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Content about Tom Mara

October 9, 2009
Quick ID, Treatment Vital to Remove Difficult Stains (Part 2 of 2)

“In your experience, what are or have been the most stubborn stains to remove? What tips can you offer those of us who must contend with these most difficult substances that find their way onto and into our textiles?”

Consulting: Tom Mara, Victor Kramer Co., Oceanport, N.J.

July 22, 2009
When Service Is Disrupted, Is Someone There to Throw You a Lifeline? (1 of 3)

“A laundry service is at a standstill — a key piece of processing equipment is out of commission, or a natural disaster has left the immediate area without power. What sort of contingency plan should a manager have in place to make certain his customers continue to receive clean goods in a timely manner?”

Consulting: Tom Mara, Victor Kramer Co., Oceanport, N.J.

June 26, 2009
Define Criteria for Ragging out Linen, Train Staff to Take Action (Part 2 of 2)

“What criteria should I establish to rag out or discard linen? Also, do you recommend a multistep process to make this determination, or should one pass per item be enough to decide whether it stays or goes?”

Consulting: Tom Mara, Victor Kramer Co., Oceanport, N.J.

April 24, 2009
Adjusting Work Schedule, Plugging Leaks Among Low-Cost Ways to Corral Dollars (Part 3 of 3)

“My budget has been cut, and I’ve got to find ways to keep my costs down. Can you suggest operational changes I can make to cut or at least control costs without having to purchase anything or cause a major upheaval in my laundry?”

Consulting: Tom Mara, Victor Kramer Co., Oceanport, N.J.