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CHICAGO — As we enter the new year, I first want to thank all of you who read my columns on AmericanLaundryNews.com. I appreciate your comments and suggestions.
Let’s continue our discussion about leadership. We all must have an honest understanding of who we are, what we know, and what we can do to add leadership value to our organizations. Keep in mind that it is the followers, not the leader or someone else, who determine if the leader is successful.