea what to do. Some said I had no clue. The first real job I had was in a shirt laundry. They must have liked me, because I was promoted to washman. It seemed like wherever I went, there was always a laundry that needed help, and I was fortunate to be able to provide that for them.

I got involved with an industrial laundry and learned a lot during the years I was with them. My production experience started in an industrial laundry. For several years, I owned a small group of leather and fur cleaning stores. For many years now, I have been in the healthcare laundry service, both OPL and commercial.

From time to time, I talk to people about careers in laundry. It certainly doesn’t sound like a sexy career, but it is a good industry, and is generally more stable than many other industries. There are also many companies that supply our industry with textiles, machinery and chemistry, so being involved with a laundry can be rewarding.

Our workers really enjoy coming to work, and reducing the big pile of unfinished linen. An hour or so later, that pile is ironed, folded, and looks, feels and smells nice, with the workers ready for another load. Frankly, it takes a while to learn the rhythm, but when it starts to work, it is fun.

Tuesday: Introductions to representatives of the chemicals supply, equipment manufacturing and uniforms/workwear manufacturing sectors...

December 13, 2012

NEW YORK — Storm damage to laundries may drive demand for replacement machinery, textiles and chemicals well into 2013

NEW YORK — Manufacturers of laundry machinery, reusable textiles, and laundry chemicals encountered below-average attendance at the annual International Hotel, Motel + Restaurant Show (IHMRS) here Nov. 10-13, in the wake of Hurricane Sandy, which had battered the East Coast Oct. 29.

But the dark clouds carried within them a silver lining: Many exhibitors suggested the storm damage to laundries may drive demand for replacement machinery, textiles and chemicals well into 2013.

“Some laundries were able to function with generators, but other laundries were completely devastated,” says John Smith, regional sales manager for Speed Queen. “In the hospitality industry, it’s still too early to make an accurate assessment of the damages to laundries. But equipment replacement orders may lag into the spring. This storm could have an ongoing effect into the next year.”

He described floor traffic at the show as “slower than years past” and attributed the decline to the storm’s after-effects.

Total trade attendance at the show this year was unchanged from 2011 at 23,953. But the number of industry buyers totaled 15,082, down from 17,955 in 2011, according to Melissa Gray, a spokeswoman for the show’s management. “The hurricane definitely had an impact,” she adds.

However, among the hotel owners and operators who attended the show, there was strong interest in increasing efficiency in laundry operations to help hotels and motels become more profitable by reducing energy costs, according to Smith. For example, hotels can increase energy efficiency by reducing gas usage, beginning in the wash process. Using a washer-extractor equipped with a 200 G-force extraction speed can ensure optimal water removal from linens, which leads to reduced drying times, according to Smith. In addition, using a tumble dryer equipped to prevent over-drying further decreases gas costs.

Hotel owners and operators demonstrated strong interest in laundry controls capable of providing management with reports on productivity, according to Bill Brooks, North American sales manager for UniMac. The first day of the show produced little floor traffic, according to Brooks. But then the company experienced rising interest from small, independent hotel owners and representatives of larger chains, who are increasingly cost-conscious.

“Owners and operators understand that if you can measure your consumption, you can improve your utility, chemical and labor costs,” says Brooks.

He predicted that Hurricane Sandy will have “a big impact” on equipment replacement orders from hotels in 2013, because many laundries on the East Coast were flooded with salt water. Many of those laundries were located on lower floors or in basements, he noted.

“When hotels re-open for business, one of the first things they need is clean laundry,” says Brooks. “They have to do laundry, whether they salvage their equipment or replace it.”

Pellerin Milnor Corp., which shared a booth with Chicago Dryer Co., enjoyed “quality traffic” and generated “strong leads” at the show, according to John Rasimas, regional sales manager for Milnor.

Milnor exhibited a washer-extractor and washer, both with 60-pound capacities, while Chicago® exhibited its new maximum-speed version of its Air Chicago Express high-production small-piece folder. The new folder featuring a continuously running high-speed conveyor is designed to provide faster throughput in a narrower footprint.

“The first day of the show, Sunday, was very slow, but Monday produced some quality leads for us,” says Steve Hietpas, national sales manager for Maytag Commercial Laundry. “There was good interest from owner-operators of smaller hotel facilities of 100 rooms or less, both from the East Coast and the Caribbean.”

Cuddledown, a manufacturer of institutional bedding, pillows and comforters, came to the show “expecting it to be dead – the worst ever – because of Hurricane Sandy,” according to Ryan Scott, a hospitality sales associate for the Portland, Maine, company. “But it turned out to be much better than expected. We were very pleased, because hospitality represents the fastest-growing segment of our business these days.”

Greg Eubanks, group vice president of Hospitality Sales and Marketing for Standard Textile, echoed that experience. “We expected the show to be really slow,” he says. “But it’s turned out to be a pleasant surprise. It was much better than expected.”

Standard Textile exhibited its Todd-Avery Lenahan Collection of sheets, which are now in use in more than 40 J.W. Marriott hotel properties worldwide, according to Eubanks. The microfilament interior of the sheets provides durability, while the cotton surface provides comfort. The sheets are laundered with Tide products and delivered clean, fresh and ready-to-use out of the box.

Cintas Corp. teamed with fashion designer Jay Godfrey to present its Fashionable New Apparel Collection at the show, according to Dan Ambrosio, vice president of Global Lodging and Cruise for Cintas. The purpose of the partnership was to create a new line of stylish, distinctive and durable suiting for hotels.

Godfrey worked in collaboration with Cintas to create a distinctively contemporary black suiting collection for men and women. The collection consists of slim-fitting silhouettes with narrow lapels, high-notch collars, shell buttons wrapped in stainless steel and signature jacquard dot-lining with magenta piping.

W Hotels Worldwide debuted the new wardrobe in 28 North American properties and plans to expand it globally. Although the collection is now exclusive to W Hotels, it will become available to all hospitality organizations in early 2013, according to Ambrosio.

The Textile Rental Services Association (TRSA) exhibited to demonstrate how the services of TRSA members can reduce the carbon footprint and increase the profitability of hotel, motel and restaurant operations.

The association emphasized its new Clean Green certification, which provides third-party verification that the linens, napkins, tablecloths, garments and other reusable textiles obtained from TRSA-certified members are laundered in an environmentally friendly manner.

In meetings with textile services customers at the show, TRSA gathered market data to help drive future programming. For instance, attendees were asked for feedback on their experiences with contracting for linen services. Many smaller hotel and motel operators appeared to be unfamiliar with the outsourcing option, according to TRSA, and were directed to the association’s website to find a textile services provider.

Proctor & Gamble, the maker of Tide, had a busy second day at the show and enjoyed strong interest in its color-safe products, according to Greg Elmore, an account executive for the company.

Ecolab generated interest with its Aquanomic laundry products, designed for low-temperature washing to achieve energy savings of 30-40%, says Bob Makely, associate district manager.

The next edition of the IHMRS will convene again in New York in November 2013.

December 6, 2012

CHICAGO — How does one go about deciding which choice is the best for his or her unique situation?

CHICAGO — When a laundry services operation is in the market for equipment, its administrator or manager can choose from among new, used, rebuilt/refurbished, or a combination, so it’s important to be able to compare options as far as total costs vs. benefits are concerned. How does one go about deciding which choice is the best?

American Laundry News has tackled this topic in depth at various times and in various ways over the years, but it never hurts to have a refresher. Given today’s give-me-the-highlights culture, we’ll summarize some basic guidelines for you to keep in mind when in the buying mood.

BUYING NEW

It’s easiest, but likely more expensive, to buy new. You’ll have the opportunity to examine the equipment closely and may even see it in operation at a manufacturing facility or distributor’s showroom, at a laundry that’s using the same type of equipment, or at a major trade show such as the Clean Show.

But seek out other laundries that have this equipment and learn what issues they may have experienced with it. You’ll know soon enough if it will fit your task.

New equipment will come with brochures, the owner’s manual, and a great deal of other documentation. You’ll receive assistance from the manufacturer and/or distributor regarding the equipment’s transportation and installation, staff training, replacement parts, and more. Everything is under warranty, and the manufacturer and/or distributor will make certain the equipment is working properly and that you’re satisfied.

By buying a new piece of equipment, you’ll know that the recommended preventive maintenance and repairs are carried out from the date of purchase. Your new equipment will invariably have the latest technological advances and safety devices, plus you’ll have the opportunity to add as many bells and whistles as you’re willing to pay for.

BUYING USED OR REBUILT/REFURBISHED

Previously owned machinery can work out quite well, and you can save money in the long run, but take care of the due diligence before signing on the bottom line.

There may be a good deal to be had if, for example, a laundry shuts down, relocates or expands and can no longer use a piece of equipment that’s in good shape. When considering used machinery, ask these questions:

  • When was the machine originally manufactured, and how long did it run? Was it used during multiple shifts? (The average life expectancy on well-maintained laundry equipment operating in a single-shift operation is about 15 years.)
  • Did the previous owner run constant, heavy-soil formulas, or light-soil formulas?
  • Was the machine maintained while in service, and are there any records to support this?
  • What is the availability of repair parts?
  • Why is the current owner willing to part with this equipment?

Ask for photos of the equipment, at a minimum. If you’re able, see the equipment in operation. If the used machine has been removed from service and can’t be hooked to power and air so you can see if it works, you won’t be able to fully evaluate its condition. You’ll be buying “as is.”

An alternative to buying used is buying a unit that has been rebuilt or refurbished, often to OEM standards.

Want to compare the costs vs. benefits of the different options? Try adding all the savings and benefits each year while subtracting all costs involved each year throughout the lifetime of both options.

Finally, no matter which choice is in front of you, you have to weigh it against your operation and its needs:

Return on Investment — How does it compare between the options you’re considering?

Financial Position — Can you pay cash for the purchase? If not, how will you finance it?

Efficiency — Which offers the greatest efficiency in terms of energy, processing capacity, chemical/water usage, etc.?

Environment — Which option is greenest?

Labor — How will the options reduce your labor needs?

Space — Which option offers the greatest production capacity for the least amount of space?

Installation — Which installation will disrupt your operation the least?

Vendor Reputation — How well known in the industry is the organization or business from whom you’re considering buying?

Morale/Image — Which option will have a more positive effect on employee morale and on your operation’s marketable image?

Every situation is unique, so be sure to research the equipment thoroughly. Determine how it might fit into your organization’s short- and long-term goals before buying anything, new or used.

August 21, 2012

CHICAGO — Input from commercial laundry, healthcare laundry and chemicals supply sectors

COMMERCIAL LAUNDRY: TOM GILDRED, EMERALD TEXTILES, SAN DIEGO, CALIF.

tom gildredA contingency plan for power outages should be comprehensive and encompass multiple areas within the operation. As a healthcare laundry, it is critical to deliver consistently and on time to customers. We employ a contingency plan outlined as follows:

  • Provide ample supply of par at customers’ facilities
  • Work in advance
  • Maintain an inventory of processed linen
  • Maintain an inventory of new linen
  • Prepare for emergency through redundancy and backup plans
  • Operate with reserve capacity

First, managing within The Joint Commission’s requirements to maintain a certain par, or number of days’ worth of laundry at customers’ facilities, and ensuring ample supply for the appropriate number of days is important. Second, working ahead in the plant, and having processed linen ready for delivery in advance aids readiness and consistent supply. Holding in reserve new linen at your own plant facilitates the availability of excess inventory in the case of emergency or power outage.

Securing additional power generation in case of emergency is important for successful contingency planning. Either owning your own backup power generator and maintaining it, or identifying suppliers and securing an agreement to lease a generator when needed is a proactive approach to ensure your laundry is in the front of the queue within hours of the request, at a time when demand may be high. Having agreements with backup processors in a geographically desirable radius of your service areas should be the final step in your contingency plan.

Finally, processing below actual capacity allows the operation to ramp up throughput and provide additional volume after an interruption. By operating below total capacity, a facility not only reduces wear and tear on equipment, it ensures its ability to respond quickly and “catch up” as needed in outage situations. Plant redundancy is a crucial aspect of capacity, and having a facility with extra machinery, boiler power and air compression allows for tremendous increase in throughput when needed.

We at Emerald Textiles tested our contingency plan on Sept. 8, 2011, when all of San Diego County and some neighboring cities were completely without power. Having a solid plan in place allowed us to maintain operations and deliveries seamlessly.

HEALTHCARE LAUNDRY: SCOTT BEATON, KAISER PERMANENTE NORTHERN CALIFORNIA

The definition of a good contingency plan is as follows:

scott beatonThe plan shall provide for the uninterrupted operations and services in the event of any occurrence potentially leading to the disruption of the provider’s operations. Such disruptions include, but are not limited to, loss of utilities, medical emergencies, natural and/or man-made disasters, fire, inclement weather, work stoppage, and/or major accidents.

A contingency plan should include the following components:

  • Plant and transportation contingency protocol
  • Key member re-call chain
  • Contact list of backup laundry facilities
  • Backup source of textiles on call

The provider should furnish a mechanism to inform. A step-by-step procedure should be in place in the event of an emergency and shall be available to supervisors, each of whom may be responsible for execution of the protocol.

All employees should be familiar with the major elements of the plants contingency protocol in the event of emergencies.

The pyramid re-call chain should be written, complete, current, and available to all supervisory personnel, so that timely and accurate contact can be made in case of an emergency.

A designated person should maintain the call chain and be responsible for updating it at least annually or when personnel changes occur, and distributing the list to personnel.

The facility should have written agreements with one or more alternate laundry providers that could cover the facility’s volume, detailing when and how these providers will process textiles in an emergency.

Such agreements shall be updated annually, signed and dated.

The provider should have adequate transportation capabilities with contingency planning.

The facility should have written agreements in place with one or more alternate textile suppliers, detailing the services and delivery times provided.

CHEMICALS SUPPLY: MARLENE WILLIAMS, ANDERSON CHEMICAL CO., LITCHFIELD, MINN.

Power outages tend to be regional—it is unlikely an entire city will be without power. As a contingency plan, have another laundry ready to take your work in marlene williamscase of a short-term power outage. This can be another institution in the same business you are, or a commercial laundry.

Have the agreements worked out in advance so that the switchover is as smooth as possible. There will have to be many accommodations made in your facility to get this done, and you need a contingency plan that everyone understands and agrees to.

The second thing you can do is to acquire a dedicated gas-powered generator that automatically comes on in the event of an emergency. Laundries can be “sinkholes” for power, however, so the best idea here if you have a large laundry is to maintain a dedicated generator with the ability to “dump” large quantities of power on demand. (A large washer going into extract can pull down an incredible amount of power in the first 30 seconds of start-up, so your generator system needs to be able to accommodate this huge spike in demand.)

These two actions, along with keeping adequate linen on hand (having a two-par inventory in locked storage would help if you are located in an area where power outages might be expected) are your options for addressing power outages.

It is far less likely that you will suffer a gas outage, but it is still a good idea to have a propane backup for the possible loss of natural gas (I’m thinking here of ground disturbances such as earthquakes). The changeover from natural gas to propane is relatively easy, and your maintenance team should be ready for this conversion at any time with the parts and know-how to get the job done quickly and with a minimum of disruption.

If you are in a zone where these ground disturbances are probable, get a large propane tank and prep your team for this contingency.

(Editor’s note: Williams received assistance from consultant John White in writing this month’s response.)

Check back tomorrow for Part 2!

July 17, 2012

CHICAGO — Input from uniform manufacturing, commercial laundry and at-large sectors

UNIFORMS/WORKWEAR MANUFACTURING: STEVE KALLENBACH, AMERICAN DAWN, LOS ANGELES, CALIF.

The answer is yes, you can. But in overloading and under-loading, there are some ramifications.

steve kallenbachSometimes, the outcome might outweigh the costs, but it’s definitely something to be mindful about before proceeding as a regular part of your production process.

First, there are five key elements in washing textiles: mechanical action, temperature, water level, time, and chemistry. If you increase or decrease one of these elements, it will impact other elements of the cleaning process.

Additionally, in many cases, it will add wear and tear to your machinery.

When you increase (or over-load) your washer-extractor, you decrease the amount of “open” area for the textiles to tumble—commonly referred to as “mechanical action.”

This decreases the textile cleanliness outcome, doesn’t take out stains (likely causing early replacement), and will definitely add to mechanical stress on the machine, especially if the load is over 100% of the stated capacity.

You can sometimes offset this inequity by increasing the formula time and/or the chemistry, but while the overload may reduce the amount of loads, your true operating costs may actually increase.

Sometimes, you have to consider more than just weight...volume, perhaps. Large items that absorb little water (such as mats) will have less negative impact than items that hold lots of liquid (microfiber toweling) when loaded strictly by weight.

Additionally, the soil type can dictate the load factor, if you are trying to provide more than normal mechanical action to remove heavy soil, etc. If you know the relative absorption of the product as well as the soil factor of the load, it will assist in your management call to either overload or under-load. Either way, you need to closely monitor your quality output and make adjustments continually and accordingly.

You also need to monitor rejects and rewash. The load factor may actually cost more than just following the usual formulation instructions, as it could result in double processing! One old trick in loading full-drop wash wheels is to visually load the machine to three-quarters full level.

When you under-load your washer-extractor, you increase the mechanical action significantly. While this is not an efficient use of resources, and may cost you significantly more to produce, the practice can also break down the fibers of your fabrics and cause all sorts of textile wear issues, such as heavy pilling, tears, etc.

While the appearance on the surface may lead you to believe that you are either cleaning product better or producing faster, the hidden reality is that you could be damaging your machines or your textiles.

In the end, this all comes down to customer satisfaction and relative costs. My advice: Be careful, be calculated, get the opinion of your chemical supplier, monitor the quality and textile life closely, and track your machine maintenance.

COMMERCIAL LAUNDRY: TOM GILDRED, EMERALD TEXTILES, SAN DIEGO, CALIF.

tom gildredWhile there may be no “magic” answer to this question, I believe the real answer is “it depends.” Several factors that impact decisions regarding loading capacity should be considered when defining the formulas for processing. Some of these include quality standard, type of machinery, category of linen, and the degree of soil present.

Depending on your objectives, and the four factors I’ve mentioned, it might make sense to load either slightlyheavier or slightlylighter to achieve your goals. For instance, terry cloth items absorb more water, which is important to remember when considering overloading this type of item, as the additional water will make it even heavier. Other less-absorbent items, such as gowns, could be managed in heavier loads.

Certain products are well suited for under-loading in the drying process to ensure a quality finish without wrinkles, while some items may be overloaded with no problem—in fact, it may be desirable. Each type of load has its own custom formula, including how much of the product to include in the load. This formula is best determined by the particular item’s specifications and its level of soil in order to achieve the quality required.

Both overloading and under-loading are strategies that can be used to achieve optimal efficiency and quality. The right combination of load capacity, chemical mix, water temperature and processing time ensures production efficiency, optimum throughput and the proper quality levels.

MEMBER AT LARGE: DOUGLAS STORY, SWISHER HYGIENE

douglas storyI think we should first define what overloading a washer means. Is it 100 pounds in a 100-pound wash wheel, or is it 200 pounds in a 100-pound wash wheel? Well, you could be loaded correctly in both cases.

If the load is not soiled, or is lightly soiled, you could load to 100 pounds and it would be correct. But, if it is a load of wet bar towels, loading a 100-pound washer to 200 pounds could result in just processing 100 pounds of dry, clean bar towels, so that loading is correct as well! Simply speaking, you have to know the average soil load of the fabrics that you are processing in order to properly load the washers.

As for loading in general, I don’t think the standards are set in stone but the warranty on the equipment is. If one overloads the washer too much, you may end up with mechanical issues. In reality, one could, on occasion, overload a washer by 10-15% of rated capacity, but it should be an exception and not a standard operating procedure.

Water levels, electric motors, brakes and space capacity can all be negatively affected by overloading a washer, and all this is in addition to the poor-to-horrible quality the washer will be producing.

What happens to the fabric when you overload a washer? Here are a few things:

  • Mechanical action is reduced or eliminated
  • Distribution of water is limited

It is possible that not all the fabric in a horribly overloaded washer will even touch water during the process. I learned this lesson in college after trying to wash all my jeans and heavy shirts on the cheap at a Laundromat. I still had powdered soap on my very dry jeans as I unloaded the washer. What a mess.

  • Distribution of chemicals throughout the washer is uneven

This can damage areas where concentrated chemicals contact the linens.

  • Fabrics are not adequately cleaned and cannot be considered hygienically clean or sanitized

In spite of the accounting calculations on the enhanced productivity, overloading may create mechanical and quality issues that would override most savings over a longer period of time.

As for under-loading, it is just a waste of labor, equipment and operational efficiency! The industry is starting to create washers and dispensing systems that can actually compensate for various load sizes, but I still find it a waste in terms of equipment and time expenditures.

If you have a 100-pound washer, use its capabilities to the maximum. This will ensure that you are using labor, chemicals and time optimally in your efforts to produce a quality product at the best possible price.

A few points about under-loading:

  • Chemical concentrations are too high
  • Mechanical and chemical wear on fabrics is excessive
  • Water use per pound processed is excessive
  • Energy use per pound processed is excessive
  • Labor cost per pound processed is excessive

So, whenever possible, load your washers to within 10-15% of the rated capacity of what would be considered the clean, dry weight of the fabric. And for goodness sake, use a well-calibrated scale to make sure you are adding the right poundage to your washers.

Loading your washers as they should be loaded will go a long way to maximizing the overall efficiency of your washroom operation.

Check back tomorrow for Part 2!

June 19, 2012

CHICAGO — Good program focuses on safety, improving efficiency, other goals

CHICAGO — Preventive maintenance is a major component in a safe and productive laundry facility, says Bob Corfield, president of Laundry Design Group, a consulting firm. Speaking recently with a number of laundry professionals during a webinar sponsored by the Association for Linen Management, Corfield urged his listeners to design and implement a plant-wide preventive maintenance program.

Diligence is the key, he says, including tests, calibrations, adjustments and partial replacements to help identify and prevent faults from occurring and from becoming total equipment failures.

A good program will focus on safety, improving efficiency, optimizing utilities, reducing downtime, improving production quality, and reducing replacement costs, as well as preserving and maintaining relationships between management and employees.

“Every good program should have these as the bedrock or core values of your program design,” Corfield says.

OUTCOMES

Any outcomes of a preventive maintenance program, he says, are wrapped around time.

Every laundry facility needs to plan downtime, as that is less expensive than machine failures and unscheduled downtime. The availability of machinery means it is up and running and doing its job at an optimum rate, and routine maintenance helps extend the life of each machine, a common sight in well-maintained facilities. A facility also is looking to maintain its operating hours, Corfield says.

He suggests that any preventive maintenance program needs to be synonymous with a good safety program for laundry facilities. Good maintenance, like good housekeeping, protects the safety of the working environment, thus lessening the likelihood of injuries or fatalities.

While maintenance engineers are key to a good program, other members of a plant’s staff can be just as important for a successful maintenance program.

“We all walk through the plants, we all see things, so if we are on a comprehensive safety program, then we really have to start with the at-risk behaviors,” he says. “These are proven paradigms for managing and developing safety programs in commercial environments.”

He suggests a good program must eliminate possible problems by engineering systems that prevent personnel from engaging machinery in an unsafe manner such as two-hand controls or a trap key system. Also important are administrative procedures, including lock-out/tag-out systems, housekeeping and janitorial management of issues, warning signs, and training.

“I cannot say enough about your training environment and that training is not a one-time thing. It’s a lifetime thing,” Corfield says.

Another component of a good program is personal protective equipment that is in place and available to employees who have been trained to use it effectively.

PROGRAM DESIGN

Corfield says the best design is a program that actually is used by plant personnel. Housekeeping and record keeping are part of such a design.

“In an operation that runs two or three shifts seven days a week,” he says, “it becomes essential that people who are cleaning make note of any conditions that they see that need attention.

“Housekeeping needs to be absolutely diligent on keeping machines clean and free of moisture, grease, oils, lint and other things in a laundry that we see on a regular basis.”

Visual inspections and regularity of such inspections are part of a good preventive maintenance program.

Keys to a successful program, according to Corfield, are a complete survey of the plant and equipment, identifying necessary training for personnel, standards and procedures that are clear and understood, a management team that understands the necessity of a preventive maintenance program, communication of what tasks need to be done when, and that everything is monitored with reasonable expectations and that information is communicated to the staff.

When designing a preventive maintenance program, facility personnel must collect all data on all the machines, including model, year, serial numbers and modifications. It also helps to have the manufacturer’s preventive maintenance schedule on hand, so critical areas can be identified and monitored.

The experience of a maintenance engineer and other personnel also is key, Corfield says, which can help with identifying those critical areas as well as estimating the time each task will require. Programs must also look at the number of people assigned to tasks as well as the correct tools and parts needed to complete a task.

Check back tomorrow for Part 2: Reactive and Predictive

January 30, 2012

Lavatec Laundry Technology Hires Washbrook as VP of Operations

BEACON FALLS, Conn. — Lavatec Laundry Technology continues to expand company resources with the addition of Tom Washbrook as vice president of operations.

washbrookWashbrook brings 40 years of industrial laundry experience in multiple disciplines, including machinery manufacturing, facilities and process design, construction management, laundry plant operations, equipment sales management and marketing.

His activities within the laundry community have spanned the globe, as he has provided various sales and technical services throughout North America, Central America, the Middle East, Asia and the South Pacific, the company says.

Fesmire Jr. Returns to Ellis Corp.; Mundt Also Joins Company

ITASCA, Ill. — Bob Fesmire Jr. has returned to the staff of Ellis Corp. in the newly created position of bob fesmire jr.vice president of customer support. Joining him will be Craig Mundt, recently hired as director of customer support, also a new position.

Fesmire worked 13 years for Ellis, rising to vice president and chief operating officer, before leaving to work for Ecolab as corporate account manager and business improvement/SAT lead.

“I am thrilled to have Bob back in the organization,” says Bob Fesmire Sr., president/CEO of Ellis and Bob Jr.’s father. “This business is his passion, and we are very happy that he has returned. Bob will be heading a newly reorganized customer service group to place a stronger emphasis on our customer visibility within our organization.”

craig mundtMundt brings more than 30 years experience in sales, service and marketing in the laundry industry. Most recently, he was vice president of sales for Amko America. He is a former president of C&W Equipment, capital equipment manager at ARAMARK, and vice president of sales and marketing for American Laundry Machinery.

“With his years of industry experience on the consultant, customer and supplier side, he is a perfect fit,” Fesmire Sr. says of Mundt.

Tingue, Brown Appoints Bridge as Sales Representative in Northeast

SADDLE BROOK, N.J. — Tingue, Brown & Co. has appointed Jamie Bridge as sales representative serving the growing region of Massachusetts, Maine, New Hampshire and Rhode Island, the company says.

jamie bridgeBridge brings 22 years of laundry experience to his new assignment. Most recently, he spent eight years as general manager of a group laundry for a Boston-based restaurant chain. This operation processed and delivered table linen and uniforms to restaurants all along the East Coast.

“I’m very pleased to have Jamie Bridge join the Tingue, Brown team,” says Mitchell Strauss, Tingue’s North Region sales manager. “His decade-long experience in the laundry industry will strengthen our ability to serve our New England customers.”

Bridge lives in Dracut, Mass., with his wife and two children. In his spare time, Bridge coaches youth sports and has served on the board of directors for Dracut’s youth football program.

IPA Hires Hawthorne as Marketing Specialist

DULUTH, Ga. — Innovative Product Achievements (IPA) has added Kera Hawthorne, marketing specialist, to its expanding kera hawthorneteam. Her responsibilities are to evaluate, develop and execute on marketing initiatives relative to the mission of the organization, the company says.

Hawthorne has considerable experience overseeing marketing strategies, with recent experience at SunTrust Bank and a large consulting firm within the Manpower Group, says the maker of automated scrub suit and linen dispensing systems for the healthcare market.

Hawthorne is a graduate of Columbia College Chicago with a degree in marketing communications. She has also served on the American Marketing Association Young Professionals committee as the chair of graduate student recruitment.

December 29, 2011

NEW YORK – Manufacturers of laundry machinery, textiles and chemicals reported renewed interest in their products from the hotel industry at the 96th annual International Hotel, Motel+Restaurant Show (IHMRS) here in November.

Exhibitors at the Jacob Javits Convention Center on Manhattan’s West Side expressed satisfaction with increased foot traffic at the show. Attendance peaked at 23,953, up 2,800 from the previous year, including managers and executives from major hotel chains and independent properties, according to show management.

The show provided manufacturers of textiles and formulators of chemicals with an opportunity to tailor their products to the hotel industry.

Standard Textile Co. targeted the high end with a new line of sheets, dubbed “Luxury That Endures,” developed in collaboration with Todd-Avery Lenahan, a hospitality designer. Pre-laundered and room-ready, the sheets are designed to withstand the harsh environments of central laundries. A high-end visual appearance combines with a tensile strength of 117 pounds to create a more durable luxury product, according to Greg Eubanks, group vice president for hospitality sales and marketing at Standard Textile.

“The traffic and interest at our booth has been fantastic,” says Eubanks.

Several manufacturers, among them Riegel and Cintas Corp., exhibited new earth-friendly, eco-conscious products for the hotel industry.

Riegel, a division of Mount Vernon Mills, drew interest with its RieNu line of recycled polyester table linen, made from recycled plastic bottles, otherwise destined for landfills. The use of one of its table napkins eliminates three plastic bottles from landfills, the company says. Riegel offered the table linen in five colors at the show.

“We believe there’s a great deal of pent-up demand in the hotel industry,” says W.H. Rogers, vice president of Riegel. “We’re hoping that will be reflected in the new budgets for hotels in 2012.”

Cintas was among 10 exhibitors who received Editors’ Choice Awards during the opening ceremonies at the show for best new products within the categories of design, equipment and supplies, and green guest amenities. The company was recognized for its Eco Cobra Jacket, an eco-friendly garment option for bellmen, doormen and other front-door hotel professionals, and the latest product within the company’s EcoGeneration™ collection.

Cintas also drew interest with the industry’s first machine-washable tuxedo, which is partially composed of recycled polyester, made from recycled plastic bottles. The company partners with Boardroom Eco Apparel and its mills to take discarded plastic bottles and transform them into recycled fibers. The process breaks bottles down into flakes; from those flakes, a filament is extruded, which is spun into yarn. The plastic-formulated yarn is then woven into a fabric to create the tuxedos. After use, the tuxedos can be tossed into a standard washer and dryer. The company estimates that the machine-washable tuxedos can save hotels up to $1,000 per employee annually.

The hotel industry is also demanding a broader palette of colors in table linen for its facilities, according to Elizabeth Barrett, associate brand manager for Procter and Gamble, makers of the color-safe Tide Professional Laundry System. “There’s definitely a trend toward the use of more color,” says Barrett.

Ecolab, a maker of laundry chemicals, also attracted an increase in floor traffic at the show. “This show was much better than the show two years ago,” says Jim Moore, assistant vice president for corporate accounts. “We’ve met with hoteliers from all over the world.”

Mercedes Benz USA, a Daimler Company, made its first appearance at the show with an exhibit of three vans, including the Sprinter Cargo Van. The diesel-powered van offers payload capacity of up to 5,358 pounds, 547 cubic feet of cargo space, and a standing height of 6 feet 4 inches.

The IHMRS will return to New York on Nov. 10-13, 2012.

Click here for Part 1.

December 22, 2011

NEW YORK – Manufacturers of laundry machinery, textiles and chemicals reported renewed interest in their products from the hotel industry at the 96th annual International Hotel, Motel+Restaurant Show (IHMRS) here in November.

Exhibitors at the Jacob Javits Convention Center on Manhattan’s West Side expressed satisfaction with increased foot traffic at the show. Attendance peaked at 23,953, up 2,800 from the previous year, including managers and executives from major hotel chains and independent properties, according to show management.

The increase in show attendance may reflect a rebound not only in New York’s economy, but also in the hotel and motel industry, following three years of recession.

There were indications at the show that the hotel industry is beginning to increase demand for on-premise laundry machinery.

“There are many pockets of pent-up demand now because spending had declined during the recession,” says Craig Madson, national account sales manager for Alliance Laundry Systems, manufacturer of laundry machinery that includes the UniMac brand.

Other manufacturers of laundry machinery echoed that view.

“It’s been a great show for us,” says Thomas Kindy, regional sales director for Chicago Dryer Co., which shared booth space with Pellerin Milnor. “People in the hotel industry have ignored their needs for the last couple of years because of the recession. Now they’re starting to make purchases again and trying to reduce operating costs in their laundries through automation. There’s been a lot of action.”

Chicago® exhibited its Comet Executive Ironer and Air Express Small-Piece Folder. Milnor exhibited a 300-G-force washer-extractor; a 60-pound-capacity washer; and a 35-pound-capacity cabinet-style washer with EP-Express control.

Although floor traffic didn’t measure up to its level of five years ago, it was still much improved from where it was in the depths of the recession, according to Joseph Leo, sales manager for equipment distributor PAC Industries. The show generated strong foot traffic in particular on the first day, he adds.

Dick Ruel, national sales manager for Maytag Commercial Laundry, described the level of interest from the hotel industry as “fantastic.”

“Sunday [Nov. 13] was the best day we have seen in several years,” says Ruel. “People who are building hotels are interested in cost savings and control for their laundry operations. The interest has been so strong that we can’t keep up with it. There’s been a real steady growth in demand for laundry machinery among hotels and institutions.”

Some manufacturers of laundry machinery suggested that it was still important for them to have a presence at the show, even if attendance figures had not quite rebounded to match those of halcyon days.

“It’s important for us to be here for the exposure to the industry,” says Pamela Simonetti, director of marketing for G.A. Braun.

Next Thursday: The show provided manufacturers an opportunity to tailor their products to the hotel industry...

November 22, 2011

BEIJING, China — The growing China laundry services industry is in the market for high-production equipment, so a Texcare Asia show that traditionally has featured smaller laundry machinery “grew” this year to include seven tunnel washers in the exhibition.

Demand for high-quality, energy-efficient equipment is on the rise, thanks in part to the Chinese government’s push to reduce the country’s CO2 emissions by 45% by 2020.

And as China’s middle class grows more affluent and the country becomes a more desired international tourist destination, the hospitality industry is capitalizing by building more hotels. For example, Marriott recently announced plans to open one hotel in China each month for the next three years.

“There are so (many) people and so (many) needs, so they look for bigger machines,” says Bengt Bruce, president of laundry equipment manufacturer B&C Technologies, Panama City, Fla. “That’s why you see tunnels here.” Bruce was on hand to assist Accurate Technologies, the Thailand-based manufacturer for which B&C is a distributor in the United States.

“I’m amazed about the interest for our products,” says Bruce. “In general, I see a trend in the industry that you would see more quality out of the Chinese manufacturers. Overall, in the last three years, I have seen a big change. Overall, it’s a very good exhibition.”

Tony Regan, senior vice president for sales and marketing for American Dryer Corp., Fall River. Mass., took note of the increased number of China-based companies exhibiting equipment here this year.

Will their stronger presence make it more difficult for foreign companies to compete for business here?

“I’m going to say no, because as the market opens up even more and there is growth going on, we just have to approach it differently, we being the Americans, Europeans and the other parts of the world coming to China,” Regan says. “I think there still is potential for everybody.”

In September, the Jensen Group opened a large manufacturing facility in Xuzhou, Jiangsu Province, as its new base in China. The 91,000-square-foot plant includes a sales and servicing center.

“Our machine systems are more than a match for future laundry requirements, a fact that is entirely in line with our promise to offer sustainable laundry automation,” says Kai Anderson, Jensen’s regional business director. “We are extremely pleased with the number of visitors and are confident that we have the right solution for every laundry requirement.”

Consultant Glen Phillips of Minnesota-based Phillips & Associates attended Texcare Asia to meet with several Chinese manufacturers interested in participating in projects with his firm, as well as to visit with American and Canadian vendors attempting to gain a foothold here.

“China today is 40 to 50 years behind the Europeans and Americans in the delivery of quality laundry service,” says Phillips, whose firm has advised several Chinese national entrepreneurs in laundry projects. “Some of the international in-house hospitality laundries are acutely aware of the quality aspects of delivering quality linen service, but most are ambivalent about the benefits that service brings, particularly if the general managers don’t demand better service.”

Of the seven reported tunnel manufacturers on the floor, three were from Europe/USA and the remaining four were “copycat” Chinese manufacturers, Phillips says.

“Close inspection of these (Chinese) machines revealed welding flaws and errors, wiring irregularities that violated UL (Underwriters Laboratories) codes, and under-designed drive and safety features.”

He believes the Chinese-made machines were designed and built to meet certain “Chinese price points” without regard to good design and safety features.

Chinese manufacturers are “very naïve in the technical aspects of the laundry industry, particularly in the proper use of chemicals when dealing with contaminated healthcare textiles.”

David Tingue, CEO of Georgia-based Tingue, Brown & Co., attended the show in support of his company’s Hong Kong operation, now in its third year. Tingue, Brown supplies a variety of flatwork ironer products.

“It’s a very full conference hall, but it’s very easy to see this show, the way they have it laid out,” Tingue says. “I’m impressed by how many ‘big equipment’ guys are here vs. what I saw a few years ago. You’ve got all kinds of different manufacturers that, frankly, I’d never heard of.

“We need to see their business grow, so we can get the (orders for) after-market supplies they need to buy from us,” Tingue says. “It’ll trickle down to us soon.”

October 26, 2011

ARDMORE, Pa. — Thanks to the 100% “bonus” depreciation write-offs created by the Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act of 2010, many laundry and dry cleaning businesses are discovering that capital investments in equipment, machinery and other business assets are more affordable today than ever before. Remember, however, the 100% bonus depreciation write-off is available only for qualifying purchases made by laundry services and businesses in 2011.

Those that have hesitated or postponed making capital investments because of the recent economic downturn might now want to consider how the combined use of incentives and the 100% bonus depreciation can substantially reduce the cost of capital investments. Even funding those new-equipment purchases is easier—at least for a while.

Opting Out

Although the 2010 Tax Relief Act included the best terms ever for bonus first-year depreciation, namely a 100% write-off of the cost of qualifying property, not all laundry and dry cleaning businesses will find it desirable to use front-load depreciation deductions. While it is possible to elect out of bonus depreciation entirely, it is, at least for now, less certain that a laundry or dry cleaning business can step down from 100% to 50% bonus depreciation.

The prime example of a situation crying out for a laundry business to opt out of 100% bonus depreciation is one where there are about-to-expire net operating losses, the value of which would be lost if current-year income were reduced too much by claiming the maximum depreciation allowance. Similarly, a laundry or dry cleaning business that currently is, and in the recent past, has been in a low tax bracket and expects to be in a higher bracket in future years may want to defer depreciation deductions to offset future higher-taxed income.

An election to take a reduced bonus-depreciation deduction was specifically authorized under prior law, when a taxpayer could elect 30%—instead of 50%—bonus first-year depreciation. Until recently, however, it appeared that the only choice for a laundry or dry cleaning business that does not want 100% bonus depreciation was to elect out of bonus depreciation entirely. Now, the IRS has decided to follow Congress’ “General Explanation” for the 2010 Tax Relief Act and permit a step-down election from 100% to 50% bonus depreciation.

Discretionary Incentives

When it comes to a financial helping hand, the best opportunity for laundry and dry cleaning businesses investing in capital improvements may come in the form of discretionary incentives available at the federal, state and local level. Although many of these incentives require some level of job-creation or, at least, job-retention criteria be met in addition to capital investment, there are some notable exceptions.

The Federal New Markets Tax Credit, for example, provides a significant financial incentive for qualified investments made in certain eligible census tracts. Also, Delaware and Virginia offer cash grants based on future capital investment made by existing businesses without requiring a commitment to job creation.

It is the incentives offered by many local jurisdictions that often provide the most significant level of benefit for capital investment activities. Many municipalities have the ability to offer property tax abatement or tax increment financing as tools to encourage capital investment. The property tax-related incentives are typically long-term in duration and provide significant savings for making qualified capital investment.

Funding Based on Need

Last fall’s Small Business Jobs Act created the State Small Business Credit Initiative and funded it with $1.5 billion to strengthen state programs that support lending to small businesses such as laundries and dry cleaning operations (and small manufacturers). Designed to spur up to $15 billion in lending, January saw the first wave of awards to the states.

Under the State Small Business Credit Initiative (SSBCI), participating states will use the federal funds for programs to leverage private lending to help finance small businesses such as dry cleaning plants and laundries that are creditworthy, but that are not getting the loans they need to expand and create jobs.

Last year’s Jobs Act included other provisions designed to help small businesses obtain funding. Among that bill’s many provisions were several new—but temporary—funding programs, such as the U.S. Small Business Administration’s amped-up extension of its lending guarantee programs and fee reductions. In addition, increases in the maximum loan size for the SBA’s 7(a), 504, and microloan programs will help. The 7(a) and 504 loan program maximums would bump from $2 million to $5 million and the microloans would increase from $35,000 to $50,000. Loans made under the SBA Express program would temporarily increase from $300,000 to $1 million. Also included is a temporary allowance for small-business owners to use 504 loans to finance certain mortgages to avoid foreclosure.

The SBA’s CDC/504 Loan Program provides long-term, fixed-rate financing to acquire fixed assets (such as real estate and equipment) for expansion or modernization. It is ideal for small businesses requiring “brick and mortar” financing. Rather than commercial lending institutions, 504 loans are delivered via CDCs (Certified Development Companies)—private, nonprofit corporations set up to contribute to the economic development of their communities.

Gone but Hopefully Not Forgotten

The Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act of 2010 provided many opportunities designed to help businesses reap tax benefits for capital investments and provide funding for doing so. The 2011 tax year may be the optimal time to take advantage of the federal, state and local tax or financing incentives that encourage capital investments.

Under the right capital-investment scenario, a savvy business may be able to claim 100% federal bonus depreciation, New Markets Tax Credit, state investment tax credits and municipal property tax abatement on the same capital investment. Or, the laundry business may benefit from the soon-to-expire funding opportunities available today.

Click here for Part 1.

October 25, 2011

ARDMORE, Pa. — Thanks to the 100% “bonus” depreciation write-offs created by the Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act of 2010, many laundry and dry cleaning businesses are discovering that capital investments in equipment, machinery and other business assets are more affordable today than ever before. Remember, however, the 100% bonus depreciation write-off is available only for qualifying purchases made by laundry services and businesses in 2011.

Those that have hesitated or postponed making capital investments because of the recent economic downturn might now want to consider how the combined use of incentives and the 100% bonus depreciation can substantially reduce the cost of capital investments. Even funding those new-equipment purchases is easier—at least for a while.

Bonus Write-Off Background

Bonus depreciation was originally created in 2002 as a temporary economic incentive by which companies could immediately deduct 30% of the basis of qualifying assets that were placed in service after Sept. 10, 2001, and before Jan. 1, 2005. An increase in the percentage of the deduction in 2003 to 50% expired in 2005. Reintroduced by lawmakers in 2008, bonus depreciation has subsequently been extended three times.

Although the concept of taking the additional depreciation in the first year is quite simple, changes to the applicable percentage, timeframes during which each is available, and variations related to unique types of assets that qualify have made application of the rules somewhat complex.

The definition of property that is eligible for bonus depreciation under the 2010 Tax Relief Act is the same as under prior law, but the percentage and placed-in-service dates have changed. The percentage increased from 50% to 100% for qualifying property placed in service after Sept. 8, 2010, and before Jan. 1, 2012. Those laundries investing in qualifying assets will be able to fully deduct the cost during the current tax year. This will reduce taxable income and taxes paid, resulting in an increase in cash flow that can be reinvested in the business.

Expensing Write-Offs

Last fall’s Small Business Jobs Act increased the Section 179, first-year expensing dollar and investment limits to $500,000 and $2 million, respectively, for 2010 and 2011. The Tax Relief Act included a $125,000 dollar limit and a $500,000 investment limit for tax years beginning in 2012 and expiring after Dec. 31, 2012.

Unlike bonus depreciation that applies only to “new” property, a laundry or dry cleaning business may immediately deduct as a Section 179 expense, up to $500,000 of both new and used business property placed in service during the tax year. The Section 179 expensing write-off is reduced, dollar for dollar, by any property acquisitions in excess of the $2 million investment ceiling, limiting the write-off to smaller businesses.

Extending Leased Property and Other Write-Offs

Before passage of the Tax Relief Act, qualified improvements made to leased property, qualified restaurant property and qualified improvements to retail property that was placed in service before 2010 was included in the 15-year MACRS (Modified Accelerated Cost Recovery System) class for depreciation purposes—that is, those expenditures could be depreciated over 15 years under the MACRS standardized depreciation system.

The 2010 Tax Relief Act retroactively extended the inclusion of qualified leasehold improvement property, qualified restaurant property and qualified retail improvement property in the 15-year MACRS class for two years through 2011.

Layering Opportunity

It is not only federal tax write-offs that can help reduce the cost of capital investments. Many laundry and dry cleaning businesses making capital investments during the 2011 tax year can also benefit from state and local credit and incentive programs. In fact, many states offer a tax credit equal to a percentage of an eligible capital investment made in that state.

Eligibility for the credit may depend on industry or particular use of the underlying asset. For example, states like Massachusetts, New Jersey and Oklahoma offer investment tax credits to manufacturing business for assets purchased that will be used exclusively in manufacturing activities. As an alternative formula, Illinois offers businesses predominantly engaged in either manufacturing or retail an investment tax credit for the purchase of all qualified purchases placed in service during the year. Best of all, the assets are not required to be used exclusively for manufacturing or retail activities.

Tomorrow: Opting Out…

September 28, 2011

DENVER, N.C. — Bringing new products to market is never easy. It’s an undertaking that typically requires a tremendous amount of resources and capital. But what about reviving a once-popular piece of machinery that was no longer being produced?

This was the task for manufacturer Leonard Automatics, a company best known for producing steam tunnels that saw an opportunity to revive production of the Challenge Stack-N-Store multi-lane draping stacker.

The machine was once highly successful, is still widely used, and is known for being reliable, durable and cost-effective, Leonard says.

But the company also knew that in times of a slowly recovering economy and obvious uncertainty in world markets, any capital expenditures require careful consideration.

What’s more, Leonard had never ventured into the flatwork side of the laundry before.

“The decision was really pretty easy once we did the research behind the product,” says President Jeff Frushtick. “We are not going to sit back and worry about tomorrow; we are going to evaluate our opportunities just like we always have, and if it makes sense, we will commit the resources to make it happen.”

Daunting Task

Leonard acquired the product assets in March. The goal was to put the initial project into production as quickly as possible, with the Clean Show to be the unveiling platform.

Leonard’s personnel had the daunting task of going through thousands of files, including engineering drawings, technical data and miscellaneous information.

Through the staff’s diligence and experience and the company’s entrepreneurial spirit, a fully operational Stack-N-Store was on the floor ready for display when the Clean Show opened.

The stacker accepts napkins, bib aprons, towels and other small pieces up to 22 inches wide right from an ironer and automatically stacks and counts them. Each lane stores up to five stacks of up to 250 pieces for a total capacity of 1,250 pieces.

Its automated efficiency means that one operator can easily handle 5,000 small pieces per hour and still have time for other duties, Leonard says.

The machine was a big hit with many attendees, the company says, and Frushtick says it will help Leonard to grow into other segments of the laundry industry.

Not only is the company filling a void left by the departure of Challenge, it is now able to assist laundry operators with technical support, parts, and new-project sales.

“Thankfully, the opportunity that was recognized at the beginning of the year and the amount of capital and energy expended has already proven to pay off,” he says.

Purchases were made on the show floor, and there has been additional sales and interest in the months since, says Dan Farnsworth, vice president of sales and marketing.

Not only has Leonard revived a missing piece of equipment, it has established the parts stream, technical support service, and a rebuild program for the many laundry companies that invested in the Stack-N-Store over the years.

“Instead of staying the course, this is the best time in years to be reaching out and investigating how to make all of our companies function better, more efficient, use less energy, and improve quality,” Frushtick says. “Sometimes you have to spend a little to gain a lot.

“Leonard Automatics decided this was a great time to invest in our company, in a new line of equipment, to firmly position ourselves for growth and the future.”

September 22, 2011

“Our resort has upgraded its linens everywhere, from the guestrooms to the pool to the five-star restaurant. So, the pressure is on to clean, handle and store these goods so they give us the longest useful life possible. What advice can you give me about processing high-thread-count linens?”

“Our resort has upgraded its linens everywhere, from the guestrooms to the pool to the five-star restaurant. So, the pressure is on to clean, handle and store these goods so they give us the longest useful life possible. What advice can you give me about processing high-thread-count linens?”

Commercial Laundry: Rick Rone, Laundry Plus, Sarasota, Fla.

The best advice that I can offer is to follow the manufacturer’s guidelines. The next best source of assistance would probably be your chemical supplier. It should be able to offer the appropriate details for the wash and dry cycles with an eye toward cleanliness as well as life expectancy.

rick roneIn general, as the thread count goes up, you usually need a higher water temperature to open the fibers and release any soil or stains. Some people believe that you can accomplish the same thing with raising the pH level. I am not a big fan of this method, because I believe it contributes to a shorter life cycle. I am not saying it doesn’t work, but there are better ways to accomplish the same goal.

I will presume that you know the four parts of the washing equation. If available, you might try a longer formula or hotter water. We always try to use the minimum amount of chemicals, but not just due to the cost. Since we process only customer-owned goods (COG), we believe that part of our responsibility is to help our customers get the longest life expectancy (number of wash cycles) from their bed and bath linens.

The next area to review would be the extract cycle. Whether your machinery utilizes centrifugal extraction or the press method, faster or greater pressure is not necessarily best. You need to be ready to admit to yourself, as well as your supervisor, that this new material is going to take longer, and therefore cost more, to correctly process than the old (lower thread count) linens.

Higher-thread-count linens will usually finish better if sent to the iron with higher moisture content. Since the question is specifically about higher-thread-count linens, I will address the flat goods only.

Ironing of your new linens can and probably will be a whole new ballgame. Let’s review the factors that affect output and quality: ironing temperature, speed of line, roll pressure, type of pad, adjustment of each roll speed, type of tape being used, and, finally, folding method (air blast or blade). Since the moisture level might be higher, you can either run the iron more slowly or turn up the temperature and maintain current speed. I support the theory that slower is better. We would rather lose production than compromise quality.

Next, I would look at roll pressure. Generally, the higher the pressure, the shorter the life of the pad/pads. This can be balanced with the correct pad thickness as well as proper material. If your iron is a multi-roll unit, and if each roll is inverter-driven, you should properly synchronize the speed of each roll individually so as to obtain the correct pull of each roll away from the previous one.

There are many types of iron tape available. Based on your choice of pad material, roll pressure and roll-speed synchronization, the tape you use will not leave unnecessary tape marks or pucker lines in your higher-thread-count linens.

I prefer the air-blast method of folding. Unfortunately, as the thread count—and therefore weight and thickness—increases, so to does the need for a blade to assist in the proper folding. As long as the blade is properly maintained, it will be a valuable tool.

Be prepared to accept that the whole process will take longer and cost a little more, but the finished product will be better and should last longer.

Equipment Manufacturing: Chuck Anderson, Ellis Corp., San Diego, Calif.

Managers new to processing high-thread-count linens must first understand that high thread count does not equate to more durability. In fact, the opposite is true.

chuck andersonThread count is simply the number of threads per square inch of fabric. These consist of vertical threads (warp) and horizontal threads (weft) woven together. To achieve a higher thread count, thinner threads are packed into the same square inch of fabric with a tighter weave. These smaller threads with a tighter, less flexible weave produce a more delicate fabric.

The most important step after purchasing new linens is to wash them thoroughly to remove vat dyes and sizing used in the manufacturing processes. If these chemicals are not removed before finishing, yellowing can occur, which will take several rewashes to remove (in some cases). These chemicals can also produce allergic reactions in some guests.

High-thread-count linens are expensive, and you want to make sure ownership has provided you with enough product. Resorts should have a minimum of three pars: one par in the room, one par being processed, and one par on the shelf. It is important that linen “rest” on shelves for 24 hours after laundering, because many types of linens are more easily damaged right after washing; this also enhances the flat-dry appearance.

Take a look at your equipment. If processing with a tunnel washer, you will need to add a program to your press for these more delicate fabrics. Specifically, to prevent hydro-burst in sheets, the press should be set to ramp to a membrane pressure of no more than 15-20 bars.

Adjust washer cylinder speeds, water levels, chemical concentrations, temperatures and process times to achieve high quality with reduced mechanical damage and chemical degradation.

Check inside of wash cylinders and around doors for snags. One method is to run an old pair of pantyhose along the inside. The material will snag on any burrs or imperfections.

For good mechanical action when washing napery, load the wash wheel to this capacity, depending on type: full drop — 90%, split pocket — 75%, Y-pocket — 65%.

Dryers should be in top shape and preferably have humidity controls. Make sure to set adequate cool-down time, and do not over-dry.

Check speed and tension on spreader-feeders using one sample test sheet; do not destroy multiple sheets before you realize you have an issue. Replace ironer padding and roll covers if worn or ripped to reduce mechanical abrasion. Make sure cleaning/waxing is on a routine schedule. Control chest temperature at 310-325 F. These heavier, larger linens are going to require slower processing.

It is important to educate banquet staff, pool attendees, servers, housekeeping and any other resort personnel who come into contact with these high-end linens about their cost and proper handling.

Each department should have proper soil carts or bins so that linen does not sit on the floor. These carts should be cleaned regularly and checked frequently for protrusions that could snag or tear linen. Besides sorting linen into normal classifications such as towels, sheets, pillowcases, etc., goods should be sorted by degree of soiling. This will eliminate over-processing and prevent unnecessary wear.

Click here for Part 1.
Click here for Part 2.

August 4, 2011

DENVER, N.C. — Leonard Frushtick, founder of Leonard Automatics, died Monday at age 80, the company reports.

Frushtick started his career selling buttons to the garment manufacturing industry, and later expanded the business to include a variety of machinery.

In 1969, he moved his family to North Carolina to be closer to the garment industry and founded Leonard Automatics. As garment manufacturing began to decline in the mid-’80s, Frushtick migrated to the laundry industry. His creativity gave him the ability to develop new technologies involved with garment finishing, and has lent itself to promoting an atmosphere of creativity and innovation at Leonard Automatics that exists to this day, the company says.

Frushtick became a prolific painter after his retirement, and he and his wife, Phyllis, traveled extensively, providing a wealth of experiences for him to express on canvas.

A private memorial service for Frushtick is scheduled for Friday in Bluffton, S.C. In lieu of flowers, contributions may be made to Hospice Care of the Low Country, 119 Palmetto Way, Bluffton, SC 29910.

Surviving are his wife of 60 years, Phyllis; daughters, Sue Jones and Geri Bland; son, Jeffrey Frushtick; six grandchildren; and three great-grandchildren.

July 19, 2011

“I know that my laundry operation is due to be inspected sometime soon, but I’m not sure how to get ready for it. Where should my focus be? In what areas are we most likely to get nailed if our operation is deemed substandard?”

“I know that my laundry operation is due to be inspected sometime soon, but I’m not sure how to get ready for it. Where should my focus be? In what areas are we most likely to get nailed if our operation is deemed substandard?”

Commercial Laundry: Rick Rone, Laundry Plus, Sarasota, Fla.

I would want to know first, what type of inspection and by whom. The best answer is that if you are doing things properly from the beginning, you will have no reason to panic. Focus instead on the various things that can be done prior to inspection.

There are numerous free resources available to assist in building, remodeling and maintaining a safe, clean facility.

rone-rick.jpgTraditionally, your workman’s compensation insurance carrier will be more than happy, if you ask them, for a courtesy inspection. It will review your complete facility and offer recommendations to make your plant a safer workplace environment.

This is extremely important, as it will show your carrier that you are indeed partnering with them on the safety of your employees, saving both of you time in lost labor as well as money.

Most of us have at least one steam boiler. Again, your insurance carrier (you should be carrying boiler insurance if you have this equipment) will be able to send a boiler inspector to your plant for a courtesy inspection before you get notice of a state or county inspection. Traditionally, you will also find your local fire department quite happy to provide a free inspection.

Additional avenues that can be explored include the complete visual and mechanical inspection of all machinery.

Are any machines utilizing temporary wiring (extension cords)? Are all emergency stops in proper working order? Are all chemicals in the correct storage containers, and are they in the proper location?

At this point, take a close look at your maintenance department. What about all the chemicals used? When maintenance is working on a specific piece on equipment, do you have a tag-out/lock-out procedure in place and is it being followed? Your ladders and other similar devices around your plant, are they in safe working order?

Do you have a contract with a local fire extinguisher company? Take a look at all your fire extinguishers. Have any been used and not refilled or replaced?

We all have carts around our plants. Are they blocking emergency exits?

There have been too many reports of workers in this industry getting severely injured or even killed. Major areas of concern should be those with the highest possibility of causing injury/death.

These are most of the areas that should be taken into consideration regularly, not just prior to a pending inspection. Safety needs to be a part of every employee’s job description.

Hotel/Motel/Resort Laundry: Phil Jones, Sheraton Vistana Resort, Orlando, Fla.

One of the best ways to prepare is to treat every day as if there will be an inspection. If you wait until you know an inspection will be happening soon, you will most likely miss the one thing the inspector looks for.

jones-phil.jpgOur facility has a standard operating manual given to all employees, covering all policies and procedures for each piece of equipment or area in which an employee may work. Information as simple as proper starting and stopping of machines is covered, including the locations of emergency stops. A key to an inspection may well be how an employee understands the operation and safety of a machine.

Our employees also go through an annual certification on safety that is documented for an inspector to review. The safety class is conducted both on a hotel-wide theme during their new-hire training and then on-site with our laundry trainer.

A key to passing an inspection is your partnership with maintenance mechanics. Our property requires a daily log of all work on equipment to verify maintenance and mechanical issues. This includes verifying that a piece of equipment has been properly locked out/tagged out. All mechanics must also be certified on safety on a yearly basis.

The final piece is to have your employees take ownership of the laundry as if it is their home away from home. Cleaning everything from the floors to wiping down the equipment is a way of life at our laundry. There is a sense of pride that exists when our operation is clean. We treat each day as if the president of our company will be visiting.

Consulting Services: David Chadsey, Capital Equipment Consulting, Winter Haven, Fla.

There are several different inspections that can occur throughout the year for a laundry operation. Understanding what the inspectors will be looking at and looking for is the key to being prepared.

Who is coming is central in understanding what areas of the operation will be inspected and at what level. Let’s take a look at what specific inspections might entail.

Corporate Supervisor: Environmental Services, Rooms Director

These are your own people. Unless there is a specific issue that is leading them to the laundry, these folks come in only when they have to.

chadsey-david.jpgYour immediate supervisor may be looking for production and cost reports, but typically these folks want a tour. Be prepared to show them the whole shebang, from mechanical room to loading dock.

Make sure engineering has plenty of notice. You want their shop area in order. If there is a piece of equipment in service or waiting for a part, put the panels and covers back on.

Don’t neglect the shipping area. These folks will recognize the packaging that arrives in their areas of responsibility. This is probably the only area of the laundry that is familiar to them. They love to see “their linen” staged and ready to ship.

If you are looking for capital dollars within the next budget year, this is an excellent opportunity to point out where those dollars will improve your efficiency.

Current and Prospective Customers

A laundry inspection is almost always part of the process in securing new customers. Current customers will also typically inspect the laundry operation at times of renewal. It is important to step back and try to see the laundry through their eyes and from their perspective.

What are the specific processes that their linen goes through to ensure it is returned hygienically clean, and meeting their requirements for quality? If there is something unique that you offer to better meet their need, this is the time to show it off.

In addition to the processing features of a plant, COG (customer-owned goods) customers are interested in inventory control procedures. Walking them through the process helps educate them on your procedures and improves understanding.

Educated customers are typically easier to work with. Understanding your basic processes can help explain why turning their truckload of pool towels in two hours may be a challenge.

Compliance-Oriented Inspections

There are specific requirements in processing healthcare linen, which vary by state. If you are anticipating an inspection along the lines of Joint Commission or any compliance-oriented inspection, a key resource for being prepared is the Association for Linen Management’s Guide to Assessing Healthcare Laundry Quality.

The guide provides laundry management with guidelines, regulations and standards applicable to healthcare laundry services. State-specific standards are available with information on how to determine if your plant is in compliance.

The Healthcare Laundry Accreditation Council publishes standards for healthcare textile processing and provides accreditation for independent healthcare laundry operations.

Friday: Answers from the equipment manufacturing and long-term-care laundry sectors...

July 6, 2011

CHICAGO — Anyone who has ever been challenged to shoehorn a functional laundry into a tiny space knows that they can perform such a feat, but the sequel is making that laundry work properly.

Nowhere is this situation more profound than in the cruise line industry, where a square foot of space is like gold. And nowhere in the annals of commercial/industrial laundry design are there as many examples of laundries that do not work because they were designed by people not qualified nor practiced in process (work) flow. An example might help to illustrate the point:

During a recent cruise ship start-up operation, a machinery company had sold several hundred thousand dollars of equipment to a prominent, prestigious and well-known cruise line company. Upon entry into the laundry space, an individual could stand in the middle and turn around with outspread arms and touch two of the opposite walls.

Rather than placing the equipment along a wall so there would be room to work in front of the machines, the washers were placed in front of the dryers. The total space behind the washer-extractors was 2 feet, and the spacing between the washers and dryers was 3 feet. To make matters worse, the 34-inch-wide carts came in contact with the machines every time a dryer needed to be unloaded.

Another confounding issue was a flatwork ironer in the middle of the floor, right in front of a single door used for ingress and egress into the laundry processing area. Furthermore, this space had to be used for both laundry and guest drycleaning services. There was no soiled-linen storage area, and the laundry crew actually sorted the textiles into the washers as they were coming down from the guest floors.

Granted, this illustration highlights extreme conditions, but it is typical of what can happen when too little thought and experience is applied to a compact-laundry layout. There are specific guidelines that should be followed when a compact laundry is being planned.

Form Follows Function

The function and size of the laundry must be calculated first based on the work to be processed. It is not a cardinal sin to say to an owner, “There is not enough space to do what needs to be done,” but be prepared to offer some viable alternative.

So now, the thought process must be re-engineered. In some cases, it may be necessary to open up options and revisit the hours of operation. Instead of operating a compact laundry 8 hours a day, it may be necessary for that laundry to operate 16 hours a day in order to get all of the textiles processed within a specified block of time.

The functional task of every laundry is to process soiled textiles and convert those textiles into clean, usable textiles. Certain parameters must be followed:

  • First and foremost, compact laundries must comply with all municipal, state and federal safety regulations.
  • Workflow must follow a prescribed pathway without any cross traffic patterns.
  • All equipment must be sized to meet the hourly production task. Do not install just one machine type. At the very least, install two machines: one smaller and one larger.
  • Temporary storage of “in-process goods” must be provided.
  • The laundry should be devoid of unnecessary items. It is not a storage closet.
  • All laundry associates must understand the operational process.

Safety and Regulatory Considerations

Owners or general managers sometimes try to save money by skirting regulatory requirements. Don’t do it. Those regulations are in place for health and safety.

Some of the germane regulations that must be followed no matter the size of the laundry are:

  • clearance requirements around all machines for maintenance and repairs
  • fresh-air provisions for proper gas-fired equipment operation
  • ventilation requirements for laundry and equipment to operate efficiently
  • adequate water volume and temperatures to remove stains
  • proper wastewater sewage elements; adequate line sizes for all machines dumping simultaneously; removable wastewater lint traps; sufficient sewer line clean-outs and vent lines
  • electrical disconnects within 3 feet or line of sight for every machine using electricity
  • water and natural gas valves within 3 feet of machines using those utilities
  • a twin-compartment utility laundry sink for special laundry procedures
  • fire sprinkler systems (even though not all municipalities mandate them, they are recommended)

Tomorrow in Part 2: Operational issues that should be considered and implemented during the planning and design process…

May 24, 2011

“What are the qualities of a good preventive-maintenance program? What are the most important tasks to perform? How much time should we allow for routine maintenance, and when? How much maintenance should my staff be doing, and what should we leave to the pros?” Answers from David Chadsey, Phil Jones, Gary Clifford and Jesse VanOven ...

May 24, 2011

“What are the qualities of a good preventive-maintenance program? What are the most important tasks to perform? How much time should we allow for routine maintenance, and when? How much maintenance should my staff be doing, and what should we leave to the pros?” Answers from Chuck Anderson, Russ Arbuckle and Rick Rone ...

January 27, 2011

CHICAGO — Each year, American Laundry News selects a Panel of Experts, a group of individuals representing different segments of the textile services industry. These professionals and tradesmen respond to various management and production questions throughout the year. Let’s meet some of our contributors for 2011:

Hotel/Motel/Resort Laundry: Phil Jones, Sheraton Vistana Resort, Orlando, Fla.

December 17, 2010

HONG KONG — Texcare Asia will return to Beijing and the China International Exhibition Center on Nov. 17-19 next year for its sixth edition, event manager Messe Frankfurt has announced.

The international trade fair will cover more than 10,000 square meters of trade space in presenting a wide array of products and services, including laundry, ironing, drycleaning, dying machinery and agents, equipment, textiles and accessories for rental services, and laundry- and drycleaning-related measuring instruments.

June 4, 2010

When money is tight, some may think that cutting preventive maintenance is the best option. Before taking that approach, let’s have a good understanding of the role and function of maintenance and where it fits within an organization.

DIVISION OF RESPONSIBILITIES

The typical organization divides responsibilities into three groups: