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Content about West Virginia

January 16, 2012

SCOTTSDALE, Ariz. — A Northeast/Mid-Atlantic regional textile services company owner and the retired chief executive from one of the industry’s major chains received the Textile Rental Services Association’s (TRSA) highest honor at its Annual Convention & Exhibits recently.

The presentation took place at a ceremony that bestowed several accolades on member companies and individuals.

Recognized with the Operator Lifetime Achievement Award for their service to TRSA and the industry were:

  • Patrick J. Dempsey, chairman, Dempsey Uniform & Linen Supply Inc., based near Scranton, Pa., serving that state as well as New York, New Jersey, Maryland, Delaware, West Virginia and Virginia.
  • Lawrence “Larry” Steiner, retired chairman & CEO, AmeriPride Services, headquartered near Minneapolis. He is the third- generation leader of a family company that’s grown into a multi-national organization operating more than 150 production facilities and service centers throughout the United States and Canada, serving 150,000 customers.

Runners-up were Ed Darling, ARAMARK Uniform Services; and DeNeal Feldman, Economy Linen & Towel Service, Dayton, Ohio.

The Maglin Biggie Lifetime Achievement Award, TRSA’s highest honor for an associate member, went to Mark Brim, president of Brim Laundry Machinery Co., Dallas. He’s the second-generation owner of a company that builds washer-extractors, dryers, shuttle conveyors and touchscreen controls.

Jeff Frushtick, Leonard Automatics, Denver, N.C., was runner-up.

ARAMARK Uniform Services, Burbank, Calif., received the SafeTRSA Innovation Award for its access-control technology designed to prevent wash aisle accidents. Runners-up were Cintas Corp., Mason, Ohio; and Linens of the Week, Washington D.C.

Winner of the LaundryESP® Innovation Award was Roscoe Co., Chicago, for its plant renovation that achieved exemplary savings in the use of water, energy and other resources. Runners-up were ARAMARK Uniform Services, Chicago; and California Linen Services, Pasadena, Calif.

Volunteer Leadership Awards were presented to Bill Hermanns, W.H. Linen Supply Co., Clifton, N.J.; Steve Kallenbach, American Dawn, Compton, Calif.; Matthew Kartsonis, Superior Linen Supply Co., Kansas City, Mo.; and Mark Lewis, Dempsey Uniform & Linen Supply.

September 15, 2010

RIPON, Wis. — IPSO honored two of its leading distributors, D&M Equipment and Laundry Equipment Services, with its Award of Excellence. The awards were presented based on sales growth, commitment to the IPSO brand, customer service and after-sale support, the equipment manufacturer says.

May 7, 2010

“How can we tell if we’re getting our money’s worth from the textiles we’re using? What are the characteristics of a high-quality textile after it has been processed a dozen times, 50 times, or more? And can item type — flatwork or garment — actually influence textile durability?”                   

Healthcare Laundry — Dianna Aracich, Wheeling Hospital, Wheeling, W.Va.

It won’t take a dozen washings to make sure you’re getting your money’s worth from the linen you purchased. I don’t believe I’ve seen a bath blanket, towel or washcloth stay in the system long enough to be laundered 50 times. However, quality linen is a must in healthcare no matter how long you get to keep it.

Items such as these will reveal their quality after the first processing by their shrinkage, graying, pilling, and loose threads. Although towels and washcloths are recycled here, they should not look like a rag after the first washing.

Garment items such as gowns, pajamas and scrubs may take a couple of processing rounds but, in general, will have issues such as fading, rolled elastic, shrinkage, frayed strings, or bunching after the first processing.

The type of item and how it is processed definitely influences the durability. Items such as sheets and pillowcases that are run through a flatwork ironer take the most abuse. The heat, roll pressure and contact with the chest are all damaging to the cotton in these items.

[NP][/NP]Although some facilities process their bath blankets this way for production purposes, it’s not good for the blanket’s durability due to the cotton content. It also removes the “fluffy” quality that our patients like.

The best way to ensure you always get the quality you expect, which depends mainly on your expectations of the products you buy, is to have a good relationship with a reputable vendor.

They will stand behind any quality issues you may encounter, and the linen quality you receive will be the same month to month because they are looking forward to next month’s order.

I don’t believe in “cherry picking.” By this, I mean going from vendor to vendor for the “deal of the day.” These items are usually of lower quality and rarely the same twice.

The old adages that “You get what you pay for” and “If it’s too good to be true, it probably is” apply to linen management, too.

Hotel/Motel/Resort Laundry — Charles Loelius, The Pierre New York, New York, N.Y.

The notion of getting our money’s worth from our textiles is a matter of perspective. Is luxury more important than longevity?

[NP][/NP]The hotel “Bed Wars” began in 1999 when Westin Hotels and Resorts introduced the “Heavenly Bed.” This event sparked the remarkable evolution of hotel beds and bedding from just sheets and bedspreads to the super-premium “sleep experiences” of today.

One casualty was the T-200 cotton percale sheet. Once the standard for luxury hotels, percale sheets have been replaced by 300-thread-count, and higher, cotton sateen sheets.

From an operational point of view, the change from the T-200 percale sheet was problematic. The cotton percale, a closely woven fabric with many interlacings, is inexpensive and durable. The weave provides a crisp feel. The sateen weave, on the other hand, is characterized by long, floating yarns that produce a high luster on one side of the fabric. There are fewer interlacings, which make higher thread counts possible.

These factors contribute to the soft hand of the sateen sheet, but also contribute to lack of durability. Fewer interlacings give sateen weave fabric poor abrasion resistance, as well as increase snagging, picking and raveling potential. After several washings, the sateen sheet will lose its luster due to expansion of the yarn. Ironing the fabric will flatten the yarn and restore much of the luster.

Unfortunately, thread count has become the barometer that marketing people use to create interest and impress with numbers. Thread count is just one metric in determining quality sheeting. Many factors contribute to quality, including fiber quality, yarn size, finishing (such as mercerizing), and construction.

The problem with mass-produced, high-thread-count sheets is, that in order to keep prices competitive, other metrics of quality are compromised.

The fact of the matter is, in quality sheeting, the incremental comfort level of thread counts higher than 300 is minimal. A well-constructed 300-thread-count sheet will have as soft a hand, cost less, and last longer than a poorly constructed 1,000-thread-count sheet.

The laundering process is especially important in the customer’s perception of quality. A 300-thread-count sheet that is laundered and pressed well can feel far superior to a 1,000-thread-count sheet that is processed poorly.

From a marketing standpoint, this transition from longevity to luxury has been a rousing success. The luxury bedding has provided hotels with additional branding opportunities, with many 4- and 5-star hotels operating their own retail websites.

Equipment/Supplies Distribution — Donnie Weiland, Tingue, Brown & Co., Alvin, Texas

Concerning marriage, an old man once told me, “When I first got married, I loved my wife so much, I thought I could just ‘eat her up.’  Years later, I wished I had!”

[NP][/NP]How many times have you had visions of grandeur while reasoning why you need the best textiles on the market, only to find later that you have some regrets?

When it comes down to it, this whole subject pertains to money! One has to consider the cost of anything — including textiles — to ascertain the “value” involved. Will this selection be the best value for my dollar when considering the price vs. longevity?

Factors involved, of necessity, have to include knowing who’s going to be using the textile, how they will be using it, what is the environment for usage and, finally, what is the delivery time on a replacement-textile order.

Helpful information, such as the probable number of washes, the types of chemicals needed, environmental concerns and durability, can be revealed by the textile vendor.

In so many rental cases, the linen can be damaged due to stains or tears and can never reach its useful textile life.

For this situation, determining the replacement cost is either done by the “swag method” (you’ll have to look that one up yourself) or, in a lesser percentage of laundries, by mathematics. And, let’s face it, this “replacement cost” is used to enhance the bottom line. That’s the real world!

“How can we tell if we’re getting our money’s worth from the textiles we’re using? What are the characteristics of a high-quality textile after it has been processed a dozen times, 50 times, or more? And can item type — flatwork or garment — actually influence textile durability?”                   

April 7, 2010

“To ensure that the laundry I manage is achieving top production on an ongoing basis, what records should I be keeping and why? Do you track anything out of the norm?”

Healthcare Laundry: Dianna Aracich, Wheeling Hospital, Wheeling, W.Va.

January 6, 2010

This year’s contributors introduce themselves, describe their operations, identify challenges and list their accomplishments for 2009.

Healthcare Laundry: Dianna Aracich, Wheeling Hospital, Wheeling, W.Va.

I manage the on-premise laundry (OPL) at Wheeling Hospital, one of the top-10-ranked hospitals in the country, an honor our CEO attributes to each and every employee.

December 25, 2009

“There is consistent pressure to produce goods at a rapid pace, based on directives to meet certain individual production figures, but I’m concerned that we’re sacrificing quality for quantity. Can you offer suggestions for how we can balance the two?”

Linen Supply/Commercial Laundering: Duane Farrington, RLLD, Hancock Co. Laundry, Weirton, W.Va.

July 23, 2009

“A laundry service is at a standstill — a key piece of processing equipment is out of commission, or a natural disaster has left the immediate area without power. What sort of contingency plan should a manager have in place to make certain his customers continue to receive clean goods in a timely manner?”

Linen Supply/Commercial Laundering: Duane Farrington, RLLD, Hancock Co. Laundry, Weirton, W.Va.

February 18, 2009

MORGANTOWN, W.Va. — A new laundry facility being built by the West Virginia University Hospitals (WVUH) will process 15 million pounds of linen a year when operational, according to a university press release.

The $7.8 million facility will be located in the Morgantown Industrial Park. About 70 people will work at the 40,000-square-foot laundry — 20 more than work at the current laundry at the Health Sciences Center.

January 18, 2007

BENTON HARBOR, Mich. — Whirlpool Corp. has sold a number of former Maytag Corp. facilities in Newton, Iowa; Florence, S.C.; Galesburg and Herrin, Ill.; Searcy, Ark.; and Ranson, W.Va. Whirlpool acquired Maytag last year.

September 23, 2006

WILMINGTON, Mass. — In what appears to be a popular and ongoing trend, organizations as diverse as city maintenance departments and exotic island resorts have been adding employee uniforms to their company fringe benefit packages to boost morale and, in turn, their productivity levels, according to UniFirst, a supplier of uniforms and work apparel programs throughout the United States and Canada.