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“With the economy in the shape that it’s in, we’re looking for new business anywhere we can find it. But aren’t there times when serving certain accounts doesn’t make sound business sense? Can you suggest some criteria that I can use to weigh the pros and cons of providing textile services to a new account, whatever and wherever it may be?”

As competition heats up between laundry service providers and growing customer demands require more production flexibility and output, the laundry industry embraces the latest in process automation to keep pace.

Perhaps nowhere is this more evident than in the textile rental and industrial laundry segment, where companies often process large quantities of uniforms and textiles on extremely tight schedules.

Much has been written about the production capabilities of automated batch-washing systems over the years.