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Content about Occupational safety and health

March 25, 2013

PATERSON, N.J. — Brite Services Inc., dba Star Laundry, faces 39 serious safety and health violations: OSHA

PATERSON, N.J. — The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Brite Services Inc., doing business as Star Laundry, for 39 serious safety and health violations found at its commercial laundry facility in Paterson, the agency reports.

Inspectors were prompted by a complaint alleging the company would not allow workers to leave the building during an emergency. Proposed penalties total $164,700.

OSHA found electrical hazards and an obstructed and improperly marked exit route, the agency says. Some of the alleged violations include:

  • Allowing employees to potentially be struck by traffic while transporting laundry bins from one building to another while crossing a public street.
  • Failing to provide a cover and guardrails for open pits, and a handrail for the stairway.
  • Failing to evaluate the workplace for permit-required confined spaces, to post signs informing workers of confined spaces, and to develop a written confined-space permit program.
  • Failing to establish an energy control program for performing maintenance/servicing work.
  • Failing to train power industrial truck operators, and to take powered industrial trucks in need of repair out of service
  • Failing to insulate or cover steam pipes less than 7 feet from the floor
  • Failing to properly guard machines, implement a hearing conservation program for workers exposed to noise levels at 88-89 decibels, ensure safety goggle usage, provide an unblocked eyewash station, develop a written hazard communication program, and provide hazard communication training.

“The vast number and range of safety and health hazards observed by OSHA at this facility indicates the lack of a functioning safety and health management system,” says Lisa Levy, director of OSHA’s area office in Hasbrouck Heights, N.J. “Each employer is responsible for ensuring a safe and healthful work environment, which Brite Services did not do. This company has the opportunity now to educate itself, correct these hazards and protect its workers.”

Brite Services has 15 business days from receipt of the citations to comply, request an informal conference with OSHA, or contest the citations and proposed penalties before the independent Occupational Safety and Health Review Commission.

The citations can be viewed here.

March 14, 2013

CHICAGO — Stressors range from co-worker or customer/end-user to variables such as nature of job or volume of work

CHICAGO — Managing or overseeing an institutional, commercial or industrial laundry causes at least moderate stress, according to more than three-quarters of respondents to this month’s American Laundry News Wire survey. And their stressors range from a co-worker or customer/end-user to any number of other variables, including the nature of their job and/or the volume of work.

The stress felt by most of this month’s survey-takers is either “Moderate” (47.1%), “Low” (29.4%) or “Serious” (23.5%). No one deemed their stress to be “Extreme.”

For about one in five respondents, their job stress is chiefly caused by their relationship with another person they work with. The same holds true for respondents who say a customer or end-user causes their job stress.

Aside from these troublesome relationships, the nature of their job and its responsibilities causes stress for nearly 40% of respondents, followed closely by workload (30.8%). Condition of equipment (23.1%), lack of resources (15.4%), fear of service being outsourced/losing account (15.4%), the physical work environment (7.7%) and personal health issues (7.7%) were also cited. (Respondents could check as many options as applied and/or an “Other” option.)

Nearly half of the respondents did select “Other,” describing stressors that include family issues, the U.S. economy, communication issues, expectations by upper management, and the quality of finished linen being received from a commercial laundry.

Roughly 41% say they feel job stress even when they’re away from their workplace, and approximately 35% say their stress level previously has reached a point where they considered looking for another job or possibly even another line of work.

But for all the negatives this survey may have generated, virtually every respondent said their job has positive aspects. Helping others, working with people, and creating customer satisfaction were just some of the positives they shared.

“I get to do what I love every day,” wrote one respondent. “I have an incredible opportunity to coach and grow the leaders and managers of our company.”

“Rewarding to work with people with disabilities,” wrote another. “When the going is good, it feels really good.”

Respondents ranged in rank from laundry managers and directors of housekeeping/laundry to general managers and plant owners.

While the Wire survey presents a snapshot of readers’ viewpoints at a particular moment, it should not be considered scientific.

Subscribers to Wire e-mails—distributed twice weekly—are invited to take the industry survey anonymously online each month. All managers and administrators of institutional/OPL, cooperative, commercial and industrial laundries are encouraged to participate, as a greater number of responses will help to better define operator opinions and industry trends.

February 13, 2013

CHICAGO — Just 20% of respondents say company/institution has experienced workplace violence involving laundry operation/employees

CHICAGO — Just 20% of laundry administrators and managers polled in this month’s AmericanLaundryNews.com Wire survey say their company or institution has experienced workplace violence involving their laundry operation or its employees.

These incidents of workplace violence included vandalism of employee vehicles, a fight between two employees working on the wash aisle, and an attack on a member of the management team by an employee.

Nearly 87% of respondents say their company or institution investigates the background of potential employees, and 80% say their institution/company doesn’t require psychological testing (13.3% didn’t know). More than 73% of respondents say their company or institution require its employees to display identification badges.

A wide variety of security measures are in place, according to our survey (respondents were asked to check all that applied at their workplace). Most common is increased lighting on grounds and/or parking lot, cited by 84.6% of respondents. Equal shares of 61.5% say their workplaces require visitors to sign in, and utilize video surveillance.

Nearly 39% of respondents say there are security guards in or around their facility, and 23.1% say employees must use a key card or punch in an ID code for entry.

While the Wire survey presents a snapshot of readers’ viewpoints at a particular moment, it should not be considered scientific.

Subscribers to Wire e-mails—distributed twice weekly—are invited to take the industry survey anonymously online each month. All managers and administrators of institutional/OPL, cooperative, commercial and industrial laundries are encouraged to participate, as a greater number of responses will help to better define operator opinions and industry trends.

January 24, 2013

CHICAGO — Across-the-board reductions in injury and illness rates, survey indicates

CHICAGO — For Toledo’s NuCentury Textile Services, 2012 began under horrible circumstances.

Published reports indicate that, on Jan. 3 last year, an employee failed to turn off and lock a folder before servicing it. His clothes got caught in the machine, and his hand and forearm were injured. He later died from complications while recovering at home.

The Occupational Safety & Health Administration (OSHA) cited NuCentury for several alleged safety violations and fined it $40,000. NuCentury hired a safety consultant and took other steps to improve its safety program, prompting OSHA to lower the fine to $19,600.

Despite best efforts, on-the-job accidents do occur in and around textile service facilities, and employees are injured or, on rare occasions, even killed.

There are resources available to  help an operator ensure his plant is being run safely, and among them is SafeTRSA, a program offered by the Textile Rental Services Association (TRSA).

It provides safety training materials to TRSA members and measures the industry’s progress in implementing enhanced practices to reduce and eliminate occupational injuries and illnesses in plants and depots, according to Ken Koepper, director of marketing and public relations for the association.

Success is quantified when TRSA administers its annual survey of its members’ occupational injury and illness data, he explains. “Such tracking over the past several years has prompted TRSA’s creation of industry-specific initiatives and resources to focus on the industry’s highest risk areas and those cited most frequently by OSHA.”

This has resulted in TRSA members’ adoption of proven policies and procedures for maintaining equipment (lockout/tagout), handling soiled linen (especially bloodborne pathogens) and working in confined spaces, Koepper says.

“The networking and information-sharing between members on such matters has generated new programming for educational institutes and conferences as well as publications, online resources, videos and more.”

Membership-wide safety statistics enable TRSA companies to easily compare their improvements to the industry norm and foster further gains.

Data from 2011, reported in 2012, will be released by TRSA shortly.

“Our survey from 2010 covered 59 textile services companies operating 720 processing facilities and depots,” Koepper says. “It showed that in the prior four years, the industry experienced across-the-board reductions in its injury and illness rates. TRSA calculates separate TRIR and DART rates for plants and depots.

“The new report will reflect further reductions. Also, participation in the survey increased in 2012, to 66 companies operating 792 facilities.”

TRIR stands for Total Recordable Incidence Rate. DART is short for Day Aways, Restricted or Transferred.

From 2006 to 2010, TRSA respondents reduced their total number of recordable injuries and illnesses per 100 employees (TRIR Rate) from 9.5 to 5.5, Koepper says. Injuries and illnesses per 100 employees resulting in days away from work, job restrictions and/or job transfers (DART Rate) dropped from 5.8 to 3.9.

TRSA also calculates separate figures for the industrial and linen segments. The new report will cross-reference these with the federal Bureau of Labor Statistics’ (BLS) industry-wide figures, according to Koepper.

In 2011, at TRSA’s request, for the first time in roughly a decade, BLS published separate TRIR and DART rates for textile services (industrial and linen) as opposed to the agency’s prior practice of only consolidating them with all other types of commercial laundry (mostly dry cleaning and coin laundry).

Koepper says TRSA requested this reporting enhancement as a means for tracking future industry-wide improvements.

“Although TRSA and BLS results show that the industry is still short of achieving its ultimate objective—eliminating occupational injuries and illnesses in its facilities—these reports also demonstrate dramatic progress towards achieving that goal,” he says.

TRSA hosted a Safety Summit last year that focused on enhancing safety cultures across the industry.

“It had been four years since the industry conducted a single-subject meeting on safety,” Koepper says. “Although it was a seminar topic in conferences and educational institutes, too much time had passed since an event dedicated to the subject was held.”

Audiences for prior safety-focused meetings had consisted mostly of hands-on safety professionals. The Summit concept involved the highest levels of textile services management, elevating TRSA’s involvement in guiding operators in increasing the prominence of safety in their corporate cultures.

“The Summit went beyond day-to-day injury prevention tactics,” Koepper says. “It examined options the industry could exercise collectively to hire the proper expertise, immediately assess the greatest risks and devise near-term action plans for developing standards and communicating them to operators.”

The TRSA Safety Committee is working on those plans, and a second Safety Summit has been scheduled for May 22 in Indianapolis.

Koepper says he’s seen the industry make great strides in automation in recent decades.

Automated material handling reduces the “manual labor requirement for this purpose. Soil bags are hoisted and carried on rails automatically to washers. Computing drives clean-side garment sorting. To prevent hazardous discharge of energy, smart systems are limiting access to areas where electricity must be controlled to ensure machines don’t start unexpectedly.”

But automation isn’t likely to ever completely eliminate all the different types of human movement required to provide textile services.

“Route service, for example, will always involve an individual walking from a truck to a customer’s receiving area,” Koepper says. “To reduce exposure, the industry has increased its proficiency in safer lifting, carrying and pushing. More individuals are cross-trained to perform different jobs in the course of a day to curtail redundant motion.”

TRSA is guiding members in their quest to convince every employee that safety comes first and productivity second.

While it is still a huge job to get to zero incidents in an industry so heavily dependent on athleticism and individual workers’ judgment, Koepper says TRSA is pleased with the gains of recent years and believes more improvement lies ahead.  

October 10, 2012

WILMINGTON, Mass. — Scraper mats, carpet-topped walk-off mats combine to lessen slips, trips, falls

WILMINGTON, Mass. — Working in a nursing home or residential care facility can be particularly hazardous to your health, according to the Occupational Safety and Health Administration. OSHA says such employees miss work at a rate that is 2.3 times higher than all other private industry businesses combined, largely related to accidental slips, trips and falls.

OSHA has targeted these healthcare facilities in a national emphasis program (NEP), meaning it will now be inspecting such businesses, specifically, for safety violations over the next three years. And it will be keeping tabs on all types of businesses for slips, trips and falls because data shows such accidents cause 15% of all accidental deaths in North America—second only to car accidents.

“Since dirty and wet walking surfaces are often cited as causes of preventable accidents, safety-minded businesses often include commercial 'floor mat systems' to help prevent slips and falls,” says Adam Soreff, director of marketing for UniFirst, a company that provides commercial floor mat and uniform services.

The most effective floor mat systems, according to Soreff, consist of placing scraper mats with raised rubber cleats outside entranceways to remove heavy dirt and moisture first, and then placing carpet-topped walk-off mats inside entrances to trap any residual dirt and moisture. Placing walk-off mats in all heavy traffic areas inside helps contain soiling and moisture even further.

And there are special mats available, such as “wet area” mats that funnel spilled liquids beneath their surfaces (recommended near areas such as sinks and drinking fountains) and anti-fatigue mats that can reduce muscle and joint fatigue (helpful wherever employees stand for long periods of time).

It's imperative that businesses look for industrial-grade mats specifically constructed to lie flat and stay put, Soreff adds. UniFirst recommends mats certified as “high traction” by the National Floor Safety Institute (NFSI).

Even the highest quality floor mats must be professionally cleaned, maintained and inspected on a regular basis to remain clean and fully functional. “Vacuuming alone won't do it, and neither will a scrub brush,” Soreff says. “You've got to get deep down into rubber crevices and fiber pilings to hygienically clean floor mats.”

It's surprising that many facility managers are unaware that there are companies like UniFirst that can bundle commercial floor mat systems with other business services, he adds.

August 9, 2012

CINCINNATI — More than 1,000 eye injuries occur in U.S. workplaces every day: OSHA

CINCINNATI — According to the Occupational Safety and Health Administration (OSHA), more than 1,000 eye injuries occur in U.S. workplaces every day.

“Oftentimes, eye injuries can be prevented, or in many cases minimized,” says Nancy Petersen, senior marketing manager, First Aid & Safety, Cintas. “Understanding the causes of these injuries and ways to reduce their occurrence and impact will benefit both workers and businesses.”

Cintas offers these tips for promoting eye safety:

IDENTIFY WORKPLACE HAZARDS

Eye injuries can be caused by many different hazards, including chemical exposure or contact with work equipment. Conduct a safety walk-through to locate areas and tasks that pose as risks to workers.

SELECT APPROPRIATE EYEWEAR

Eyewear must protect against the specific hazards employees will encounter and be properly fitted to the individual. Since different styles have varying levels of comfort and must help protect certain eye dangers, purchase multiple types of eyewear, including prescription lenses for workers who require them.

PROVIDE REGULAR TRAINING

Use training as an opportunity to highlight eye injury statistics and workplace hazards, demonstrate how and when to wear eye protection, and how to properly care for eyewear. Training should also provide guidelines for proper emergency response in the event that an eye injury occurs.

DISCARD INEFFECTIVE EYEWEAR

Replace eyewear that scratches easily, is not anti-glare, fits poorly or is uncomfortable for employees. Additionally, set up a schedule for inspecting eyewear for cracks or loose frames and throw away damaged PPE.

PROMOTE PPE COMPLIANCE THROUGH VISUAL REMINDERS

Place posters and signs near machinery, chemicals and in common areas such as break rooms. Make sure text is supplemented with pictures to warn employees whose first language may not be English.

PROVIDE EMERGENCY TREATMENT OPTIONS

Eyewash stations should be placed within 10 seconds of eye hazards. Clean equipment every few months or more often if necessary to maintain water and solution levels. Keep eye drops, eyewash and gauze stocked in first aid cabinets that are easily accessible.

June 11, 2012

CINCINNATI — Seven tips to successfully integrate new hazcom system in your operation

CINCINNATI — In recognition of National Safety Month, Cintas Corp., a provider of first aid and safety products, has released its top tips for businesses impacted by the Globally Harmonized System (GHS) requirements for chemical classification and labeling. The new system will require millions of businesses and employees nationwide to be retrained on hazard communication.

“Hazardous-chemical information needs to be communicated to any employee who is exposed to or works with chemicals—even bleach,” says John Amann, vice president, First Aid & Safety, Cintas. “With GHS affecting over 5 million businesses, it is important that all employees are trained and understand the upcoming changes to chemical safety so businesses can keep workers safe and maintain OSHA compliance.”

The top tips for transitioning to GHS include:

UPDATE YOUR WRITTEN SAFETY PROGRAM

Anytime a safety standard is created or updated, written programs must be changed to include guidelines for complying with the regulation. Update your written program to incorporate GHS in all of your current hazard communication protocols.

BEGIN TRAINING NOW

The adoption of GHS has the potential to prevent nearly 600 injuries and illnesses annually, according to the Occupational Safety & Health Administration (OSHA). To be proactive in preventing accidents, employees must be properly trained on new chemical labeling and Safety Data Sheet (SDS) formats. Businesses that make an effort to train well before the deadline will have knowledgeable, prepared employees, thereby limiting injuries, medical costs and potential OSHA fines, Cintas says.

ENSURE WORKERS UNDERSTAND NEW PICTOGRAMS

Nine new pictograms for chemical labels will provide visual warnings for carcinogens, skin or eye irritants, flammable products and more. Clarify what each pictogram represents and demonstrate the types of personal protective equipment (PPE) workers should wear for different hazards.

FAMILIARIZE EMPLOYEES WITH NEW LABELS

New labels will now have a signal word, the product identifier, supplier identification, and hazard and precautionary statements. These detailed labels include critical warnings, Cintas advises, so it is important to teach employees to thoroughly read them before using the chemical.

EXPLAIN NEW SAFETY DATA SHEETS (SDS) FORMATS

Safety Data Sheets (SDS), formally Material Safety Data Sheets (MSDS), are informational guides for determining chemical handling and storage, necessary PPE and exposure action plans. These will now follow a standardized format and contain more extensive chemical information. Reference OSHA to understand the new layout, and keep your SDS binders accessible so employees can refer to them anytime.

ENGAGE EMPLOYEES USING BLENDED TRAINING FORMATS

When used in conjunction, instructor-led, DVD and online training engage all learning types. Lessons should combine visual and auditory instruction with group activities and handouts to encourage retention of GHS material, Cintas recommends.

KEEP TRAINING RECORDS ON FILE

To prevent OSHA fines, it is necessary to document all of the training conducted within your facility. Have employees sign training logs after they have completed GHS training and demonstrated an understanding of the concepts.

“Because hazardous materials present severe risks to workers, complying with GHS guidelines is essential for maintaining a safe work environment,” adds Amann. “Businesses that begin preparing now will find the transition much easier than workplaces that wait until the last minute.”

Cintas is offering a free on-site, no obligation consultation to determine what aspects of current hazard communication programs a given business needs to update. More information is available by calling 877-973-2811.

April 24, 2012

FRANKFURT AM MAIN, Germany — Around 250 exhibitors and 15,000 trade visitors expected

FRANKFURT AM MAIN, Germany — Sustainability will be the dominant theme of Texcare International — World Market for Modern Textile Care when it returns here in two weeks.

Show organizer Messe Frankfurt says all international market leaders—including the Alliance International brands, Barbanti, Beirholms Vaeverier, Ecolab, Girbau, Heprotex, Jensen, Kannegiesser, Kreussler, LG Electronics, Lavatec Laundry Technology, Macpi, Miele, Multimatic, Pellerin Milnor, Renzacci and Veit—have registered to exhibit during the May 5-9 show.

Altogether, Messe Frankfurt expects to welcome around 250 exhibitors and 15,000 trade visitors. As in previous shows (the event is staged every four years), the proportion of manufacturers from outside Germany will exceed 60%; the most important exhibitor nations besides Germany are Italy and the United States, Messe Frankfurt says.

“Texcare International is the leading meeting place for the sector,” says Wolfgang Marzin, president and CEO of Messe Frankfurt. “Only in Frankfurt do the top companies from all around the world launch so many new products. Only here is it possible to make so many business contacts. And only at the world’s leading trade fair for the sector can visitors gather so much detailed information.”

MECHANICAL ENGINEERING AND BUSINESS SUCCESS

One of the main objectives of industrial textile care is sustainable economic development because business success depends greatly on efficient machinery and plant coupled with effective processes and durable textiles.

As an information platform, Texcare International plays a key role by offering a comprehensive overview of the latest trends in the mechanical engineering sector, as well as in the fields of detergents and textiles, Messe Frankfurt says.

Plant and control systems that provide energy at the right time and in the right quantity are the key to the future. Thus, steam-on-demand is the starting point for highly efficient, low-loss heating processes. But other developments in the field of consumption-dependent control technologies are also expected at Texcare.

Recycling is another key issue and includes highly efficient recovery systems for the optimum use of heat energy, as well as the best possible circulation system and practical, economical process-water treatment processes. Additionally, existing technologies, such as solar energy and bioenergy, are generating new impulses in the world of industrial textile care.

IT’S IN THE WASH

Sustainability is also of great importance to manufacturers of detergents and washing additives. With the development of effective low-temperature processes, the chemical industry is making a significant contribution to the reduction of energy consumption.

New, customized concentrations of active agents improve washing results while cutting the need for post-treatment or rewashing. Other important issues at Texcare will include ecologically harmless “green” detergents, washing and impregnating agents. Discussion will be offered on a variety of topics, including nonhalogen solvents that are not marked as hazardous, as well as alternatives to hydrophobizing agents.

Moreover, increased attention is being given to the ecological balance of a product and the sector will pay increased attention to systems such as carbon footprint, cradle-to-cradle and life-cycle assessment.

MODERN COLORS, DESIGNS

Instead of the monotone royal blue and standard twill fabric of the traditional boiler suit, modern colors and designs, as well as multi-faceted materials and surfaces, now characterize the image of trade and industry. Elegance and style have conquered large sections of the workwear sector. Even protective clothing is oriented more than ever before to fashion.

Exhibitors from the textile and apparel industry, as well as the accessories and finishing sectors, will present the latest trends for a modern, functional and professional appearance. Concepts for corporate fashions will also play an important role.

Designs and colors are becoming increasingly sophisticated. Fabric manufacturers are taking up decorative elements from the 1970s, using striped patterns in herringbone and satin weaves, creating new Panama looks, reinventing the cavalry style and interpreting denim for workwear applications.

In addition to vintage-look hues, the current color spectrums are supplemented by fashionable natural and earth shades. Other highlights are classics from the world of suits and costumes, such as black, graphite, anthracite and night blue, which are now playing a leading role on the workwear stage.

Streetwear trends mainly influence the collections. The outfits are more robust in appearance, the pockets bigger, the cut more casual although practical, the material combinations and color mix less conventional, and the details more stylish.

INTEGRATING PROTECTION, COMFORT

In the past, the focus was on providing comprehensive protection against as many possible dangers at work as possible. Now, aspects such as moisture management, breathability, climate comfort and freedom of movement are growing in importance.

The latest developments in the fiber, yarn and textile industry diminish the symptoms of physical stress by minimizing the effects caused by perspiration and an increased core-body temperature. Special mixtures make it possible to produce fabrics for modern protective clothing that combines quality protection with a comfortable wearing climate. Additionally, the industry is working on further improvements to the elasticity of protective and professional clothing.

TEXCARE FORUM

Apart from the activities surrounding what is sure to be a busy exhibition floor, the international Texcare Forum will give the sector an opportunity to find out about the latest developments in the fields of science and research, as well as to exchange ideas and opinions with colleagues from home and abroad.

The Association of the Textile Service Industry (Industrieverband Textil Service – intex) and the German Dry Cleaning Association (Deutscher Textilreinigungsverband – DTV), in cooperation with Messe Frankfurt, will treat attendees to a free educational program for two hours each afternoon.

For the first time, each day of the Forum is individually themed. The conference will be of particular interest to dry cleaners and laundries on May 5-6 and to textile service companies and laundries on May 7-8. Here are some of the topics (tentative):

  • May 5, Future Day — Professional textile care in 2012; E-DryClean: online instruction for European dry cleaners; experiential marketing of dry cleaning; how textile service providers can face the challenges of the future.
  • May 6, Innovation Day — Teamwork between research and practice; recycling of personal protective equipment from the standards and certification perspective; innovative control options for laundry and finishing processes using test fabrics; antimicrobial textiles from laboratory to practical usage.
  • May 7, Sustainable Day — Holistic view of sustainability; ISO 26000 standard; energy efficiency; efficiency management in commercial laundries; water and energy savings for laundries.
  • May 8, Market Day — Regulatory and market trends for European textile services; the U.S. textile services market; HORECA (hotel/restaurant/café) market and the potential for textile services; professional textile services and the market demand in 2030; workwear developments.

WORTH THE PRICE OF ADMISSION

Texcare will be open 9 a.m. to 6 p.m. May 5-8 and from 9 a.m. to 5 p.m. May 9. Admission tickets can be purchased quickly and easily online at Texcare.com. Cost in advance is 15 euros (roughly $20) for a one-day ticket, 35 euros (roughly $46) for the entire show. If purchasing at the box office, cost will be 22 euros (roughly $30) for a one-day ticket, 48 euros (roughly $63) for the entire show.

For additional show information and updates, visit Texcare.com.

American Laundry News will be attending the show — Watch for updates beginning May 7!

March 28, 2012

NATIONAL HARBOR, Md. — Agency team is evaluating the effectiveness of programs such as the Voluntary Protection Program

NATIONAL HARBOR, Md. — The Occupational Safety and Health Administration (OSHA) is “struggling” with incentive programs that recognize employers for exemplary efforts in preventing workplace injuries and illnesses, Richard E. Fairfax, deputy assistant U.S. labor secretary, told an audience of Textile Rental Services Association (TRSA) members on Tuesday.

Fairfax, speaking to TRSA’s Leadership & Legislative Conference, said limited resources have prevented OSHA from expanding these efforts after they grew significantly in recent years, particularly during President George W. Bush’s administration.

In more recent years, OSHA has concentrated on evaluating their effectiveness. “I think the world of the program,” Fairfax says of the Voluntary Protection Program (VPP), but he indicated that such endeavors might need better quality control.

The VPP, Safety & Health Achievement and Recognition Program (SHARP) and other honors awarded to employers, including many in the textile service industry, are under evaluation by an OSHA team Fairfax appointed last summer. “I told them to take as long as they want, to do a top-to-bottom review,” he says.

In the meantime, he urged employers to take advantage of other compliance assistance programs, such as the free OSHA consultation service for companies with 250 workers or less. Agency personnel who visit a business and find violations don’t notify the federal office of these unless the location’s management refuses to fix them. This program saw a budget increase in 2011, Fairfax notes. Each OSHA area office employs a compliance assistance specialist who performs these inspections.

“Our senior and best compliance officers have moved into those positions,” he explains. “They’re not allowed to do anything in enforcement.” They exist for training and outreach and usually “all it takes is a phone call to the office” to involve them in a voluntary compliance effort.

Fairfax also pointed out that the agency hopes to increase its use of private-sector safety pros to help with other employers’ preventive efforts. In this special government employee (SGE) program, such an individual receives three days of free OSHA training, and then participates annually as a member of an OSHA team evaluating other companies’ safety procedures. The agency wants to increase the number of SGEs who can help permanent OSHA staff work with employers in preventive efforts.

Fairfax’s presentation included numerous statistics on the agency’s enforcement activities in 2011, such as a leveling of inspection totals from the prior year (down about 300 to 40,600) and a 6,000 decline in violations to 91,000. The textile services business had no willful or repeat violations, a rarity among industries, Fairfax says.

Those findings are consistent with TRSA’s SafeTRSA education and benchmarking program, which has logged results of improved safety practices among member companies during the past five years:

  • 42% reduction in total recordable injuries and illnesses rate (TRIR)
  • One-third reduction in DART Rate (days away from work, restrictions or transfers)
  • Most recent annual improvement of 5% in TRIR and 2.5% in DART rate
February 23, 2012

ALEXANDRIA, Va. — Richard Fairfax, U.S. Department of Labor deputy assistant secretary, will be a presenter during March’s Textile Rental Services Association (TRSA) Leadership & Legislative Conference in Washington.

Fairfax oversees the enforcement and construction directorates for the Occupational Safety and Health Administration (OSHA). In his previous post as OSHA’s enforcement programs director, he offered opinions on various safety regulations of interest to the textile services industry, in particular, those dealing with bloodborne pathogens and lockout/tagout.

His March 28 presentation comes as OSHA increases fines, as the average levy per serious violation has risen from $1,050 to $2,200 in the agency’s last two fiscal years. OSHA also is moving forward with its Injury and Illness Prevention Program (I2P2), an initiative that could see businesses revamping safety and health efforts.

Fairfax is expected to update attendees on the I2P2 process as well as other key rulemakings, including those related to noise control, musculoskeletal disorders, combustible dust, ergonomics, chemical exposure, the agency’s enforcement procedures and more.

To learn more about the conference, visit TRSA’s website.

February 15, 2012

RICHMOND, Va. — Cintas Corp.’s Chester, Va., facility has received the Voluntary Protection Program (VPP) “Star” worksite designation from the Virginia Occupational Safety and Health Administration (OSHA), the agency’s highest recognition for the practice of and commitment to exemplary occupational safety and health.

It is the third Cintas uniform rental operation to receive the coveted status, and the fourth company-wide.

“This type of achievement can only be realized when everyone is working together for one common goal,” says Howard Baron, general manager of Cintas in Chester, near Richmond. “To say I’m proud of my team would be an understatement. It’s a great accomplishment that is deserved by a great group of employee-partners.”

“Receiving the VPP ‘Star’ award here in the state of Virginia is no small feat. Every year, only a small number of companies are awarded this status,” says Jim Cheng, Virginia’s secretary of commerce and trade.

As a facility with leading safety and health practices, the Chester uniform rental facility constantly integrates improvements to its safety and health programs. Cintas employs 120 people in Chester and 1,000 statewide.

January 26, 2012

ALBANY, Ga. — Equinox Chemicals has announced that it has acquired Adco Cleaning Products, based in Sedalia, Mo. Terms of the acquisition were not announced.

Equinox will move Adco’s manufacturing operations to its state-of-the-art manufacturing plant in Albany, according to Yalda Harris, Equinox’s executive vice president for Global Product Management.

Dr. Jim Schreiner, Adco’s chief product technology officer, will also be relocating, she says.

Customer-service and order-taking staff will remain in Sedalia, and there will be no changes to the way customers or distributors order from Adco, Harris adds. The national sales team will remain the same.

Equinox is a specialty chemical manufacturer with specialty research, innovation, product development and commercialization capabilities that reach markets spanning the globe, the company says.

Adco manufactures a comprehensive line of specialty cleaning chemicals and detergents used in dry cleaning, commercial laundry, and janitorial and institutional cleaning applications. It offers more than 300 proprietary products through the Adco and Laidlaw brands.

“This latest acquisition will continue our aggressive strategy to revolutionize and revitalize the laundry, dry cleaning and cleaning chemical industry,” says Mark Grimaldi, CEO of Equinox Chemicals.

Mentor Partners had owned Adco since 2007.

October 31, 2011

LOUISVILLE, Ky. — An investigation is under way to determine how a Cintas Corp. maintenance technician was killed early Friday morning when the industrial dryer he was servicing started.

Kevin Lee Burgess, 55, died from blunt-force trauma and was pronounced dead at the scene, according to local authorities. Police are conducting a death investigation but believe the incident that occurred sometime before 4:45 a.m. Friday was an accident, according to local media reports.

“Cintas is devastated to have learned about the accident that took the life of one of our employee-partners at our uniform rental facility in Louisville overnight,” the company says in a prepared statement. “Our deepest heartfelt sympathy is extended to his family.

“The safety and security of our employee-partners is a priority at Cintas, and we are shaken by this news. The company remains focused on providing support to the family and his co-workers at the facility. A thorough investigation has begun to determine the cause of this accident.”

In March 2007, a Cintas worker was killed when he fell into an industrial dryer at the company’s Tulsa, Okla., plant. The death sparked a federal investigation of Cintas and prompted U.S. lawmakers to introduce laws for even greater federal oversight of worksite safety. The Occupational Safety and Health Administration (OSHA) later fined Cintas for safety violations at the Tulsa plant and five other locations.

Cintas reached an agreement with OSHA pertaining to all automated and semi-automated laundry facilities under OSHA’s federal jurisdiction in December 2008, and agreed to pay $2.76 million in fines.

The Textile Rental Services Association (TRSA) says this latest incident “comes amid steady improvements in the industry’s overall safety record as reflected in TRSA’s latest Safety Survey, which indicated that total recordable injuries and illnesses (TRIR) dropped by 5% from 2009-10.”

“This incident occurred despite substantial improvements and our industry’s investment in safety,” TRSA CEO Joseph Ricci says in an association blog entry. “We should respond by strengthening the industry’s resolve to continue our focus on developing safety cultures and striving for zero tolerance.”

Cintas has worked closely with TRSA to help educate industry colleagues on best practices for accident/illness prevention, according to the association, sponsoring tours of its semi-automated wash aisle facilities (one is scheduled at the company’s Lawrenceville, Ga., plant next week) and participating in various panel discussions on safety issues.

October 31, 2011

Learn how to cost-effectively enhance wash aisle safety for automated industrial laundry facilities, including policies and procedures, employee engagement and ownership of the safety process, training, and equipment manufacturer partnerships. Participate in a hands-on tour of a recently upgraded facility and speak with managers, engineers and safety staff responsible for ensuring occupational safety and health at the plant level.

Cintas, the TRSA member hosting this event, recently earned “Star” certification in OSHA’s Voluntary Protection Program, the first industrial launderer in the United States to receive this recognition, OSHA’s highest for workplace safety and health.

For more information: http://www.trsa.org/calendarevent/trsa-wash-aisle-seminar-and-facility-tour

October 4, 2011

CHICAGO — Based on discussions over the last several years with folks having just completed educational programs sponsored by various entities, I am astonished that many managers in the laundry industry are still unable to complete essential tasks that are key components to making them a success.

An AmericanLaundryNews.com Exclusive

CHICAGO — Based on discussions over the last several years with folks having just completed educational programs sponsored by various entities, I am astonished that many managers in the laundry industry are still unable to complete essential tasks that are key components to making them a success.

It is not totally the fault of teaching establishments. The number of dedicated, knowledgeable professionals in our field is becoming less and less due to attrition and the inability of certain organizations to fill vacancies with qualified individuals who have demonstrated proven abilities in laundry management.

Many new managers (and some old) are not able to properly design a new laundry system. They seem to not know or have forgotten that things like water, steam, air and chemicals are the basis by which one begins the design process. For example, do not start designing a wash system without knowing what type of ancillary design systems exist to support the effort.

You don’t design a new laundry that doesn’t have adequate steam pressure or facilities to support new systems. You don’t build a new laundry without incorporating employee facilities such as restrooms, dining areas, parking, etc. You don’t specify a new item of equipment if you cannot get to the spot of installation.

You specify washing and drying systems based on production capabilities demonstrated in a proposal, and then hold the supplier responsible for meeting those requirements. Never, ever specify how many wash chambers you need for a continuous batch washer, as the technology that has evolved over 10 years demonstrates a vast difference between what top- and bottom-transfer designs can achieve.

Writing specifications for textiles can be tricky, but it doesn’t have to be this way. I recently read a specification in which the customer stated only that it desired a 180-thread-count sheet. I was shocked, but not for the first time. Absent were finished sizes/dimensions, fabric construction, shrinkage allowances, colors (if required), fabric weights, types of fabric, labeling requirements, country of origin restrictions/requirements, delivery expectations, and applicable ASTM requirements, and I’m sure I may have missed some other points.

I retrieved some information that was part of the International Fabricare Institute (IFI)—now the Drycleaning and Laundry Institute (DLI)—educational program, where you went to school for months, studying everything from operations to the nuts and bolts of laundry and drycleaning chemistry. IFI did much work to restore products for the Smithsonian Institution in those days.

If you are placed in a position to specify a textile product, think of the following:

• Quality of fibers, fabrics and manufacturer

• Aesthetic appeal

• Comfort expectations

• Does it fit the purpose?

• Does it meet the target market?

• How well is it designed and constructed?

• What are the expectations, and will it perform?

While the corporate logistics novice desiring to make a name for himself or herself will never understand or appreciate this, standardization of laundry equipment and systems for an organization or corporate entity goes beyond making any sense (I’m being nice here).

Every laundry is built and designed differently. There are differences in floor structure, roof-load situations, clear ceiling heights, HVAC locations, water conditions, installation requirements, structure access, system loading/unloading needs, production needs, and types of items to be processed. Drain configurations and utility designs always vary from one plant to the next, and all have different ancillary support systems—air, water, chemicals, steam quality and pressure, thermal, etc. Expectations for automation are always unique; I could go on and on.

If you do not know laundry operations and the systems that process laundry, rely on those with true experience and expertise; keep in mind that titles and supporting programs like contracting do not necessarily demonstrate expertise or experience. Buyers should rely on technical expertise before making contractual decisions.

Most importantly, understand that standardization doesn’t permit determining best value and won’t allow one to take advantage of changes in the state of the art, which is always evolving.

I challenge our industry to step up to the plate, to get more involved in educational programs, to develop unbiased experts who can really inform customers and buyers of the pros and cons.

The old warhorses of our industry are fading or have faded away. I am proud to say that I learned from many of these giants. We need to regenerate or create the same type of environment that these true experts left for many of us.

August 23, 2011

COMPTON, Calif. — Infection control might be on everyone’s radar, but it is just one factor in recent changes to healthcare apparel. Peter Menaker, regional sales manager for textile manufacturer, distributor and importer American Dawn, says there are other factors driving changes in the textile industry, too.

Menaker briefed laundry processors and linen distributors during an Association for Linen Management-sponsored webinar, Changes in Healthcare Apparel.

For healthcare workers and laundry managers, infection control can be a major concern.

“As of June 2010, Centers for Medicare & Medicaid Services stopped reimbursing for the costs of hospital-acquired infections,” he says, “so it became more important for healthcare facilities to make sure there are as few hospital-acquired infections as possible.”

Most of the concentration has been on hand-washing initiatives. “That’s been a big focus,” he says, “because most such infections are transferred on the hands of the healthcare worker. I’ve seen recently initiatives … (concerning) hospital-acquired infections that occur among catheter patients and in patients with central lines.”

Another point of interest to laundry personnel is the use of antimicrobials bonded with the fabric of patient garments.

“Antimicrobial treatments are certainly starting to show up on patient apparel, bedding, cubicle curtains, room curtains, scrubs, personal protective apparel and equipment, and certainly they’ve been found in surgical gowns for some time.”

Antimicrobial Treatments

Menaker went into depth on treatments that involve metallic ions being fused permanently onto a textile product. Silver, copper and even gold are used in these technologies.

“These metallic ions combine with a membrane that increases the surface tension of fabrics that can also make them fluid-repellent yet breathable,” he says.

The ions puncture a germ’s cell membrane, rendering it incapable of replicating. These types of antimicrobial treatments, according to Menaker, are nonleaching and permanently bonded to the fabric. He warned against using any type of treatment that works by allowing the chemical to leach from the fabric.

“If the antimicrobial is leaching out of the textile, eventually it will not be effective in killing the organisms we want it to kill,” Menaker says. “Also, it’s possible that the leaching chemical could disturb the skin (of the wearer) and cause an issue. And we don’t want to be causing an allergic reaction or any problem with their skin.”

Also, a leaching type of textile creates a zone of inhibition, which leads right to a zone in which the antimicrobial treatment is only partly effective in killing off germs.

That could lead to the microbe mutating and becoming resistant to the treatment, developing into a superbug, he says.

Antimicrobial treatments can present challenges for laundry managers.

“With any of these antimicrobial agents, we want to make sure we use a chemical and a process in our laundry that will not break the bond between this molecule and the product that we want it to stay on,” Menaker says. “And the provider of the antimicrobial textile or your laundry chemical provider should be able to let you know which processes might be necessary for use with these types of products.”

There is a staining test available that can determine if the antimicrobial treatment remains on the textile product, he says.

Another potentially problematic issue for laundries arises when items such as isolation gowns or cover gowns feature a coating that can be refreshed. Each garment has a grid stamped onto the fabric or a label attached that allows the laundry to keep track of the number of times the item has been laundered.

Most treatments can withstand a limited number of washings—usually around 75. The challenge arises when a garment has been chemically refreshed, or a treatment is reapplied to the garment. How laundry personnel communicate that the garment is once again fluid-repellent is an ongoing concern.

Reapplying the treatment could also be cost-prohibitive.

Menaker says textiles are usually not involved in hospital-acquired infections, and there is a question whether treating the textiles with an antimicrobial would truly be helpful in preventing infection.

“I don’t think there have been any studies on this, and the jury is definitely still out,” he says.

Patient Satisfaction

Patient satisfaction is growing as a change motivator in the industry, Menaker says. Many healthcare facilities are using Press Ganey and other survey tools to gauge how patients perceive that institution’s commitment to care.

“In fact, textiles come into patient satisfaction quite a bit,” Menaker says, “if you realize that patients have more interaction with their hospital gown and their bedding than they really have with doctors and nurses.

“They’re exposed to their textile products 24 hours a day for every day they’re in the hospital. So, like it or not, these do make an impact on how satisfied they are with their treatment at the hospital.

“Usually the laundry hears about it when a linen item is of subpar quality or in quantity. But it can also go the other way, too. If linens are upgraded, they can actually make a patient experience more positive.”

Patient dignity is another influence on healthcare apparel decisions. Religious considerations, physical size and patient mindset all go into determining how a hospital’s apparel offerings fare in a patient’s assessment of dignity issues.

Burkas and face veils have been in the press, and obesity is a concern on many different levels, Menaker says. Patients also are more involved in their own care, and patient comfort and allowing them to focus more on the care for their illness is important, too.

“We also have smaller and smaller people coming into the hospital, too, with more premature births, and there may be some issues with garments being too big or not properly sized for the little patients,” says Menaker.

And there are standardization issues to be considered, especially as they relate to supply/processing costs and effectiveness of the laundry service.

“With so many SKUs, particularly in patient gowns,” Menaker says, “there’s some cost implications in standardizing, stocking fewer different garments, and processing them properly and distributing them to the end-user.”

Tomorrow: Laundry processors need to play a role in policy changes…

August 22, 2011

ASHTABULA, Ohio — When laundry managers review their injury logs with inspectors from OSHA or from their workers’ compensation insurance carriers, back injuries frequently rank among the most commonly reported. On average, each back-injury claim represents a week of lost productivity, according to the Bureau of Labor Statistics, plus associated healthcare costs. The culprits triggering many of these back injuries are not difficult to fix.

By paying attention to ergonomics, work positioning and the elimination or minimization of repetitive bending, reaching and lifting, laundry managers may save their workers from needless pain and injury and save their companies from needless, burdensome costs.

Considerations in Specifying

The importance of determining exactly how the spring-loaded mechanism is to be used becomes critical to whether ergonomics may be introduced as a cost savings or as a cost. Specifying the right spring-loaded mechanism requires the following key considerations:

Large items such as sheets or small items such as face cloths — Carts and trucks with relatively straight, vertical walls accommodate spring-loaded mechanisms most effectively because the platform may travel farther down toward the bottom without impediment. Carts and trucks with tapered walls or with stepped walls to permit nesting when empty sometimes block smooth travel and create gaps between the platform and the sidewalls in which small items may fall.

Linen transport cart, in-plant utility truck or basket — The more people are to be involved in moving and handling the load, the more effective using spring loading becomes and greater the value of hiding the spring mechanism under the platform.

Loaded by hand or catching from a freefall — If laundry trucks are to catch linens freefalling from a sling system, chute or conveyor, the platform needs to be able to accommodate the additional load borne in absorbing the fall without breaking and without the springs collapsing. The distance of the fall and the weight upon landing need to be determined to ensure the ideal number of springs is included. It is common for this type of dynamic load to require 50% more load-bearing ability of the platforms than a typical, hand-loaded platform. Using a large sorting table under the chute and transferring the linens to spring-loaded carts and trucks may offer a less costly yet ergonomically sensible alternative.

For soiled or cleaned — Preventing the spring-loading mechanism from contacting soiled laundry is important for infection control and, therefore, the hidden coil design offers an advantage.

Bagged linen or loose — Bagged linen is less likely to snag on the covered spring mechanism than loose linens.

Though each individual application will help guide the type of spring-loading mechanism to be specified based on balancing a variety of practical factors with cost considerations, choosing either type of spring loading delivers welcome support for workers and aids in the reduction of repetitive-motion injuries.

Click here for Part 1.

July 20, 2011

ANDOVER, Mass. — The Occupational Safety and Health Administration recently cited Royal Institutional Services Inc., a commercial laundry in Somerville, Mass., for four alleged violations of workplace safety standards following a worker injury.

OSHA opened its inspection after learning that a mechanic sustained a crushing hand injury on Jan. 26 while lubricating the chain of an ironer that was running.

The laundry, which is owned by Angelica Corp., faces a total of $49,935 in proposed fines.

OSHA’s inspection found that the machine had not first been de-energized and had its power source locked out before maintenance was performed, as required by the agency’s hazardous energy control or “lockout/tagout” standard.

OSHA cited Royal Institutional Services for one repeat violation with a fine of $35,000 for the lack of energy-control procedures; two serious violations with $14,000 in fines for the lack of effective training and evaluation; and one other-than-serious violation with a fine of $935 for a lack of documented lockout procedures for a machine.

Upon receiving the citations and proposed penalties, Royal Institutional Services had 15 business days to comply, meet with OSHA or contest the findings before the independent Occupational Safety and Health Review Commission.

April 14, 2011

“Cotton prices are incredibly high, and our textile suppliers are warning that they’ll continue to go up. Can you suggest some ways we can extend the life expectancy of the textiles that we process without completely sacrificing quality?”

Equipment/Supplies Distribution: Russ Arbuckle, Wholesale Commercial Laundry Equipment SE, Southside, Ala. — A Web-Exclusive

As the cost of cotton rises, premature linen replacement becomes a larger and more expensive issue.

March 3, 2011

“What planning and training must a laundry manager or textile rental operator coordinate to prepare his/her employees to react safely and swiftly during a crisis in the facility, such as a fire or other life-threatening event?”

Hotel/Motel/Resort Laundry: Phil Jones, Sheraton Vistana Resort, Orlando, Fla.

February 5, 2011

This Association for Linen Management webinar will present a comprehensive look at the MSDS (Material Safety Data Sheets) requirements in laundries and the changes proposed by the Occupational Safety and Health Administration (OSHA).

Webinar time is 2 p.m. Eastern, 1 p.m. Central, noon Mountain, 11 a.m. Pacific.

ALM members pay $49.95 per connection; nonmembers pay $75 per connection. Cutoff for ordering is 24 hours prior to webinar.

February 1, 2011

CHICAGO — In the environment we work in, it is imperative that we all reexamine what we are doing and how we are doing it. Stress levels in just about any workplace are on the rise, but we can all play a major role in reducing them.

An AmericanLaundryNews.com Exclusive

CHICAGO — In the environment we work in, it is imperative that we all reexamine what we are doing and how we are doing it. Stress levels in just about any workplace are on the rise, but we can all play a major role in reducing them.

It’s in a manager’s best interest to keep stress levels in his or her workplace to a minimum. Managers must be positive role models, especially in stressful times.

January 19, 2011

ALEXANDRIA, Va. — Recordable injuries and illnesses in Textile Rental Service Association of America (TRSA) member workplaces dropped 17% from 2008 to 2009, according to the annual TRSA Textile Services Industry Safety Report just released.

December 13, 2010

CHANDLER, Ariz. — The Chandler facility of national uniform services provider Cintas Corp. has been accepted as an Occupational Safety & Health Administration (OSHA) Voluntary Protection Program (VPP) “Star” site, the agency’s highest recognition for the practice of, and commitment to, world-class occupational safety and health.

Cintas says it is the first industrial launderer in the United States to receive the Star certification.