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April 24, 2012

FRANKFURT AM MAIN, Germany — Around 250 exhibitors and 15,000 trade visitors expected

FRANKFURT AM MAIN, Germany — Sustainability will be the dominant theme of Texcare International — World Market for Modern Textile Care when it returns here in two weeks.

Show organizer Messe Frankfurt says all international market leaders—including the Alliance International brands, Barbanti, Beirholms Vaeverier, Ecolab, Girbau, Heprotex, Jensen, Kannegiesser, Kreussler, LG Electronics, Lavatec Laundry Technology, Macpi, Miele, Multimatic, Pellerin Milnor, Renzacci and Veit—have registered to exhibit during the May 5-9 show.

Altogether, Messe Frankfurt expects to welcome around 250 exhibitors and 15,000 trade visitors. As in previous shows (the event is staged every four years), the proportion of manufacturers from outside Germany will exceed 60%; the most important exhibitor nations besides Germany are Italy and the United States, Messe Frankfurt says.

“Texcare International is the leading meeting place for the sector,” says Wolfgang Marzin, president and CEO of Messe Frankfurt. “Only in Frankfurt do the top companies from all around the world launch so many new products. Only here is it possible to make so many business contacts. And only at the world’s leading trade fair for the sector can visitors gather so much detailed information.”

MECHANICAL ENGINEERING AND BUSINESS SUCCESS

One of the main objectives of industrial textile care is sustainable economic development because business success depends greatly on efficient machinery and plant coupled with effective processes and durable textiles.

As an information platform, Texcare International plays a key role by offering a comprehensive overview of the latest trends in the mechanical engineering sector, as well as in the fields of detergents and textiles, Messe Frankfurt says.

Plant and control systems that provide energy at the right time and in the right quantity are the key to the future. Thus, steam-on-demand is the starting point for highly efficient, low-loss heating processes. But other developments in the field of consumption-dependent control technologies are also expected at Texcare.

Recycling is another key issue and includes highly efficient recovery systems for the optimum use of heat energy, as well as the best possible circulation system and practical, economical process-water treatment processes. Additionally, existing technologies, such as solar energy and bioenergy, are generating new impulses in the world of industrial textile care.

IT’S IN THE WASH

Sustainability is also of great importance to manufacturers of detergents and washing additives. With the development of effective low-temperature processes, the chemical industry is making a significant contribution to the reduction of energy consumption.

New, customized concentrations of active agents improve washing results while cutting the need for post-treatment or rewashing. Other important issues at Texcare will include ecologically harmless “green” detergents, washing and impregnating agents. Discussion will be offered on a variety of topics, including nonhalogen solvents that are not marked as hazardous, as well as alternatives to hydrophobizing agents.

Moreover, increased attention is being given to the ecological balance of a product and the sector will pay increased attention to systems such as carbon footprint, cradle-to-cradle and life-cycle assessment.

MODERN COLORS, DESIGNS

Instead of the monotone royal blue and standard twill fabric of the traditional boiler suit, modern colors and designs, as well as multi-faceted materials and surfaces, now characterize the image of trade and industry. Elegance and style have conquered large sections of the workwear sector. Even protective clothing is oriented more than ever before to fashion.

Exhibitors from the textile and apparel industry, as well as the accessories and finishing sectors, will present the latest trends for a modern, functional and professional appearance. Concepts for corporate fashions will also play an important role.

Designs and colors are becoming increasingly sophisticated. Fabric manufacturers are taking up decorative elements from the 1970s, using striped patterns in herringbone and satin weaves, creating new Panama looks, reinventing the cavalry style and interpreting denim for workwear applications.

In addition to vintage-look hues, the current color spectrums are supplemented by fashionable natural and earth shades. Other highlights are classics from the world of suits and costumes, such as black, graphite, anthracite and night blue, which are now playing a leading role on the workwear stage.

Streetwear trends mainly influence the collections. The outfits are more robust in appearance, the pockets bigger, the cut more casual although practical, the material combinations and color mix less conventional, and the details more stylish.

INTEGRATING PROTECTION, COMFORT

In the past, the focus was on providing comprehensive protection against as many possible dangers at work as possible. Now, aspects such as moisture management, breathability, climate comfort and freedom of movement are growing in importance.

The latest developments in the fiber, yarn and textile industry diminish the symptoms of physical stress by minimizing the effects caused by perspiration and an increased core-body temperature. Special mixtures make it possible to produce fabrics for modern protective clothing that combines quality protection with a comfortable wearing climate. Additionally, the industry is working on further improvements to the elasticity of protective and professional clothing.

TEXCARE FORUM

Apart from the activities surrounding what is sure to be a busy exhibition floor, the international Texcare Forum will give the sector an opportunity to find out about the latest developments in the fields of science and research, as well as to exchange ideas and opinions with colleagues from home and abroad.

The Association of the Textile Service Industry (Industrieverband Textil Service – intex) and the German Dry Cleaning Association (Deutscher Textilreinigungsverband – DTV), in cooperation with Messe Frankfurt, will treat attendees to a free educational program for two hours each afternoon.

For the first time, each day of the Forum is individually themed. The conference will be of particular interest to dry cleaners and laundries on May 5-6 and to textile service companies and laundries on May 7-8. Here are some of the topics (tentative):

  • May 5, Future Day — Professional textile care in 2012; E-DryClean: online instruction for European dry cleaners; experiential marketing of dry cleaning; how textile service providers can face the challenges of the future.
  • May 6, Innovation Day — Teamwork between research and practice; recycling of personal protective equipment from the standards and certification perspective; innovative control options for laundry and finishing processes using test fabrics; antimicrobial textiles from laboratory to practical usage.
  • May 7, Sustainable Day — Holistic view of sustainability; ISO 26000 standard; energy efficiency; efficiency management in commercial laundries; water and energy savings for laundries.
  • May 8, Market Day — Regulatory and market trends for European textile services; the U.S. textile services market; HORECA (hotel/restaurant/café) market and the potential for textile services; professional textile services and the market demand in 2030; workwear developments.

WORTH THE PRICE OF ADMISSION

Texcare will be open 9 a.m. to 6 p.m. May 5-8 and from 9 a.m. to 5 p.m. May 9. Admission tickets can be purchased quickly and easily online at Texcare.com. Cost in advance is 15 euros (roughly $20) for a one-day ticket, 35 euros (roughly $46) for the entire show. If purchasing at the box office, cost will be 22 euros (roughly $30) for a one-day ticket, 48 euros (roughly $63) for the entire show.

For additional show information and updates, visit Texcare.com.

American Laundry News will be attending the show — Watch for updates beginning May 7!

April 18, 2012

CHICAGO — Input from chemicals supply, equipment manufacturing and uniforms/workwear manufacturing sectors

CHEMICALS SUPPLY: MARLENE WILLIAMS, ANDERSON CHEMICAL CO., LITCHFIELD, MINN.

This well-designed question recognizes that optimization of laundry programs and procedures, as well as incorporating new technology options, can facilitate a laundry marlene williamsmanager’s efforts to improve energy efficiency and water conservation. From the chemical supplier’s standpoint, there are two major sources of help available today.

First, technology (proprietary software) to analyze a laundry operation is a strong tool for chemical representatives and laundry managers. A knowledgeable chemical representative can provide valuable assistance with this type of computer analysis, improving not only energy efficiency and water consumption but also creating savings in all areas of program expense.

Secondly, a knowledgeable review of laundry facilities with improved practices and procedures can provide major economies for no additional cost. John White, an industry expert with 35 years of laundry experience, offers a number of valuable tactics:

  1. Work with a knowledgeable chemical supplies representative; this should be your starting point. Experienced reps can help you because they work with many different operators and will be able to give you ideas for savings, ideas that are working for others.
  2. If you’re still using “old school” washing techniques (180-degree water, lots of alkali and bleach, long cycles, lots of rinsing, etc.), be aware that chemistry has dramatically changed. Talk to your rep about low-temperature washing. Consider enzyme washing, allowing for lower wash and bleaching temperatures. Your supplier should be bringing these innovations to you for your consideration.
  3. Replace one rinse step in all your cycles with a medium-speed extract. This will save one high-fill for every load of laundry you process, and, over time, can result in thousands of gallons of water—much of it hot—saved.
  4. Understand the relationship between pH and temperature in the bleach bath. A good rep will be able to set your cycles up to bleach in much lower temperatures by lowering the pH of the bleach bath.
  5. Lower your water levels 1 inch when washing/bleaching, and 2 inches when rinsing. All water levels are adjustable, and the good reps know how to do this. One inch less water in the wash step will not make any difference in quality, but due to the shape of the wash wheel, will save you up to 30% of the hot water you would otherwise use in a typical wash step (same for bleach step and 2 inches on rinse steps).
  6. Focus on sorting laundry by soil load and staining. Unsorted linens must be washed according to the worst pieces. If unsorted, every load becomes a costly heavy-soil load.
  7. Program cycles so that your final rinse temperature is between 115 and 120 degrees (typically it is much lower). This means that the linens will be pre-heated (but not too hot to handle) when they go into the dryer. This will save about five minutes of dryer time/energy per load.
  8. Don’t under-load washers or overload dryers. Weigh loads and follow the manufacturer’s recommendations.
  9. Airflow is far more critical than temperature when it comes to dryer time. Clean lint screens after every load, and periodically have dryer vents professionally cleaned. Lint can easily clog dryer vents and choke off 80% or more of your airflow.
  10. Finally, most dryers can be retrofitted with flue sensors that will shut the dryer down when the load is dry, saving on energy and fabric damage.

EQUIPMENT MANUFACTURING: KIM SHADY, LAUNDRYLUX CORP, NEW YORK, N.Y.

From the perspective of smaller OPL facilities, more new equipment applications have become available in the past several years than have been introduced in the past decade. I’ll break these energy savings into three kim shadycategories: electricity, natural gas, and water.

Electricity — The amount of electricity used to operate an OPL washer or dryer may be less than 2 cents per load. There is very little reward for making improvements to electricity use. Evaluating cycle times in the washer could be one area for savings. Washers with higher extraction rates (G-force) can reduce drying times for more savings.

Natural Gas — Assuming natural gas is your heat source for a dryer, ironer or water heater, this is your largest utility cost. To evaluate areas to trim costs, start with your water heater/boiler. There have been many improvements in efficiency, so is your unit outdated? Could reducing water temperature by 5 or 10 degrees make a difference on an annual basis?

The traditional 75-pound dryer in small OPL facilities has gone through significant energy updates in the past few years. Several companies have slashed gas consumption by 20% through new, energy-efficient axial airflow designs that do not sacrifice drying time. This may be the biggest gain for energy efficiency in the past five years.

Also, the extraction rate has a major role in reducing dryer gas use. Upgrading from 100 to 300 G-force can cut drying time by 25-30%, along with similar amounts of natural gas.

Residual moisture controls are gaining popularity to save time and natural gas in the dryer. No longer does the drying time have to be input by hand. Residual moisture controls automate the process, while preventing the dryer from running past the point where linens are dry.

Large laundries have long understood the energy benefits of ironing vs. drying sheets. When ironing sheets properly, the amount of energy used to remove a pound of water is less than the amount a dryer would use to do the same. With new OPL ironers requiring just one person to feed, fold and stack, there can be energy savings, labor savings and huge improvements in quality.

Water — OPL washers are using newer digital technology to measure water levels, providing more precise control for each fill. This also allows the programmer to experiment with finding the optimum water levels and acceptable cleanliness quality. This experiment could bring surprising results in lower water use. Some washers are smart enough to adjust water levels based upon the linen load size, while at the same time adjusting chemical dosing to keep the ratio to water accurate.

Other water savings may be found with ozone systems. Ozone has proven to reduce water consumption and significantly reduce the need for hot water.

UNIFORMS/WORKWEAR MANUFACTURING: STEVE KALLENBACH, AMERICAN DAWN, LOS ANGELES, CALIF.

This is the central question surrounding one of the most important dynamics of the decade: “green” reusable textiles and related processing. My responses will relate mostly to energy and costs that directly impact textile-processing costs.

steve kallenbachEnergy — Over the past 15 years, our industry has reduced energy costs by more than 40% through the use of heat reclaimers, direct-fire water heaters, continuous batch washers (vs. washer-extractors vs. modular washer and extractor units), high-efficiency gas dryers (vs. steam dryers), as well as energy-friendly textiles.

Additionally, chemical companies and plant managers have worked together to find balanced formulations that assist in energy efficiency. An example of this might be in extraction. Once a washer-extractor achieves extraction speed, it is much more efficient to extract the textile a bit longer, if it reduces dryer time (gas usage) while still protecting textile life.

In some cases, textiles have been built to withstand more energy-efficient processing. In others (example: Signature table linen), fabric has been developed to wash cleaner at lower temperatures, thereby lowering energy costs and even processing time. The most recent textile improvement impacting energy efficiency is microfiber fabrics. They take much less time to dry, thereby reducing gas and electricity costs.

Laundry managers need to follow the best in class: 1) know the industry standards, 2) know your own plant’s performance, and 3) engage with your chemical and textile vendors to continually improve efficiency.

Water — Just like energy, our industry has reduced water usage by more than 40% through the use of water reclamation systems and better chemical formulations, soil sorting (to control the amount of rewash) and textiles.

Water reclamation systems reuse some of the last flushes of a formula as the first flush of the next load. Chemical formulation is a key to water efficiency. We put our chemical suppliers in the delicate position of keeping costs down while keeping our textiles clean. Many times, this balance is off, and some plants have a tendency to “over wash” certain textiles. Additionally, some textiles simply clean better, due to raw-material quality, fiber content, weave, topical soil release, etc.

Managers can discuss these issues with their textile and chemical suppliers, in order to choose the right product for the job. Just like energy efficiency, water conservation and efficiency should first be measured against the known industry standards, and managers should engage with their related suppliers to improve both formulation and textiles.

Technology — In all areas of conservation, support technology has improved drastically over the past 20 years. Retrofitting machinery to allow constant monitoring of efficiencies is now available, and the return on investment is sensible in most cases. Additionally, the industry has developed a number of major software packages that can assist managers in monitoring and managing their plant efficiencies.

Maintenance — Aside from education on standards and available efficiencies, the maintenance of equipment and support technology is more important now than ever before.

Plant maintenance managers of yesteryear were measured on downtime of equipment related to production flow. While this will remain the platform for production flow efficiency, maintenance of the future will center more around equipment efficiencies, simply because they can now be monitored constantly.

For instance, in the past, if a drainpipe were open and leaking profusely, it might not be caught and your maintenance department might not focus on it because the equipment was running. In the future, the equipment must not only run, it must run efficiently, because a rightly upgraded and retrofitted wash machine will be able to “broadcast” the presence of an open/leaking drain to plant management.

Textiles — Great plant managers take a more active role in monitoring textile placement as it relates to efficiency, not only in wear-life (life-cycle) costing but also in choosing the right textile for the job.

A simple example of this is allowing a diesel engine mechanic to wear a lightly colored shirt. This textile choice leads to heavy-soil formulation and rewash. Enough of this textile misuse and plant efficiency is impacted.

Other plants overbuy cotton toweling, putting premium textiles into accounts that simply don’t return them. Because these products are typically heavier in content, the plant washes fewer of them per load, thereby lowering both energy and water efficiencies. In some cases, it’s better to put a standard-quality product into an account that needs just that.

April 17, 2012

CHICAGO — Input from equipment distribution, commercial laundry, textiles, and hotel/motel/resort laundry sectors

EQUIPMENT/SUPPLIES DISTRIBUTION: STEVE CLARK, LAUNDRY EQUIPMENT SERVICES INC., BERKELEY SPRINGS, W.VA.

As with any mechanical industry in the world today, technology is ever evolving and continues to push equipment to its max in terms of production and efficiency. This is no different in the laundry industry—as long as you use it properly.

Forget all the bells and whistles of additional means for energy conservation and get down to the nitty-gritty of what it takes to improve your laundry’s energy efficiency and water consumption with the equipment you already have. Something that laundry managers often forget is the amount of water in an individual cycle’s bath and the amount of that water retained in the linen at the end of the cycle.

steve clarkFirst, do you know how many gallons are in a particular bath? If so, then do you truly need that much? Does your machine capacity and chemical makeup require such an amount of water? With advancements in technology and computer programming, every leading manufacturer of equipment is capable of customizing water consumption on a per-bath/per-cycle basis. Obviously, this cycle variation will depend on the material being laundered. Regardless, it would be wise to break down the water level and percentage of drum capacity with your chemical representative to determine if this percentage can be tweaked.

Imagine saving 1 gallon per bath/per cycle and multiply that by the number of cycles you run throughout a given day. For example, one machine removes 1 gallon of water from five baths in one cycle. At 5 gallons per load and two loads an hour, that equals 10 gallons saved per hour, or 80 gallons saved per eight-hour shift.

Beyond the amount of water going into an individual wash cycle, what about the water coming out? The water retention amount per load can destroy your laundry’s efficiency in the drying or finishing stages of the process. For every percentage point of moisture in a given material, expect additional minutes to be spent in a dryer or finisher, thus requiring more labor, gas, electricity, etc., per load.

Water retention is affected by the amount of water introduced, the extraction rate of RPMs applying the respective G-force, and the length of extraction time. Due to previously mentioned advances in technology and programming capabilities, most equipment is capable of adjusting the RPMs and the length of extraction time to limit moisture retention to a desired amount for premium linen quality and energy efficiency.

Limit your expenses and help the environment; maximize your efficiency.

COMMERCIAL LAUNDRY: TOM GILDRED, EMERALD TEXTILES, SAN DIEGO, CALIF.

Greater energy efficiency and water conservation can be achieved through planning and design using the new technology available in equipment such as continuous batch washers, presses, and dryers.

tom gildredIn some areas, utilities companies and commissions have special incentive programs designed to encourage businesses to be as energy efficient as possible. In working with your utility company, it is possible to precisely plan for proper equipment and energy use in order to achieve maximum savings.

Employing “reduce and reuse” principles ensures that the highest possible level of resource preservation is achieved throughout an operation. By incorporating the latest technology, equipment, processes and infrastructure, it is possible to save millions of gallons of water annually and tremendous amounts of natural gas and electricity. Some of the ways to achieve tremendous savings include:

  • Utilizing energy-efficient lighting, and motion-sensor lighting where appropriate, throughout the plant and offices to reduce energy use.
  • Going green with invoices, by using e-mail instead of paper to conserve ink, energy and eliminate paper waste.
  • Using environmentally sustainable, lighter fabrics that not only make sense for the environment but also require less drying time.
  • Utilizing gravity-enabled designs in the plant, such as an overhead rail system, that moves laundry through the facility using minimal energy to produce less risk and strain to employees.
  • Installing the latest industrial washers that utilize high-tech water systems with the ability to decrease water usage by more than 75%.
  • Incorporating high-pressure presses to remove the maximum amount of water from clean goods and greatly reduce drying time, resulting in lower natural gas consumption.
  • Employing heat reclamation equipment, which employs energy-transfer principles to raise the incoming water temperature so that a lot less energy is needed for heating.

Through technology and streamlined processes, it is possible to achieve tremendous energy savings, which results in cost savings and reduced environmental impact. That’s good for the industry and good for the environment.

TEXTILES: TOM LANGDON, ENCOMPASS GROUP, MCDONOUGH, GA.

There are a number of relatively new textile products on the market that can help improve a laundry’s energy and water consumption. Technology developments in yarn spinning and finishing chemistry now allow synthetic fibers to have more natural fiber characteristics.

tom langdonFasciated yarn is defined by Webster’s as a form of fiber assembly consisting of a core of parallel discontinuous fibers bound into a compact bundle by surface wrapping minor proportion of the discontinuous fibers around the core to form the yarn. The most common type is MJS, or Murata Jet Spinning, named after the Japanese manufacturer that perfected this technique.

By using this process to spin all polyester or CVS (Chief Value Synthetic) fibers into yarn, products have a more “cotton-like” look and feel. Recent developments in finishing chemistry now can impart wicking and moisture management properties on fabrics once considered nonabsorbent. This market trend started several years ago with sheets and pillowcases, but now has spread into most product groups, including incontinent pads and even thermal blankets.

There are a few challenges that any laundry may have to address when considering incorporating these new products into their system. No. 1 is the difference in cost. Depending on the item, replacing an existing CVC (Chief Value Cotton) item with one that is all-poly or poly rich could be a 20-40% premium in upfront investment over the standard linen price. The second challenge is processing. Because manmade fiber products dry faster and absorb less water, they need to be processed separately to achieve their full benefits. In some cases, this may be more trouble than it is worth.

Although there is an upfront investment, adding these items to a line will more than provide payback over time. By its nature, polyester is stronger than cotton and will last longer. There is less weight loss, which helps protect revenues for those charging by the pound. Studies have shown that these poly-rich items are more resistant to staining, so there is savings to be had by reducing rewash cycles or pre-treating.

This past year was the best time ever to add more poly-rich items to your line or convert completely. The unprecedented rise in cotton prices in 2011 closed the gap, so in some cases switching was a wash (no pun intended), or the premium was slight. If you look at these items from a cost-per-use perspective, they still are a good value.

I’ll offer a few statistics. One company that I work with did some in-house testing on the processing of these new, synthetic-rich items and achieved the following results on several product categories (of course, results may vary from laundry to laundry):

Knit Sheets — Drying time was reduced 25-40% as compared to a cotton-rich item, and water retention was cut in half.

Pads — Drying time was reduced by 50% as compared to a cotton-rich item, and water retention was reduced by 20%.

Clothing Protectors — Drying time was reduced by 60% as compared to a cotton-rich item, and water retention reduced by 40%.

If laundries embrace this new technology, they will experience faster drying times and use less water. They will also have products that last longer. Saving money and time while conserving resources, now that’s a win-win.

HOTEL/MOTEL/RESORT LAUNDRY: JR NORRIS, DELTA UNIFORM AND LINEN, ALBUQUERQUE, N.M.

As energy prices begin to soar, and with today’s current economic uncertainty, now is an excellent time to implement energy benchmarking and waste reduction in your operation.

jr norrisConducting energy audits on a regular basis can help determine the actual condition of your equipment as well as its overall performance. These audits can show where and how energy is being wasted, and can help you identify and prioritize future energy-improvement measures.

Unfortunately, it took some time to get our entire team to recognize the benefits and contribute to reducing wasted resources. In addition to insulating hot water and steam lines and repairing leaky valves, we conducted frequent walk-and-talk meetings with maintenance and laundry managers to identify a starting point.

Since our machines are older, we decided we should determine their energy consumption first. To start the process, we had our local electricity provider complete an audit. It conducted a weeklong audit of our usage and compared peak vs. non-peak times. Through these findings, we learned which equipment was pulling the highest amperage and then made proactive decisions to determine what we could do to conserve.

After the audit was complete, we reviewed all of our older equipment that was wasting the most energy. The most energy-consuming piece of equipment turned out to be a 50-hp air compressor, and, unfortunately, we have two of them in place. In an effort to reduce this waste, we purchased a new 25-hp motor, changed the pulleys and reduced the overall amps being used.

Some may ask why we didn’t purchase a new, energy-efficient compressor. We believe in saving first and purchasing newer equipment after all other options have been exhausted.

For example, we had a 900-pound Ellis washer that had such a hard start-up and used so many amps that it continuously caused problems. We implemented today’s technology and installed a soft-start invert drive. This dramatically reduced our daily amps and allowed room on our circuit breaker to install more equipment on our two different power sources. This method of resolution has proven successful in our operation.

In addition to modifying equipment to conserve energy, we also found that by utilizing our skylights as a natural light source, we were able to reduce the number of hours a day that our overhead lights are on. With the generous amount of sunlight that we have in New Mexico, we tapped into this natural resource. The additional natural light encourages more positive production out of our employees than working under bright fluorescent lighting. To take this a step further, we are installing photocells on our fixtures to automatically reduce lighting usage.

The next energy-saving effort we will focus on is a system for reclaiming water. We have grown significantly over the last few years, and have learned that this system will be a vital contributor for cost savings and water preservation. We are in the process of researching this method to determine our future implementation efforts.

Conserving energy can be as easy as wrapping and insulating lines or identifying and repairing all leaking water and air valves. Enlisting your local energy service provider to provide audits of your current consumption can give you a better understanding of your usage and allow you to easily identify waste. Empowering your team to conserve and promote awareness of energy waste can improve the success of your efforts. Education and implementation is the best way to reduce our industry’s carbon footprint and benefit the environment, but it also can assist in reducing our collective bottom lines.

Check back tomorrow for Part 2!

April 9, 2012

ALEXANDRIA, Va. — Today, the industry accounts for more than 200,000 individuals employed at

ALEXANDRIA, Va. — The Textile Rental Services Association of America (TRSA), representing independent, regional and national laundry operators and associates in the $16 billion reusable textile services industry, celebrates its 100th anniversary this year.

Most Americans benefit at least once a week from the cleanliness and safety provided by the industry—through its laundering and delivery of reusable linens, uniforms, towels, floor mats and other products for the healthcare, hospitality and industrial/manufacturing sectors, TRSA says.

“TRSA members launder reusable textiles and provide other products and services that help businesses project a clean and attractive public image,” says TRSA President & CEO Joseph Ricci, CAE. “Our industry reaches every major business and industrial region and city in the country.”

Textile services companies maximize efficiencies for laundering uniforms, hotel and hospital linen, garments, and restaurant linen by utilizing high-capacity, high-speed laundry equipment to minimize cost and consumption of water, energy and chemistry. Most of these companies are family-owned and -operated and have evolved from providing family laundry service in the late 1800s to serving the growing healthcare sector.

Today, the industry accounts for more than 200,000 individuals employed at 2,000-plus facilities nationwide. TRSA calculates that 1.8 million U.S. business locations are textile services customers generating roughly 15 billion pounds of laundry per year delivered by the third largest fleet of vehicles (behind only FedEx and UPS).

Healthcare and hospitality businesses account for about two-thirds of the laundry volume, with the balance to manufacturing and service industries that use customized work uniforms.

“Our industry has evolved as customer needs have evolved,” notes Ricci. “Before the turn of the century, textile services companies delivered clean, reusable items by bicycle and horse-drawn carriage as a less costly, time-saving alternative. Reusable textile service has long been the greener, more sustainable alternative to disposable products, home and on-premises laundries by reducing waste and conserving water and energy.”

March 1, 2012

ALEXANDRIA, Va. — The Textile Rental Services Association (TRSA) has launched an international initiative to lead the textile services industry to new heights in sustainability and environmental protection with the unveiling of its Clean Green certification program.

The new program recognizes companies that meet TRSA requirements for achieving efficiencies in water and energy conservation and adopting best management practices for reusing, reclaiming and recycling resources.

The certification gives the industry’s business-to-business customers third-party verification that the uniforms, tablecloths, bed sheets, floor mats, towels and other reusable textiles they procure from Clean Green-certified companies are laundered in an environmentally friendly manner, TRSA says.

Textile services companies will pay a per-plant fee to be considered for certification.

“Contracting with a Clean Green laundry is a commitment to sustainability and statement of conscientiousness about natural resources, part of managing a supply chain with maximum environmental protection in mind,” notes Joseph Ricci, TRSA president and CEO.

More business owners and operators are modifying their production technologies, processes and work habits to improve efficiency and conserve supplies. “Clean Green prompts them to consider how their choices of outsourced functions such as laundry affect their total environmental impact,” Ricci observes.

Businesses that opt for work uniform rental service and linen supply from textile services companies—as opposed to assigning staff to wash work clothes at home or using smaller on-premise or commercial laundries for linens—have chosen the superior route for minimizing natural resources depletion, according to TRSA.

Textile services operations with the highest-speed, largest-capacity equipment are most likely to exceed Clean Green standards due to such machinery’s energy and water efficiencies, TRSA says. Because these industrial-scale laundries have hundreds or even thousands of customers, they are large enough to economically deploy the latest technologies for removing pollutants, recovering heat and reusing rinse water, among other resource-saving functions.

Dempsey Uniform & Linen Supply, based in Jessup, Pa., is the first launderer in the world to be certified Clean Green.

For more details about the TRSA program that is open to members and non-members, go here.

February 22, 2012

Textile/Uniform Rental: David Dersheimer, SITEX Corp.

There are certainly differences in what commercial or rental plants may choose or use for equipment and procedures when compared to institution-based laundries and their respective facilities.

Generally, the volume and product mix of a rental or commercial facility tends to fluctuate more than an institutional facility’s does.

Rental facilities tend to make equipment and process decisions based on current mix and volume plus projected growth. They have smaller load quantities in varying item mixes. The soil levels in rental plants also tend to range broadly from light to heavy.

david dersheimerInstitutional laundries have a more consistent volume and less variance in soil classifications. And there is typically less variation in soil levels and volumes in a healthcare, nursing home or hotel laundry.

But I’m not sure you could define differences in laundries based only on these two categories or generalities. You might need to ask a few questions, such as:

  • What is the item mix, and how many different sort classes/soil levels are there?
  • What is the facility’s planned growth? Is there anticipated growth in one segment or area? If so, how will that impact the volume and mix?
  • How would product mix affect equipment decisions?
  • Is the wash operation running batches or smaller, varying loads, or loads of similar volume and sort class? Does the facility need single or convention machines, or would a continuous batch washer be a better choice?
  • If flatwork finishing, is volume or flexibility needed? For large pieces, does the facility need a sheet feeder, table linen feeder, or a machine that can do both? Is an ironer needed to handle napkins and pillowcases?

Differences between any two laundries, whether commercial or institutional, can be quite distinct. One needs to assess current mix, planned growth, and output expectations to determine individual needs.


Consulting Services: Ron Evans, RJ Evans and Associates

There are several procedural differences between industrial rental laundries and ron evansinstitutional laundries. Growth, greater competition, incomparable number of products processed, and profit are the driving and dividing forces.

Since most rental laundries have hundreds if not thousands of customers, their processing practices must be much more flexible and expanded than an institutional laundry that may have a singular or limited common customer base.

Since rental laundries exist in a much more competitive environment, it is essential for the production department’s contribution to the rental company’s bottom line be fully within strict budget forecasts. The trick here is that all production forecasts are predicated on sales forecasts, and the latter can be difficult to project for a coming year.

There is a constant need to search for improved best practices to satisfy the varied demands upon their daily changes in usage, product variation and resource allocation. It becomes essential to leverage all advantages that eliminate or reduce waste while at the same time operate within projected budget requirements. These are all centered on “lean and mean” customer satisfaction.

The production department’s contribution to bottom-line profit in a rental laundry is scrutinized and monitored due to its constantly changing customer base. Rental laundry production management must be much more engaged and “hands on” in addressing all the demands of its varied customers’ needs. Pressures on rental managers are more numerous and dynamic than those on institutional managers. Rental production managers must be good business managers as well as knowing their trade.

Another difference is the role of a production department in a rental industrial laundry. Full-time salespeople use their production department as a sales tool and regularly take potential customers on plant tours. Therefore, the department always has to be in marketable “showplace” condition.

A rental laundry’s service department also uses the production department as a customer-retention tool. Service departments have developed sophisticated programs to elevate a customer’s understanding of the rental laundry’s value in maintaining their fixed costs, convenience, and quality standards. As such, they constantly market environmental advantages in waste treatment, sanitary conditions, safety practices, and inventory control. Processing techniques are used not only for production but to gain and retain customers.

Because of its dedicated freestanding facility, the rental laundry has acquired a “target” on its back for every governmental inspector. Consequently, it must operate under the assumption that it will have city, state, regional and federal government inspectors in its facilities throughout the year. The end result is rental laundries have unsurpassed training and updated performance exercises in safety, waste management, OSHA, and human resource issues out of the realization that they will be audited. This constant pressure creates a professional, self-policing system and a comfort zone for their customers.

Both types of industrial laundries have similar equipment, chemicals and procedures for the items they process in common. Because of the difference in competitive situations, rental laundries must operate at a higher level of customer speed to retain revenue-generating clients.

It has been my experience that most rental production managers could operate an institutional laundry quite easily while most institutional production managers would have to expand their skills to effectively manage a rental industrial laundry.


Equipment Manufacturing: Kim Shady, Laundrylux Corp.

How do you define commercial laundry or institutional laundry? Often, those terms are kim shadyused interchangeably. So let’s remove the descriptive terms and be more absolute. What is the equipment difference between a laundry processing less than 3,000 pounds per day and a laundry processing more than 3,000 pounds per day?

In the simplest form, the equipment differences can be defined by automation. It may reduce labor costs, improve quality, reduce processing time or save energy. As the pounds processed per day increase, there become economies of scale for each of these items.

While improved quality may be a goal for selecting automation, the determining factor is most likely the return on investment (ROI). You can calculate this by projecting labor savings, energy savings and maybe even overhead by square foot vs. the cost of automation.

A small-piece folder is one of the smallest investments for automation. It can process towels, gowns, blankets or fitted sheets. If your laundry is processing 1,000 pounds of these items a day, a small-piece folder could reduce your staffing by one person. An institutional laundry is likely using a staff of two to hand-fold these items. If a basic small-piece folder is $45,000, what might the ROI be?

Commercial laundries likely process a large quantity of flat goods. Automation in this case may include automatic pickers to replace one or two staff members.

Processing linens through an ironer requires the least amount of energy per pound of finished goods. But that doesn’t mean ironing is the lowest-cost method for processing goods. An institutional laundry may use an ironer but lack automation, thus requiring two to four staff members.

Over the last five years, numerous ironers on the market have offered feeding, folding and stacking built into the ironer, allowing a single operator to process 150 or more pounds per hour. Processing 75 pounds per hour is a common goal in laundries without automation. A machine with these features can reduce the staffing required for ironing. The additional investment for the feeder, folder and stacker may be $100,000. What might the ROI be for this automation?

Labor will always be the largest cost of operating a laundry. An institutional laundry can be limited in methods for reducing labor costs, so automation can be a difference maker. It is the difference between the equipment selections in a commercial laundry and an institutional laundry.


Member at Large: Douglas Story, Swisher Hygiene

When I first read this question, I thought, “What in the heck can anyone say about this? douglas storyProcessing fabric is processing fabric, right?” But it is a good question that has forced me to look not so much at the equipment or procedures that are used by the two laundry types but at the philosophies behind the use of that equipment.

As I was contemplating what I would write, I was inspired by one of my favorite “philosophers,” Jeff Foxworthy. Here, offered somewhat tongue-in-cheek, are some differences between a commercial laundry and an institution-based laundry:

  • If the laundry manager is a graduate in hospitality management and is in the job as a learning experience, it might be an institution-based laundry.
  • If a washer’s rated capacity is used as the measure of the pounds of linen being processed, it might be an institution-based laundry.
  • If a washer’s rated capacity is considered an estimate and everyone knows that it can hold another 100 pounds, it might be a commercial laundry.
  • If the laundry manager loads the washer and then walks to the next room to welcome a guest and offer them a cookie, it might be an institution-based laundry.
  • If the laundry manager is proud of his washroom’s 2,000 lbs/hr production but can’t understand how two 100-pound dryers can keep up, it might be a commercial laundry.
  • If the laundry manager, when asked why he has 10 washers and two flatwork ironers stored in the parking lot, answers, “Parts,” it might be a commercial laundry.
  • When employees stay later to produce more laundry, it might be a commercial laundry.
  • When employees stay later to clean the rooms or provide patient care, it might be an institution-based laundry.
  • When the flatwork ironer goes down and the laundry manager prays for its recovery, it might be a commercial laundry.
  • When the laundry manager can give you the cost per piece, labor, utilities, fixed and variable cost itemized, it might be a commercial laundry.
  • When the laundry manager says, “I don’t know all of my utility costs,” it might be an institution-based laundry.

There are philosophical differences between commercial (for-profit) and institutional (not-for-profit or support services) laundries, but it is not, for the most part, in the equipment or processes they use. It is more in how management approaches the business and customer service sides of the operation.

In the past, the primary focus of a commercial laundry was the customers that paid for their service. By contrast, this was/is not always the case for the institutional laundry. But as we look to the future, I believe that we are seeing the philosophies of these two operations beginning to merge.

Institutional laundries are becoming more like their commercial counterparts because of economic pressures and because many of the organizations operating these laundries have realized the impact they have on the bottom line of the institutions they serve.

Commercial and institutional laundries are becoming more customer-focused, so both are looking at better, or more efficient, ways to improve the way they do business for the customers they serve. For both, it is a matter of survival.

Click here for Part 1.

February 21, 2012

Healthcare Laundry: Scott Beaton, Kaiser Permanente Northern California

There are two major differences between institutional and commercial rental laundry plants regarding laundry processing equipment and operational procedures. The overarching difference is that each must serve a different master.

One is customer-based, high-volume, and driven to make a profit, while the other exists to provide a service for a captive audience. Due to these differences, the degree of necessary automation varies substantially.

The other major difference is that commercial/rental plants wash and process linen to meet the needs of both regulatory and customer-based demands. They deliver linen in a manner that guarantees and produces a positive net operating margin. This is driven by the fact that they are in business to make a profit.

scott beatonRental laundries typically spend more on their equipment, training and education of their workforce than an institutional facility. Pounds per operator hour, or PPOH, become the mantra. The old adage “time is money and money is time” comes to mind. These large, high-volume shared-service laundries and commercial plants tend to be highly automated, with batch washers, shuttle conveyors and pass-through dryers greatly reducing manual-labor requirements.

Commercial rental operations realize quickly in this competitive, price-point-driven market that financial investment and reinvestment is key in both manpower and equipment. This must take place to be competitive and sustainable in an ever-changing business climate.

A rental plant usually realizes that it takes a financial investment to achieve an efficient operation and, as a result, spends money to make money. Institutional laundries would benefit greatly if they would also utilize this model and invest in their infrastructure to best serve their internal customers.


Chemicals Supply: Marlene Williams, Anderson Chemical Co.

As a chemical formulator, my comments will focus on procedural differences between institutional and industrial laundries. Institutional and industrial facilities both launder marlene williamslinen, but the purpose and focus of each is in response to different expectations.

Institutional laundries provide a service within organizations. Industrial laundries are typically focused as independent businesses. This results in different orientations, chemical programs and procedures.

Major concerns for commercial laundries include optimization of production orientation. This would include labor and labor cost as a percent of revenue, utilities, water and chemical costs, production cost per machine, and overall profitability.

Formula times and rewash numbers can be well balanced to provide optimum profit. Hot water, high alkali, and bleach can provide lower pounds of rewash, but at the expense of linen integrity.

Major concerns for institutional laundries include: maintaining facility par, quality of results depending on potentially lower water temperatures, machine programmability, correct choice of program, and chemistry.

While most institutional facilities have well-trained staff, problems can arise when machines and chemical supply malfunction if a staff person does not make timely corrections. Because of a lesser focus on cost per piece, spotting and special pretreatments or machine formulas may be utilized. The luxury of time for rework and special formulas can result in higher volumes of good quality work without the expense of fabric damage.


Linen Supply: Stephen Marcq, General Linen Service

I see substantial differences between equipment and procedures in commercial vs. institutional plants. In commercial plants, for example, it is common to see newer, larger, steve marcqmore energy- and water-efficient machinery, i.e. continuous batch washers vs. smaller washer-extractors, six-roll ironers vs. one-roll, and so forth.

It is more common to see things like heat reclamation and water treatment equipment, as well as use of steam vs. thermal oil, electric and so forth on ironers. The reason is likely because the commercial plant can typically gain economies of scale, lower the per-unit production costs and thus generate a sufficient return on investment on the large up-front expense, although available space also has something to do with it.

The biggest procedural difference I see is that many institutional plants, by their nature, do a larger number of small loads, turning product sometimes several times per day, whereas a commercial plant may have one machine dedicated to a specific item operating eight hours or more daily.

The institutional plant often can customize the finishing procedures and requirements to the exact specification required, whereas the commercial plant has to find some middle ground to suit its mix of customers.


Commercial Laundry: Tom Gildred, Emerald Textiles

Differences in equipment and procedures between a commercial laundry plant and an institution-based laundry are substantial and exist for a variety of reasons.

tom gildredThe equipment in a commercial/rental plant is usually larger in scale and capable of processing huge amounts of volume (pounds) per hour. In newer facilities, or those that invest in newer equipment, tremendous energy efficiencies are achieved that result in energy and water savings. This positively impacts the environment and reduces operating costs.

Equipment in an institution-based laundry is smaller in scale and handles wash loads of lesser volume. In-house laundry facilities sometimes occupy revenue-generating space that might otherwise be used for additional operations within the organization.

Processes and procedures in a commercial plant are typically more automated, so less labor is required to process the laundry. This improves efficiency and decreases the risk of strain and injury to employees. Another difference in a commercial facility is rental pool linen. Large rental pools require fewer linen purchases on a regular basis and offer a consistent, flexible supply of product to all customers as needed.

The chemical mix in a commercial plant is also handled differently because of the opportunity to use each pocket in a continuous batch washer for specific purposes with specialized chemicals. This allows the precise timing, titration and temperature required to achieve the highest levels of cleanliness.

Handling larger wash loads also allows for the production team to run the same products through folding or ironing consistently, which improves efficiencies lost when switching the products that are being processed.

Finally, the focus in a commercial laundry operation is generally specialized and, because of its scale, designed to comply with OSHA, Title 22, and state and federal regulations.

In an institution-based laundry facility, processes are typically labor-intensive, and require more employees, because they are less automated and staff may or may not be assigned exclusively to the laundry function. Since the task of laundry is usually just one aspect of operations in the organization, it may be more difficult to be focused on compliance, efficiency and quality control.

In part, some of the reasons for these differences exist because of specialization as well as the scale and volume of each type of laundry facility. There are economies of scale realized when a commercial plant is focused on processing linen for multiple large healthcare or hospitality customers, vs. operating a laundry department in-house to process only the linens needed by that organization.


Uniforms/Workwear Manufacturing: Steve Kallenbach, American Dawn

Typically, the equipment and procedures in processing textiles is about the same—whether in a rental laundry or an OPL (on-premise) hospitality or healthcare steve kallenbachlaundry—but does depend on the volume/poundage of each facility. When it comes to boilers, heaters, reclaimers, sewage treatment, washers, dryers, tunnels, ironers or presses, the equipment manufacturers supply our industry as one. And the chemical companies typically use formulation based on textile/application/poundage vs. market.

While one would think that the processes for these two business channels are equally alike, there are many different practices, based mostly on profitability and/or quality expectations.

The rental channel always has two common goals: growth and profitability. They are sometimes in opposite order, but always present together. This becomes a delicate balance between efficiency and quality. To illustrate, let's look at linen napkins.

A rental laundry typically wants to achieve acceptable market standard quality at the lowest cost. It’s in the business of making profits through textile rental, and therefore measures every microbe of wear life, processing cost, merchandise field recovery, and total merchandise costs (including acquisition) all the way to electricity and building costs.

In comparison, an OPL must maintain the internal (typically single-department customer) quality standard, and is part of a much bigger picture (a small department of a large enterprise). Its building, energy and overhead costs may be charged by estimate or calculation to the whole. Additionally, its quality standards are typically set by one of the other departments that it serves, are not negotiable, and are expected to be maintained, without as much weight given to cost.

The sheer difference in service dynamics and accounting in an OPL drive fairly significant differences in labor management, water/energy/chemical management, textile selection, and inventory management (which typically doesn’t fall under the control of the OPL), all the way to formula times, pressing speeds, and water temperature/steam use.

Additionally, because the perceived quality of OPL customers (key departments) is allowed to be as high as requested, much more finishing (such as pressing vs. tunneling) occurs.

Material handling and delivery also differs between the two types. An OPL typically delivers the goods to another on-premise department (i.e. Guest Services) using carts, rails and perhaps a small vehicle — and goods are many times picked up by the department being serviced. A rental laundry has many more carts (for separation by route/customer) as well as sort railing and numerous route trucks for delivery within a large geographical area.

Numbers will tell a big story here, and both have their place in the textile services markets. Cases can be made in either direction as to what is most efficient and profitable for the enterprise.

Tomorrow: Answers from the textile/uniform rental, consulting services, and equipment manufacturing sectors...

February 14, 2012

ALEXANDRIA, Va. — The textile services industry has reached new heights in natural resources conservation, according to the latest Laundry Environmental Stewardship Program (LaundryESP®) survey released by the Textile Rental Services Association (TRSA).

Responses compiled from 500 U.S. TRSA member facilities indicated that their carbon footprint per pound of laundry is 11% smaller than in 2006, driven by a 14%-per-pound decline in energy use. Water consumption has dropped 6% in that time.

The results emerged on the heels of a study published by a European textile services coalition that concluded the production technology typically used by TRSA members “is the most sustainable way of doing laundry, almost without loss of quality and functionality.”

Such large-scale washing, drying and wrinkle removal is up to three times more sustainable than a domestic laundry process, the European group concluded.

It added that TRSA members’ techniques were also proven up to twice as effective in this respect as on-premise laundries (OPLs).

In terms of carbon footprint (carbon dioxide production), the metric most associated with sustainability, LaundryESP® determined that TRSA member laundries now generate 0.36 pounds of CO2 per pound of laundry washed. That’s a 24% decline since 1997, the first year of data tracking.

This prevents emission of 1.49 billion pounds of CO2 per year, which is the equivalent of taking 135,000 typical cars off the road. It would be necessary to plant roughly 30 million trees to achieve a similar reduction.

“LaundryESP® is a testimonial to TRSA members’ commitment to improving their efficiency, which enhances the environment and the economy,” says TRSA President Joseph Ricci. “Sustainability in commerce is not just about expending fewer resources, it means achieving those gains year after year because it’s profitable to do so.”

Businesses that patronize TRSA member facilities deserve much of the credit for the textile services industry’s greater efficiencies, according to Ricci.

“They understand that sending their uniforms, linens, floor mats, towels and other textile products to TRSA members is the most economical way to clean these,” he says. “LaundryESP® proves to our members’ customers that their patronage of TRSA companies is ‘greening’ their own businesses more than ever and enabling our members to continue to be vital corporate citizens in cities and towns across the nation.”

TRSA has prioritized promoting member companies’ services to facilities now using OPLs as well as businesses that could substitute durable, reusable cloth products for the non-launderable or paper equivalents they now buy.

The new research provides up-to-date confirmation that professional uniform service is a pro-environment choice that’s becoming more sustainable, Ricci notes.

The LaundryESP® findings indicate how TRSA members’ resource requirements have dwindled:

  • 2.55 gallons of water per laundered pound, down 33% since 1997, a 9.9-billion-gallon annual differential, or enough to serve the residential purposes of 270,000 people in a year.
  • 2,260 Btu of energy, down 27%, due to declines of 26% in natural gas, 9% in electricity, 81% in propane, 75% in fuel oils, and 30% in all hydrocarbon (production) fuels.

These combined reductions save energy at the rate of 11 trillion Btu per year, or enough to power 116,000 typical U.S. households.

Recent data comparing the sustainability of large-scale TRSA member laundering techniques to domestic and OPL processes were generated by TKT, the research arm of the Dutch national associations for textile services (FTN) and dry cleaning (Netex).

CINET, a council of mostly European national associations, published these studies.

February 9, 2012

HYANNIS, Mass. — Cape Cod Commercial Linen Service (CCCLS) has announced that it will be acquiring another local property, with plans to create a state-of-the-art commercial laundry facility that will open in April.

The Hyannis-based commercial laundry company that has been servicing Cape Cod hotels, resorts, restaurants and other commercial businesses for more than 25 years will be closing its two current facilities and merging them into the nearly 30,000-square-foot building formerly occupied by a wholesale plumbing supply company.

The Cape Cod Commission approved the project in early January.

A key addition to the new facility is a Milnor tunnel system that will reduce the laundry’s energy and water consumption by nearly 50%, the company says. This will make CCCLS a certified “green” laundry under the Laundry Environmental Stewardship Program (LaundryESP), which prides itself on reducing the consumption of energy and by-waste production.

Also added will be a Chicago® Powerhouse ironer.

Closure of CCCLS’ two locations will be gradual, enabling the company to provide uninterrupted customer service.

A comprehensive development plan has been established. CCCLS is encouraging its customers to contact the business for complete details.

January 25, 2012

Equipment Manufacturing: Kim Shady, Laundrylux Corp.

Since graduating a long time ago from the University of Wisconsin-Stout with a bachelor’s degree in hotel and restaurant management, I have been involved in the hospitality industry in some form. I managed private country clubs for three years, owned a restaurant and banquet facility for five years, and have managed professional laundry sales organizations for the past 24 years.

Laundrylux, founded in 1955 by Bernard Milch as Wascomat of America, has been a leader in North America laundry equipment sales. In the past three years, with the introduction of the Electrolux brand in North America, the company changed its name to better match its future. Now, we offer two world-class brands—Wascomat and Electrolux—and both bring something unique and valuable to the table.

kim shadyOur core business is providing laundry solutions for lodging and long-term care facilities, but we are also strong in the fabricare and athletic industries. The challenges we face include helping our clients understand how to operate an on-premise laundry professionally and profitably.

The majority of our clients are focused on their guests or customers, and laundry operations tend to attract little focus. Lack of expertise in the laundry operation keeps them from understanding how to reduce costs and operate at their highest efficiency. There is a lack of understanding that all washers and dryers are not built the same. Selecting the proper laundry equipment can significantly reduce labor and energy costs. There can also be great savings in linen replacement with properly featured washers and dryers.

Our most impressive accomplishment for 2011 was assisting a nursing home group with 30-plus facilities in reducing its energy and labor costs. We brought an integrated system in which all pieces of laundry equipment communicate to a central computer. The nursing home group has taken control of its laundry operations through machine controls that monitor every facet of laundry costs. It outfitted most of its laundries with state-of-the-art equipment to monitor every location via the Internet. The information allows the group to compare facilities and set operational baselines. They can easily identify problems within days and define corrective actions to reduce energy or labor waste.

I look forward to sharing my industry experience and further building my knowledge from this panel.

Member at Large: Douglas Story, Swisher Hygiene

Most people call me Doug. I started as a researcher responsible for creating something new from the by-products of the papermaking industry. That research yielded various types of surfactants (detergents) and coupling agents that are now widely used in the laundry industry. That research effort, and leaving South Carolina to live with my bride in North Carolina, is the core of how I moved from research and development to the laundry industry.

douglas storyI’m a biology/chemistry graduate of Western Carolina University in Cullowhee, N.C., with an MBA from Loyola University of Chicago. For more than 30 years (25 in the laundry industry), I have worked in a career that has crossed many boundaries within today’s laundry business organizational structure.

From research chemist to global marketing and portfolio management, I have gathered a diversity of experience that has allowed me to develop a unique 4-D view of how organizations and their employees must work to accomplish the strategies and objectives of a viable laundry operation and business.

From personnel to operational needs, I have had the opportunity to work with and learn from the best our industry has to offer. I hope that I can pass along some of those “learnings” in this publication.

I am vice president of innovation for Swisher Hygiene, an international service organization that provides full-service programs for a wide range of cleaning and cleaning service operations. From the special expertise of servicing laundry needs or operation to the expertise required to handle solid-waste programs, Swisher Hygiene is a single source supplier.

My team and I are continually looking to the challenge of providing new technologies and services. We not only want to make everyone’s life easier but also aid our customers in reducing costs and enhancing the sustainable future of their operation and business.

Swisher Hygiene has been on the leading edge of driving a wide range of programs and services that will take the day-to-day burden of many operational procedures off the collective backs of management so it can focus on customer service and business growth.

Our challenges are also our accomplishments: we use innovation models to create new solutions to old and new problems for our customers. We are also looking beyond “what we’ve done for you today” to the next generation of ideas and innovative solutions.

Chemicals Supply: Marlene Williams, Anderson Chemical Co.

I am the lab/research and development manager for Anderson Chemical Co., a family-owned business in Litchfield, Minn. My background is in product development and support for laundry, kitchen and housekeeping for the institutional and industrial markets as well as sanitation technology and water management. I manage our R&D laboratory and have responsibility for quality control and our technical service network.

marlene williamsI’ve been the lab/R&D manager for 22 years and am part of a group of specialists with similar longevity who provide services for formulating and textile evaluation. We have developed laundry chemistry, most recently green products, in partnership with the EPA’s Design for the Environment Safer Product Labeling Program. We service institutional and industrial laundries through distributors across the country.

Our daily operation is variable, balanced between product development, quality, and support for chemical specialists in the marketplace. We provide machine and chemical program information, and laboratory troubleshooting support for our accounts. In addition to a well-equipped laboratory, we have established a network of industry specialists to cover the gamut of laundry challenges.

Challenges for the future include green chemistry product development for both chemistry and performance. Increased awareness and regulation requiring green formulations are with us now and will continue to expand in the coming year. Raw-material availability and cost will continue to be challenges as global markets compete for limited and specialized materials. Effective cleaning and sanitizing at lower temperatures and against a larger base of pathogens will require an expanded focus in 2012.

Our company has just celebrated its centennial. During those 100 years, we expanded our offerings from local to national/international. Our fourth-generation leaders are dedicated to moving the company forward in response to new and developing industry needs. I am excited to be a part of this year’s panel and look forward to the opportunity to learn and share with others in the industry!

Click here for Part 1.
Click here for Part 2.
Click here for Part 3.

January 12, 2012

CHICAGO — For January’s AmericanLaundryNews.com Wire survey, respondents had the opportunity to look back at 2011 plus examine their priorities for 2012.

Increasing productivity is the top laundry priority for 36.4% of respondents, while equal shares of 27.3% are intent on building on quality staff or marketing their service to attract more business.

The remainder—also 27.3%—has “other” top priorities, including planning and building a new laundry, and improving linen quality.

None of the respondents see adding or replacing equipment, creating greater energy savings, or improving distribution or route management as being their top priority.

Respondents are confident they will accomplish their chief task. Roughly 36% say they will, without a doubt, and the remaining 63.6% say there is a good chance.

Approximately 27% accomplished all of their 2011 goals, and 54.5% accomplished some of them. The remaining 18.2% didn’t set goals for last year.

Respondents had the opportunity to share the “best” and “worst” things that happened to their operations in 2011.

Some of the “best”:

  • “Set up soap dispensing systems for satellite washer on hospital units, saving (thousands of) dollars compared to individual boxes of soap.”
  • “(We were) 3,600 room nights over last year.”
  • “We added (more) dryers, allowing equipment to keep up with production workers.”

And some of the “worst”:

  • “Half of staff retired.”
  • “Several employee accidents.”
  • “Unexpected cost increases.”
  • “Bought the wrong lift gate on our delivery truck.”

While the Wire survey presents a snapshot of readers’ viewpoints at a particular moment, it should not be considered scientific.

Subscribers to Wire e-mails—distributed twice weekly—are invited to take a brief industry survey anonymously online each month. All managers and administrators of institutional/OPL, cooperative, commercial and industrial laundries are encouraged to participate, as a greater number of responses will help to better define operator opinions and industry trends.

To sign up for the Wire, click the “Subscriptions” button at the top right-hand corner of this page and follow the instructions.

January 3, 2012

CHICAGO — Flatwork ironing systems have become the workhorse for healthcare and hospitality laundries around the world. When soliciting a new system, the following represents the basic requirements to keep in mind:

1. What space—height, width, length, etc.—do you have to accommodate a flatwork ironing system?

Such a system could feed goods to employees, plus include a feeder, the ironer, a folder/cross-folder for sheets, possibly a drape stack system for small pieces, a stacker for large pieces (sheets), and possibly a transverse conveyor that takes stacked goods from the stacker and places them on another conveyor (this device historically named The Gilmore could be the topic of a future column).

2. What are your existing energy components, and do you plan to use them?

What is your steam pressure at the ironer? Usually, 120 psi is the minimum expected. What about the steam temperature at the ironer? What are your electrical requirements, and what is your air pressure situation? Your specifications need to address all of these issues. Have you considered using other means for heating the ironer, such as thermal oil? If so, then you need to explore the cost benefits, space savings and production benefits these systems can offer.

3. What are the actual sizes and fabric mixes and weights of the items that you are processing?

This, along with the performance expectations you require of each, is one of the most important requirements. Don’t just say you want to process sheets and pillowcases; be explicit about their makeup. Do you wish to feed, fold and stack fitted sheets? When laundering, will the items be preconditioned in some fashion? If so, what amount of moisture will be removed, and will the goods come directly to the flatwork feeding area from washing and extraction?

4. Examine the state-of-the-art system controls.

These not only monitor production, steam and energy usage, but also can monitor all facets of the system operation (maintenance needs, etc.).

5. Examine new methods of exhausting and recovering heat from the ironer, as well as cleaning techniques that will permit the system to last for many years.

6. When you compute production needs, explore the various benefits of feeding.

How many FTEs (or full-time-equivalent workers) do you plan to use to meet your performance expectations? For example, could your feeding systems take two, three or four FTE to achieve the same production? Examine the ergonomic conditions that will face your employees during the act of feeding.

Finally, take a common-sense look at the feeding picture. Do sheets come in contact with the floor? Could an employee trip when feeding a sheet or any other item? If so, what other requirements can you insert in your specification to eliminate such possibilities?

While there is no scientific evidence available, the general concept of a sheet dragging on the floor before being fed into an ironer just doesn’t look good, and there have been situations in which OSHA and JCAHO have cited facilities for such conditions. Suppliers can provide remedies to eliminate this.

Once you have entertained each of these points, your specification should look like this (assuming you are purchasing one ironing system that will be used only for sheets):

1 flatwork ironing system that includes a system that feeds goods to the flatwork feeders (optional) consisting of _____ FTE; these FTEs will be able to feed 1,000 sheets per hour or 500 each. The system will be able to dry textiles 100% dry (with some small deviation) and to fold, cross-fold and stack these items in true dimension, 20 each, and convey these items to the linen accumulator.

After you conclude the FTE requirement, answer items 1-6 and address your specific expectations as they apply. Then add these provisions:

  • Use manufacturers’ representatives for installation.
  • Insist on a designated warranty.
  • Determine installation provisions and times available. Closely examine the need to roll away certain items for maintenance, i.e. feeders, stackers and folders. If required, have the manufacturer supply a method of achievement.
  • Require that you have on-call emergency service available from trained representatives within a specific time, i.e. no longer than 48 hours.
  • Make sure the company you are working with has training programs for operators and maintenance personnel.
  • Develop an inspection program.
  • Establish a payment program, such as paying 90% on delivery and the remainder once the system purchased is tested and meets your expectations.
  • Check past performance on all systems you plan to purchase.
December 28, 2011

“What would you say are the most common errors in laundry processing that lead to higher-than-necessary energy, fuel or water costs?” Answeres from the commercial laundry and equipment manufacturing sectors.

“What would you say are the most common errors in laundry processing that lead to higher-than-necessary energy, fuel or water costs?”

Commercial Laundry: Rick Rone, Laundry Plus, Sarasota, Fla.

Utilities in general are usually the second-largest item on any laundry’s budget, so any and all energy and utility costs should be scrutinized carefully and thoroughly. The single biggest error we make is taking the proper operation of our plants for granted!

rick roneOne of the largest expenses for laundries is natural gas. Whether it is used for firing hot-water heaters, steam boilers, thermal fluid ironers or dryers, natural gas has been deregulated and can be purchased from suppliers other than your local pipeline. Once you are confident that you are purchasing at the best price, you can concentrate on the day-to-day efficient operation of your plant.

If your dryers are set by time and temperature, is everything working properly? Have you been maintaining your thermostats and sensors? If a load is not completely dry, is your staff leaving the load in for a complete extra cycle?

Is your staff cleaning the lint filters as often as necessary? When was the last time you had all your gas burners checked with a combustion analyzer and recalibrated?

Check with your washroom chemical supplier to see if it has any new products that might let you wash at a lower temperature, thus saving money.

When was the last time you confirmed that your steam traps were working correctly? This item alone can be a significant resource saver.

When you process sheets through your ironer, how close together are they? If they are not almost leading edge to trailing edge, then you are probably running your iron faster than you need to, and therefore at a higher temperature than necessary. This wastes gas and causes additional wear and tear on your equipment.

Not everyone needs nor can afford an efficient tunnel washing system. If your plant is using conventional washers, are all drains sealing correctly? A leaking drain will cost the operator in both time and utility cost.

Are all level controls set and working properly? Quite often, the greater mechanical action available in an open-pocket washer will let you set your water levels to a lower point.

Have you ever watched your drain during high-speed final extract? If your washer is programmed for more time than necessary, you are not being as frugal as you could be. If you see the water cease coming out of the drain in five minutes, there is no reason to continue the extract cycle.

One potentially huge savings may be derived from reducing sewage or water disposal fees that are usually at least three to four times the cost of water acquisition. When towels leave the washroom, they are customarily at about 40% or more in moisture content. Your utility company should not be charging disposal fees on that water because it will be evaporated in your dryer. There is precedent, and you should have no problem requiring your utility supplier to modify the sewage charges.

Labor is the largest line item on almost everyone’s budget, and we all deal with labor issues daily. Utility costs traditionally rank second. Take the time to review your plant’s operation. Apply common sense and you will find many additional cost-saving avenues that are available to you.

Equipment Manufacturing: Chuck Anderson, Ellis Corp. San Diego, Calif.

There are many areas in the laundering process that need to be monitored. Some common errors I see in processing that lead to higher-than-necessary energy, fuel and water costs are:

chuck anderson• Pre-sort — ­ I don’t think there is enough emphasis placed on the importance of a good pre-sort department. Stains, rips or tears can be identified in pre-sort before the article is processed, saving energy, water, chemicals and labor. We routinely see textiles make it all the way through the laundering process, and it is the room attendant who rejects the article.

• Washing — Make sure that your operators are utilizing the proper formula for each classification of textile being processed.

On many occasions I have seen textiles processed on the wrong formula, or different classifications of textiles sharing a formula because nobody took the time to build a classification-specific formula. Processing this way leads to longer-than-necessary formula times or shortened formulas that lead to rewash, both of which waste energy and reduce the linen’s useful life.

Check washers for door-seal leaks, steam leaks, leaking drains, etc. These all lead to increases in energy and water usage.

I cannot emphasize enough the importance of using a scale in your laundry. Many times, I see the scale has been removed from the laundry, or it is piled with other items from the laundry for use as a storage area. Also, I hear that the operator has been loading the machine for so many years that he/she knows exactly how much to load by look and feel—yeah, right. Under-loading and overloading washers lead to higher processing costs, machinery wear and tear, and increased rewash.

• Drying — Review your dryer times. Most linen is over-dried by several minutes, wasting valuable energy. I would choose a benchmark of, say, 25 minutes and test each classification and document your findings. You can also weigh the textiles before and after drying to get an idea of the pre-dry and post-dry moisture content. I have many customers who utilize summer and winter drying formulas to maximize efficiency.

Make sure that dryer lint collectors are being blown down and cleaned frequently, and that there is adequate make-up air to the dryer burner.

Flatwork — I routinely see operators pulling pieces off the folder due to wrinkles and mis-folds. Make sure your padding is in good order (note: old sheets do not replace padding) and the folder is properly tuned. Reprocessing items run through the flatwork system is one of the biggest wastes of energy and time that I see.

• Clean-Linen Storage — Once linen is processed, make certain that it is immediately wrapped, covered or stored in a contamination-free environment. Too many times, I have seen linen that had to be reprocessed because it was exposed to a nightly blow-down by engineering.

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December 27, 2011

“What would you say are the most common errors in laundry processing that lead to higher-than-necessary energy, fuel or water costs?” Answers from the chemicals supply and long-term-care laundry sectors.

“What would you say are the most common errors in laundry processing that lead to higher-than-necessary energy, fuel or water costs?”

Chemicals Supply: Carrie Armstrong, Ecolab Eagan, Minn.

Optimizing the laundry processes and following the recommendations will help with the reduction of higher-than-necessary utility costs. The following are common errors in laundries leading to additional costs; these are in the order of processing, not necessarily in order of magnitude.

carrie armstrong• Incorrect Sorting, or No Sorting, of Soiled Linen by Soil Content, Soil Level and Linen Type — Not sorting will result in all loads washed in heavier formulas than necessary, which generally requires higher temperatures and more water exchanges and leads to reduced linen life. If heavy-soil contents are washed on a regular soil formula, rewash/stain percentage will increase. This results in additional rewash/stain loads processed, some of which would not be necessary if properly sorted. Reclaim formulas generally feature higher temperature and extended wash times, resulting in added utility costs.

• Not Loading to Optimal Capacity — Under-loading and overloading results in additional washes. Under-loading does not utilize the capacity of the machine, thus wasting utilities. Overloading results in additional rewash due to inadequate soil removal (which can also be the result of under-loading).

• Incorrect Wash-Formula Selection — Wash formulas are developed for the soil types, soil levels and fabrics for optimal soil removal. Each is specific in time, temperatures, water and chemicals for each classification. Not selecting the correct wash formula is similar to incorrect soil sorting.

Selecting a heavy-soil formula for a light-soil classification results in increased utilities, as these formulas generally include higher temperatures, additional water exchanges and extended wash times. Selecting a light-soil formula for heavy soil will result in added rewash.

• Wash-Formula Structures — The formula structure and programming of the wash machines are critical for cost control and require optimization. Times, temperatures and water exchanges may be reduced given the textile types and soil levels being processed. An extensive review of wash formulas may result in changes in flushes, rinses, time or temperature. Additionally, ensuring that all machines are programmed identically will result in more consistent results.

• Incorrect Extract Times — Too-short extract time results in the textile being too wet, thus requiring extended dry times. Extract times that are too long use energy unnecessarily.

• Incorrect Dryer Formulas and Loading — As with incorrect washer loading and formula selection resulting in added utility costs, this same concept carries over to the use of the dryers. Overloading will result in extending the dry times, adding to energy costs, plus it shortens linen life.

• Rewash and Stain Reclamation — Not having an established rewash and stain reclaim program results in increase of utilities. Rewash encompasses textiles that have fallen on the floor, mis-feeds through folder/ironer, are still dirty, etc. Stain reclamation is the category for which the wash formula has not been adequate to remove the stain. A reclaim formula generally requires higher temperatures and extended times.

• Postponed Equipment Maintenance — Leaking drains, water valves, steam valves, etc. result in added utility costs.

• Chemical Program — New technologies and laundry product programs are available that can offer customized solutions to reduce water and energy costs. Lower-temperature washing, sanitizing and disinfecting products can shorten processing times.

At each point of the laundry process, errors occur that can increase utilities cost. Continued monitoring and training of personnel will help keep these in control. In addition, your chemical supply representative can consult on ways to help with laundry efficiency.

Long-Term-Care Laundry: Gary Clifford, Pines of Sarasota, Sarasota, Fla.

From my experience, the single most wasteful error is the improper loading of washers and dryers. If you run your machines under-loaded, you will waste not only energy, fuel and water but also chemicals and time.

gary cliffordIt doesn’t take any more time or effort to load at the proper levels if you just do it! I realize that everyone wants to be busy, or at least look busy at all times. However, it is clearly beneficial to accumulate and process the correct size loads. The time spent waiting can then be appropriated to wherever you need it.

As an example, the first time I did a late-hour check on laundry at my first OPL in healthcare, the night washer was not sorting everything, just throwing whatever was in the bags in the washers and washing them on the setting for heavily soiled linen. He figured he could eliminate a step that way and save himself a lot of work.

Maybe he did save time and effort, but what a terrible waste of chemicals and utilities. After the proper sorting and loading procedures were reviewed with him, along with the reasoning behind them, it was never a problem again and our chemical expense dropped noticeably.

For those of you working at long-term healthcare facilities, make sure you have adequate washes for heavily soiled linens. A separate setting for this is essential in eliminating rewashes and quality-control problems. Even if you have to hold heavily soiled linen in the sorting cart for a while to get a full load, you can certainly save a lot by doing so.

You will also find it helpful to schedule a recovery load for trying to save badly stained linens prior to taking them out of circulation. Even if you only save half a load, it is linen you may normally would have thrown out.

It is also important not to overload the washers or you will waste your chemicals and utilities on rewashing. It is a bit of a balancing act, but one that can be easily accomplished with education, cooperation and teamwork.

Be sure that you do not ignore proper loading and temperature settings on your dryers. Over-loaded and under-loaded dryers waste a lot of energy and fuel and can also lead to lost time and excessive wear of your linens. And be sure your temperature settings are correct for the loads you do. Too much heat is as bad as too little heat for your linens and is extremely wasteful. Today’s dryers feature multiple settings, so be sure to use them correctly.

Involve your representatives from your laundry chemical, linen and equipment companies to help you fine-tune everything to get the best, most efficient results for your investment. They will be glad to help with this important task. With their help and your attention to the details, you can be sure you are not wasting energy, fuel or water.

Tomorrow: Answers from the commercial laundry and equipment manufacturing sectors.
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December 21, 2011

“What would you say are the most common errors in laundry processing that lead to higher-than-necessary energy, fuel or water costs?” Answers from the textile/uniform rental and uniforms sectors.

“What would you say are the most common errors in laundry processing that lead to higher-than-necessary energy, fuel or water costs?”

Textile/Uniform Rental: John Shoemaker General Linen & Uniform Service, Detroit, Mich.

These are costs that are certainly rising and becoming a growing expense for laundries. Bringing in experts to make suggestions is prudent. This can be done at no cost more often than not, and you might unearth wonderful savings that you did not consider.

john shoemakerSomething else that may be of value is looking at modern equipment. Water usage is greatly reduced through modern techniques vs. older, traditional equipment.

Meeting and talking to peers is wise. A sharp operator can learn from others and not have to reinvent the wheel. These peers may have come up with an excellent idea that is applicable to your application, as well as stimulate thought-provoking discussions about water, fuel and other energy usage.

Lastly, good maintenance prevails. Are all heat pipes insulated? Are any valves leaking? The basics pay off.

And the old adage of “that which is emphasized is what gets emphasized” is of importance. If you, as a leader, are talking up the containment of these costs, your key people will understand that they are not merely words but a message of extreme importance.

Uniforms: Barb Herman, SanMar Corp, Issaquah, Wash.

In other words, you’re asking about the things that on-premise, commercial or industrial laundry workers could be doing that use more energy, natural gas or water than is needed.

barb hermannOn one hand, our industry considers textile processing and finishing to be a “science.” As a science, a process could be established and followed, and a sustainable, efficient and consistent result expected and obtained … with every laundering. On the other hand, however, textile processing and finishing has so many variables that science becomes difficult to apply. It’s more of a delicate juggling of product, process, equipment, chemistry, standards, people and even weather.

While operations can set process and standards for efficient and consistent outcomes, it is difficult to keep the balance in place all of the time. Washing textiles involves 10 key factors, any of which can throw off the balance of cleanliness, wear life, electrical energy use, water use, gas use, finished appearance and, finally, cost!

Let’s examine each of them individually:

  • Soil Type — Wash loads are typically sorted by regular level or high-level soil, and by food oils vs. petroleum. Formulas for each are different. If an operator either mixes these sorts or uses the wrong formula, the outcome is non-cleanliness, staining and/or odor. The result is customer dissatisfaction and, many times, rewash. The idea that you would wash/process a textile twice for just one service is a complete overuse of energy, gas and water.
  • Textile Color — Most folks know that you shouldn’t wash blacks and whites and colors together, but textiles vary with mixed designs, so sorting for color is more important than in the past. If an operation washes a textile that might redeposit color from a dark to light portion of that textile or even the entire load, the outcome could result in stain- recovery rewash (or even textile replacement).
  • Textile Fabric Content — Formulas are written differently depending on fabric or composition (such as 100% cotton, cotton/poly blends, 100% poly, microfiber, rubber, etc.). If product is mixed or if formulation is misapplied, the outcome can be poor textile wear, unsatisfactory cleanliness, staining, color redeposition, lint redeposition, pilling and more. One of the results is rewash. Duplicated effort wastes resources, time and money.
  • Mechanical Action (Load Percentage Factor) — Some types of product, such as towels, allow 100% or more of machine capacity for the load. Others, such as uniform shirts, have proven best results at 70%. If a machine is under-loaded, the result will typically be textile wear. If a machine is overloaded, the result will typically be poor cleaning. This results in rewash.
  • Water Level — If the formula for a specific textile type calls for a low level and the machine is either programmed incorrectly or is incorrectly putting in high level at that step, the result is diluted chemical mix. If the load step is calling for high level on a flush step, and the machine can only deliver low level (due to misprogramming, malfunction, or water supply), the outcome can result in poor cleanliness, redeposition and even fiber loss. Any of these issues typically result in rewash but also textile replacement.
  • Water Temperature — Water delivery to the wash aisle can vary, depending on equipment, capacity, weather and timing. If a formula calls for 160 F, and your water delivery is over capacity or the steam-up is slow, a ma-chine will simply “vamp” while it waits … wasting valuable electrical energy. If your water heating (whether boiler, direct-fire water heater or combination) is too small to keep up with your flow capacity, the wash floor will simply spin while waiting for water to either arrive or to reach temperature.
  • Water Quality/Softness — If you are lucky enough to get your city water “soft,” this may not have effect. But most plants have to soften their water. Hard water can cause all sorts of issues, from tinting to ineffective cleaning, bleaching and odor. This, of course, results in rewash. On the other hand, water treated too soft simply wastes electrical energy in the process.
  • Processing Time — This is one of the most mis-measured areas of our business. If your machines’ timers malfunction, if they are waiting for water due to capacity, if it takes longer than normal to steam up, or if your valves or drains are open or leaking, then the step times are affected, causing major electrical energy and water misuse. Additionally, if your formula step times are written to be most cost-effective (short), the textiles will not be clean, again causing rewash.
  • Chemistry — Our industry focuses so much on cost that we sometimes compromise the chemistry. In some cases, cheaper chemicals may get you lower cost for that load, but if you have to rewash a good percentage or if you have greater customer dissatisfaction, your costs are actually higher. Improper water level, water temperature and mechanical action can also contribute to bad chemistry, with the same result.
  • Weather — Many plant/production managers (especially those who have relocated to different climates) don’t realize that climate and humidity change can cause varying quality levels. This is particularly true on the dryer or finish floor, where gas is the driver. If the wash load isn’t extracted enough (because the weather got colder) and then hits the dryer floor with too much water in the textiles, your dryer operators may increase dryer time (gas usage) to compensate.

    Additionally, there are key areas of a production plant where energy, gas and water are potentially being wasted.
  • Dryers — Many textiles simply need to be conditioned before pressing. If over-dried, they will not press to an appropriate finish. This not only wastes gas on the dryer floor, but can also cause rewash, wasting the entire cycle of energy, gas and water. In some other cases, dryer malfunction due to poor maintenance can cause overheating or even basket flame impingement. This is one of most costly areas of wasted gas.
  • Steam Tunnel — Several of these machines are designed to take garments directly from the washer-extractor. Oftentimes, the tunnel speed and temperature are tweaked to compensate for moisture that could have been eliminated earlier in the process. When the temperature is too high, the textile, decoration/emblem and identification label can be damaged. Also, the tunnel may be underutilized if the dryer floor completely dries the product.
  • Ironer — Proper use of this finishing equipment is a cross between engineering, speed, temperature, maintenance, textile conditioning, quality expectations, people and weather. Any of these variables can save or waste energy or gas, increase or decrease quality, and directly impact labor costs.
  • Shirt Press — Whether executive or production presses, these units can deliver a much higher finish than a tunnel, but cost more in labor and resources to operate. If the unit is at temperature but running at a lower- than-standard rate, the result can be costly in steam (gas use) and labor. Additionally, overheated presses can cause costly emblem and identification tape issues and eventual replacement.
  • Boiler/Water Heater — Many boilers and water heaters in our industry are old. While they still operate well in terms of output, they may not have the energy or gas efficiency of new technology. Equipment companies can audit your equipment and offer you a comparison of current vs. future energy use.
  • Routing — As our industry has grown, and especially with consolidation, efficient routing has not been well maintained. Additionally, some market sectors require customer accommodations in the form of numerous runbacks. The assigned route typically handles these runbacks instead of the truck that may already be in that area on that day, causing fuel waste that many times goes unchecked.

On the positive side, there are alternative-fuel and electric vehicles available that offer efficient transport options, if the operator has the capital to invest.

Tuesday: Answers from the chemicals supply and long-term-care laundry sectors.
Click here for Part 1.

December 20, 2011

“What would you say are the most common errors in laundry processing that lead to higher-than-necessary energy, fuel or water costs?” Answers from the consulting services and equipment/supplies distribution sectors.

“What would you say are the most common errors in laundry processing that lead to higher-than-necessary energy, fuel or water costs?”

Consulting Services: David Chadsey, Laundry-Consulting.com, Winter Haven, Fla.

There is a wonderful buffet restaurant in our town called Fred’s. It offers Southern-style cooking with ribs, ham, chicken and fish plus all the greens and vegetables known to Dixie. Fred has a policy—probably borrowed from his grandmother—that he calls “Waste Not, Want Not.” If upon ordering, you agree to eat everything that you take from the buffet, the restaurant gives you $2 off the price of the meal.

david chadseyFred has figured out that if he uses all of his resources to meet the needs of his clients, his business can operate at lower costs and make him more money at the end of the day. Waste in the laundry industry is not a half plate of fired okra gone to scrap, but Btu out the stacks and water down the drain.

Are you utilizing all the water and energy consumed in your plant? Following are a couple of the most common offenders. In addition to checking these sources of potential waste, tracking and benchmarking your total therms and gallons used per pound of linen processed with other similar operations is time well spent.

Steam Boiler

Many plants utilize steam for multiple energy requirements. Heating wash water, the ironer and the garment finisher are the most common needs. Once the boiler comes up to pressure, the more you are able to maximize the throughput of those ma-chines, the more efficient the plant will be.

I have seen laundries running multiple shifts be down as long as two hours between production periods. All that time, energy is wasted as the boilers continue to run and maintain temperature in the equipment served.

Poorly managed production efficiency of flatwork systems is also a source of boiler waste. Running two lanes of pillowcases on a 136-inch finishing line nearly doubles the energy cost of the task. The goal should be to maximize coverage of the rolls during every process. Covering the rolls width-wise and minimizing gaps between goods provides the most efficient use of the ironer.

Boiler stack economizer systems are another component of boiler efficiency. These economizers capture the Btu that would otherwise be discharged from the boiler exhaust stack. The systems enable most operators to recoup their investment in less than two years.

Water Temperatures and Wash Formulas

I was trained in the old school of hot-water wash aisles and rinse till it clears. Times have changed. Most major chemical suppliers offer a variety of products that work well in temperature ranges of 130-140 F. If you are still washing in 160-plus F water and are not bound by regulation to do so, you may want to have a discussion with your chemical supplier.

If 160 F water is a requirement for you, simple heat-transfer technology can recover a significant amount of energy before the water is discharged to your municipality. In our age of “green initiatives,” there are a host of options available to recover Btu from wastewater.

How many rinses do you really need in a conventional washer-extractor for light- and medium-soil goods? What are the most efficient water level settings for your specific equipment? Elimi-nating one 12-inch rinse in a 450-pound open pocket will save about 130 gallons of water per cycle. At 10 loads per day, with a rate of $10 per 1,000 gallons for water and sewer, eliminating one rinse reduces water costs nearly $5,000 per year in that one machine alone.

Use it if you need it, but don’t just leave it on your plate.

Equipment/Supplies Distribution: Russ Arbuckle, Wholesale Commercial Laundry Equipment SE, Southside, Ala.

With the ever-higher costs of energy, water, and wastewater disposal, laundry managers need to examine ways to reduce these costs. Operational practices that are wasteful can be a significant piece of the puzzle that managers need to investigate.

russ arbuckleOne of the most common ways that laundries may be wasting energy is over-drying.

Older drying tumblers typically do not have auto-dry or moisture-sensing features, and the operators most likely use the same temperature and time settings regardless of laundry type.

Obviously, terry towels will need longer dry times than sheets, pillowcases, etc.

If the drying tumblers do not have these auto features, managers should be examining the dry times currently used by their laundry workers.

Spending some time studying the dry times being used for different wash loads and then running some test loads with reduced times may allow for shorter dry cycles and result in overall energy savings.

Another way to reduce energy costs is to be sure that lint screens are cleaned regularly. Check these screens for the gummy material that clogs the openings in the screens. By using a scrub brush and hot water, you can remove most of this gummy material and allow for greater airflow and thus shorter dry times. If cleaning the screens does not remove the clogs, consider replacing them.

The finishing of flat goods on flatwork ironers can be another area where energy costs can be reduced. Checking the conditioning times being used and experimenting with shorter times may result not only in reduced energy costs but increased production as well.

Adjusting wash-water temperatures and water levels may provide for cost savings. Work with your chemical representatives to try processing using reduced wash water temperatures as well as different water levels without impacting overall wash quality. Here, you can reduce overall cost, increase production, and improve the bottom line.

Tomorrow: Answers from the textile/uniform rental and uniforms sectors.

November 22, 2011

BEIJING, China — The growing China laundry services industry is in the market for high-production equipment, so a Texcare Asia show that traditionally has featured smaller laundry machinery “grew” this year to include seven tunnel washers in the exhibition.

Demand for high-quality, energy-efficient equipment is on the rise, thanks in part to the Chinese government’s push to reduce the country’s CO2 emissions by 45% by 2020.

And as China’s middle class grows more affluent and the country becomes a more desired international tourist destination, the hospitality industry is capitalizing by building more hotels. For example, Marriott recently announced plans to open one hotel in China each month for the next three years.

“There are so (many) people and so (many) needs, so they look for bigger machines,” says Bengt Bruce, president of laundry equipment manufacturer B&C Technologies, Panama City, Fla. “That’s why you see tunnels here.” Bruce was on hand to assist Accurate Technologies, the Thailand-based manufacturer for which B&C is a distributor in the United States.

“I’m amazed about the interest for our products,” says Bruce. “In general, I see a trend in the industry that you would see more quality out of the Chinese manufacturers. Overall, in the last three years, I have seen a big change. Overall, it’s a very good exhibition.”

Tony Regan, senior vice president for sales and marketing for American Dryer Corp., Fall River. Mass., took note of the increased number of China-based companies exhibiting equipment here this year.

Will their stronger presence make it more difficult for foreign companies to compete for business here?

“I’m going to say no, because as the market opens up even more and there is growth going on, we just have to approach it differently, we being the Americans, Europeans and the other parts of the world coming to China,” Regan says. “I think there still is potential for everybody.”

In September, the Jensen Group opened a large manufacturing facility in Xuzhou, Jiangsu Province, as its new base in China. The 91,000-square-foot plant includes a sales and servicing center.

“Our machine systems are more than a match for future laundry requirements, a fact that is entirely in line with our promise to offer sustainable laundry automation,” says Kai Anderson, Jensen’s regional business director. “We are extremely pleased with the number of visitors and are confident that we have the right solution for every laundry requirement.”

Consultant Glen Phillips of Minnesota-based Phillips & Associates attended Texcare Asia to meet with several Chinese manufacturers interested in participating in projects with his firm, as well as to visit with American and Canadian vendors attempting to gain a foothold here.

“China today is 40 to 50 years behind the Europeans and Americans in the delivery of quality laundry service,” says Phillips, whose firm has advised several Chinese national entrepreneurs in laundry projects. “Some of the international in-house hospitality laundries are acutely aware of the quality aspects of delivering quality linen service, but most are ambivalent about the benefits that service brings, particularly if the general managers don’t demand better service.”

Of the seven reported tunnel manufacturers on the floor, three were from Europe/USA and the remaining four were “copycat” Chinese manufacturers, Phillips says.

“Close inspection of these (Chinese) machines revealed welding flaws and errors, wiring irregularities that violated UL (Underwriters Laboratories) codes, and under-designed drive and safety features.”

He believes the Chinese-made machines were designed and built to meet certain “Chinese price points” without regard to good design and safety features.

Chinese manufacturers are “very naïve in the technical aspects of the laundry industry, particularly in the proper use of chemicals when dealing with contaminated healthcare textiles.”

David Tingue, CEO of Georgia-based Tingue, Brown & Co., attended the show in support of his company’s Hong Kong operation, now in its third year. Tingue, Brown supplies a variety of flatwork ironer products.

“It’s a very full conference hall, but it’s very easy to see this show, the way they have it laid out,” Tingue says. “I’m impressed by how many ‘big equipment’ guys are here vs. what I saw a few years ago. You’ve got all kinds of different manufacturers that, frankly, I’d never heard of.

“We need to see their business grow, so we can get the (orders for) after-market supplies they need to buy from us,” Tingue says. “It’ll trickle down to us soon.”

November 21, 2011

BEIJING, China — Texcare Asia, the International Trade Fair for Modern Textile Care, wrapped its three-day run here on Saturday afternoon. Attendance figures from show organizer Messe Frankfurt were not available as of this morning, but activity was brisk throughout the event.

The exhibition was 10% larger than Texcare Asia 2009, a show that Messe Frankfurt had described as the “largest one yet.” The 2011 edition occupied approximately 10,000 square meters (approximately 108,000 square feet) in three halls of the China International Exhibition Center, with one main aisle connecting the three.

There were approximately 130 exhibitors on hand. The show continues to grow as China’s laundry and drycleaning market presents significant opportunities for suppliers of resource-saving technologies as the government implements measures to reduce its CO2 emissions by 45% by 2020.

This has created a demand for environmentally friendly products such as centralized laundry systems, advanced drycleaning equipment, green solvents, energy-saving dryers, and water reclaimers, Messe Frankfurt says.

While there were drycleaning elements to the show, it was clear that the emphasis was on laundry services and particularly in high-production systems. Several companies displayed complete tunnel washers.

Alliance Laundry Systems, American Dryer Corp., Dexter Laundry, Dow Chemical, Forenta, Hoffman/New Yorker and Pellerin Milnor were among the U.S. companies listed as exhibitors here.

Some equipment, such as a tunnel exhibited by Sealion, displayed signs warning against the taking of photos. But attendees could be seen freely using cameras, smart phones and even tablet computers to photograph and record videos of equipment demonstrations throughout the vast building.

Despite the language and cultural differences, there were plenty of similarities between Texcare Asia and trade shows held elsewhere in the world. Booth workers handed out bags and other freebies carrying their company’s logo, and pushed brochures into the hands of any willing recipient passing by.

Away from the show floor, experts in professional textile care (PTC) led a series of seminars at the Texcare Forum Asia, co-organized by Messe Frankfurt (Shanghai) Co. and CINET International Committee of Textile Care.

Topics included sustainability, laundry technologies, logistics and planning, textiles, outsourcing, and certification.

Everyone who attended Texcare Asia first had to enter through metal detectors, and some were checked further by security wielding handheld metal-detecting “wands.” Uniformed officers were stationed throughout the complex and walked the exhibition floor.

Texcare Asia is scheduled to return in fall 2013 at a site to be determined. This year’s visitors survey asked if attendees would favor Texcare Asia being held annually and in alternating cities in China.

Tomorrow: Learn why a U.S. laundry consultant believes China’s laundry services are many years behind those in the States, plus we have show reactions from U.S. exhibitors.

November 2, 2011

BEIJING, China — Suppliers from China, the Czech Republic, Germany, Italy, Japan, Portugal, Switzerland, Taiwan and the United States have confirmed their participation in Texcare Asia, the region’s foremost trading platform for modern textile care. It is scheduled for Nov. 17-19 at the China International Exhibition Center in Beijing.

Held every other year, the trade fair consistently attracts key players such as Castic-SMP, Dow, Hoffman/New Yorker, Jensen Group, Maxi Companies, Primus, Pony, Via-trade and Weishi, says Messe Frankfurt, the show’s organizer.

These suppliers and more—the exhibitor list stands at approximately 110 companies—will present a range of sophisticated, energy-efficient washing, drying and ironing technologies in a trade space of more than 10,000 square meters (approximately 32,000 square feet).

China’s laundry and dry cleaning market presents what Messe Frankfurt calls “significant opportunities” for suppliers of resource-saving technologies as the Chinese government implements a raft of measures to reduce its CO2 emissions by 45% by 2020.

This has created a demand for environmentally friendly products such as centralized laundry systems, advanced dry cleaning machines, green solvents, energy-saving dryers, and water reclaimers.

Alliance Laundry Systems will launch Over-Dry Prevention Technology (OPT)—which it debuted in the States earlier this year—at the fair. The innovative technology shortens drying time and decreases utility consumption while extending linen life, Alliance says.

“We get to see customers, new and old, from across the Asia-Pacific region at Texcare Asia,” says Kitty Zhang, area sales manager for Alliance. “It is the ideal venue to launch our latest energy-efficient products.”

The Jensen Group from Switzerland hopes to impress visitors with innovations in sustainable laundry automation. “Representatives from our three core technology centers—washroom, flatwork and garment technology—will be at the fair to show how our tools can increase efficiency and boost productivity,” says Gerda Jank, head of marketing at Jensen. “These products will be especially interesting for visitors working in heavy-duty laundries.”

Shanghai Sailstar Machinery Co. is confident that its new SGS Cleaning System will be a popular draw.

“As governments enact ever more legislation to combat climate change, we expect our green SGS Cleaning System will generate a lot of excitement,” says Ivy Zheng, Sailstar’s marketing manager. “This system enhances energy conservation in medium- and large-scale laundry plants. It maximizes output, making washing more economical.”

The fair’s long-standing professional reputation continues to attract new exhibitors wanting access to China’s developing textile care market, Messe Frankfurt says. One such company is German-based BÖWE Textile Cleaning GmbH, which manufactures 12-30-kilogram dry cleaning machines for commercial use and 70-200-kg dry cleaning machines for industrial use.

“Texcare Asia has an established reputation for facilitating trade. We are looking forward to participating in the fair and increasing the visibility of our brand in China,” says Frank Ziermann, managing director.

Kunshan Yingelan Commercial Laundry Equipment is another company exhibiting at the fair for the first time. The Taiwanese firm will present its front- and rear-tilt automatic washer-extractors, front-input and rear-output auto-fast-dryers, dry cleaning machines and solvent recovery dryers, along with finishing and ironing equipment.

“Texcare Asia provides textile care specialists a professional platform for trade,” says Lin Qingguo, vice general manager of Yingelan. “By joining the fair, we hope to get a better understanding of the textile care market in China; this will be useful in marketing the Yingelan brand.”

The 2009 event featured 133 suppliers from 17 countries and regions and welcomed 5,977 visitors from 51 countries and regions, including the United States.

To learn more about Texcare Asia 2011 or to register, visit texcare-asia.com or send an e-mail to texcareasia@china.messefrankfurt.com.

October 27, 2011

WASHINGTON — The Henry Hub spot price for natural gas averaged $3.90 per MMBtu in September, 15 cents lower than the August average, according to the U.S. Energy Information Administration’s (EIA) Short-Term Energy Outlook report released Oct. 12. EIA expects that Henry Hub spot prices will fall further in October, before rising above $4 per MMBtu in December.

The report lowers the 2011 forecast by 5 cents to $4.15 per MMBtu, 24 cents less than the 2010 average. Although the average 2011 spot natural gas price is lower than the 2010 average, the forecast price over winter 2011-12 is higher than last winter’s average.

EIA expects this winter’s heating season will start with an average Henry Hub spot price of $3.78 per MMBtu in October, and that the price in 2012 will average $4.32 per MMBtu.

September 28, 2011

ST. JOSEPH, Mich. — When striving toward a properly equipped hotel laundry facility, owners and operators have a number of factors to consider, including the right equipment mix, new technologies, types of machines and unique industry challenges.

The proper selection of commercial laundry equipment can have a significant impact on several key operational factors—namely time, money and utilities.

Hard-Mount vs. Soft-Mount Washer-Extractors

There are generally two types of washer-extractors: hard- or rigid-mount and soft-mount. Hard-mount machines cost less, but the installation can be expensive. Soft-mount machines may cost more initially, but are easier to install.

Soft-mount washer-extractors generally don’t need concrete supports, and the suspension system eliminates the need for machine bolt-down. Therefore, upgrading to high-speed washer-extractors can be accomplished without having to replace the existing floor, saving a day or two during the installation process.

Additionally, soft-mount washers can extract much more water than hard-mount washers. Certain soft-mount washer-extractors feature high-speed extraction of up to 350 G’s (G-force) to help cut energy usage and drying time.

An Additional Challenge

Unlike a long-term-care facility or athletic club, the linens and towels make up much of the hotel guest’s experience. If a hotel has scratchy, dirty or uncomfortable bed linens or towels, odds are the guest won’t be a repeat customer. For hotels, every time a guest checks in, the linens need to be in top shape to help ensure repeat customers.

Manufacturers realize this and are doing their part to develop chemical injection systems that take the guesswork out of laundry. By working closely with a local chemical supplier, hotel owners and operators can determine the appropriate type and amount of detergent needed to clean the laundry and meet resident or guest expectations. Incorporating a chemical injection system into the machine will help dispense the precise amount of detergent needed, which ensures the correct amount of chemicals are added to the water and helps guarantee clean laundry.

Check-Out Time

Maximizing the effectiveness of hotel laundry operations requires a good distributor partner, the proper mix and types of equipment and a solid understanding of industry challenges. An efficient laundry room can save a hotel money, time and utilities, positively affecting its bottom line.

Click here for Part 1.

September 28, 2011

DENVER, N.C. — Bringing new products to market is never easy. It’s an undertaking that typically requires a tremendous amount of resources and capital. But what about reviving a once-popular piece of machinery that was no longer being produced?

This was the task for manufacturer Leonard Automatics, a company best known for producing steam tunnels that saw an opportunity to revive production of the Challenge Stack-N-Store multi-lane draping stacker.

The machine was once highly successful, is still widely used, and is known for being reliable, durable and cost-effective, Leonard says.

But the company also knew that in times of a slowly recovering economy and obvious uncertainty in world markets, any capital expenditures require careful consideration.

What’s more, Leonard had never ventured into the flatwork side of the laundry before.

“The decision was really pretty easy once we did the research behind the product,” says President Jeff Frushtick. “We are not going to sit back and worry about tomorrow; we are going to evaluate our opportunities just like we always have, and if it makes sense, we will commit the resources to make it happen.”

Daunting Task

Leonard acquired the product assets in March. The goal was to put the initial project into production as quickly as possible, with the Clean Show to be the unveiling platform.

Leonard’s personnel had the daunting task of going through thousands of files, including engineering drawings, technical data and miscellaneous information.

Through the staff’s diligence and experience and the company’s entrepreneurial spirit, a fully operational Stack-N-Store was on the floor ready for display when the Clean Show opened.

The stacker accepts napkins, bib aprons, towels and other small pieces up to 22 inches wide right from an ironer and automatically stacks and counts them. Each lane stores up to five stacks of up to 250 pieces for a total capacity of 1,250 pieces.

Its automated efficiency means that one operator can easily handle 5,000 small pieces per hour and still have time for other duties, Leonard says.

The machine was a big hit with many attendees, the company says, and Frushtick says it will help Leonard to grow into other segments of the laundry industry.

Not only is the company filling a void left by the departure of Challenge, it is now able to assist laundry operators with technical support, parts, and new-project sales.

“Thankfully, the opportunity that was recognized at the beginning of the year and the amount of capital and energy expended has already proven to pay off,” he says.

Purchases were made on the show floor, and there has been additional sales and interest in the months since, says Dan Farnsworth, vice president of sales and marketing.

Not only has Leonard revived a missing piece of equipment, it has established the parts stream, technical support service, and a rebuild program for the many laundry companies that invested in the Stack-N-Store over the years.

“Instead of staying the course, this is the best time in years to be reaching out and investigating how to make all of our companies function better, more efficient, use less energy, and improve quality,” Frushtick says. “Sometimes you have to spend a little to gain a lot.

“Leonard Automatics decided this was a great time to invest in our company, in a new line of equipment, to firmly position ourselves for growth and the future.”

September 14, 2011

CITY OF INDUSTRY, Calif. — Steam generators now supply the busy Addenbrooke’s NHS Trust laundry, where 4.5 million pieces of linen are washed every year. Two energy-efficient Clayton generators have been installed at the Trust’s Fulbourn Hospital in Cambridge, England.

Each generator is capable of producing nearly 4 metric tons of steam per hour and designed to operate unattended. Fuel to fire, the boilers can be either oil or natural gas.

Because of Clayton’s forced-circulation monotube coil concept, it isn’t necessary to contain large volumes of water. Advantages include lower operational costs and fast response time.

When the steam generator is in stand-by mode and completely cold, start-up within approximately five minutes is possible, the company says.

Its low water-storage requirement eliminates the possibility of a steam explosion, Clayton adds.

The laundry is vital to Addenbrooke’s NHS Trust, a leading international center for biomedical research and medical education. As well as being the local district hospital for 480,000 people, the Fulbourn Hospital is also being developed as a major center for treatment and research on a European scale.

“The laundry is one of the essential back-up services which are needed to support the medical work of the Trust,” says Malcolm Creek, estates manager at Fulbourn Hospital. “It is important, therefore, to have a reliable source of steam to keep the laundry running.”

Two generator models EOG-254 are positioned side by side, and the feedwater treatment equipment is mounted on a skid base, which was preassembled as a packaged unit for ease of installation.

The feedwater equipment includes a hot well, chemical injection system, and transfer pumps with interconnected piping, valves and fittings. The hot well provides feedwater for the steam generator and acts as a reservoir for returned condensate.

The hot well is a partial deaerator capable of removing most of the oxygen, which is a major cause of corrosion in feedwater, Clayton says. The hot well is steam-heated to maintain the temperature at around 95 C (203 F).

August 5, 2011

New certification programs that document the “green” progress your operation has made through its dedication to energy efficiency are at your disposal. The 2 p.m. ET August 17 TRSA webinar on “Rediscovering Energy” will discuss these tools and otherwise help your operation refine its efforts to reduce costs and manage resources. Bob Pojasek, senior program director, GreenBridge Council, Marietta, GA, will cover the ISO 50001 and Superior Energy Performance standards. He'll also help participants understand:
>Issues and regulation trends in energy, competitive issues and best practices
>Key concepts and approaches to an energy management system (EnMS)
>How to implement an EnMS
>Such a system’s impact on profitability
This webinar is for TRSA members only.
Register at https://www3.gotomeeting.com/register/982866718
Or contact Angela Freeman, 703/519-0029, ext. 100, afreeman@trsa.org.