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Content about Memphis

March 29, 2012

FAIRWAY, Kan. — There's nothing like learning from peers who have blazed a trail of success

FAIRWAY, Kan. — There’s nothing like learning from peers who have blazed a trail of success. That’s why the American Reusable Textile Association (ARTA) will feature operator roundtable sessions—on sales and controlling linen losses—each day of its 2012 Education Conference next week in Memphis, Tenn.

The Tuesday through Thursday conference is titled Marketing Reusables in 2012: How Clean is Clean, How to Sell Clients – and Control Losses After the Sale. In addition to operator roundtables with Q&A, ARTA will host speakers from the Mayo Clinic, 3M, Encompass Group, the Healthcare Laundry Accreditation Council (HLAC) and more.

A technical service representative from 3M will address Standards of Clean – How Do We Measure It? Francis Zieman, RN, BSN, MS, CSPDT, will provide an overview of tools and methods to measure cleanliness and then invite members of the audience to test different items, based on written instructions.

HLAC Inspection Chair Judy Reino, Reino Linen, will review best practices during Infection Prevention 101: Practices for the Laundry. Her review will include facility design, personnel, equipment and processes, transportation and clean-linen storage.

Mayo Clinic’s Cindy Molko, RLLD, director of linen services, will offer practical advice you can take back to the office in the session, Infection Prevention and You.

Some other sessions include an update on Cotton and Textile Issues in 2012: What to Expect from Tom Langdon, vice president of sourcing and purchasing for Encompass Group, and Hotel Guest, Hospital Patient or Visitor: Is Your Health at Risk? by Steve Tinker, vice president, Gurtler Industries.

The two operator roundtables planned, Capturing the Healthcare Sale and Case Studies on Stop-Loss Strategies, will feature profit and not-for-profit, regional, and national operators sharing their strategies for selling reusable surgical textiles and controlling losses. All sessions will leave time for Q&A from the audience.

ARTA’s conference will take place at The Peabody Hotel and is open to members and nonmembers, as well as all sister associations.

The Welcome Reception hosted by MIP and Encompass kicks off the event on Tuesday. Attendees who arrive that afternoon can sign up for a tour of Methodist LeBonheur Healthcare Laundry or visit Graceland.

The education program starts Wednesday with sessions running all day, and includes a group lunch. Attendees can mingle and network at the Sponsors’ Reception that evening at The Cotton Museum and Exchange.

The conference ends at noon on Thursday. Continental breakfast is included both days before education sessions begin.

Registration is still open. Visit the ARTA website or contact Executive Director Nancy Jenkins at njenkins@arta1.com for more information.

November 30, 2011

FAIRWAY, Kan. — The American Reusable Textile Association (ARTA) has shifted the dates of its 2012 Education Seminar slightly based on the event’s proximity to Passover and Easter, according to an association press release.

The April 3-5 conference at The Peabody Hotel in Memphis, Tenn., will focus on “Marketing Reusables in 2012: How Clean is Clean, How to Sell Clients — and Control Stop Losses after the Sale.”

“We realized both Passover and Easter were the weekend following the conference, so we’ve moved our dates to April 3-5 to make travel easier for attendees,” ARTA President Steve Tinker explains.

The conference is open to ARTA members and non-members, as well as ARTA’s sister associations. The agenda and speakers are being finalized, but the education program will include these topics:

  • Hotel Guest, Hospital Patient or Visitor: Is Your Health at Risk?
  • Infection Prevention — A Clinical Perspective
  • Infection Prevention 101: Practices for the Laundry
  • Standards of Clean — How Do We Measure It?
  • Antimicrobial Finishes — Claims vs. Reality
  • Infection Prevention and You: An Interactive Session
  • Update on Cotton/Textile Issues
  • Update on LCA Research: The Case for Reusables
  • Thinking Outside the Box: Client Needs vs. Tradition
  • Capturing the Healthcare Sale: Operators Share Strategies and Tactics
  • How to Stop Linen Losses and Retain Profitability
  • How to Develop Your Stop Loss Plan: An Interactive Session
  • Roundtable/Operator Panel/Case Studies on Stop Loss Strategies

ARTA will offer discounts on multiple registrations, as well as sponsorships and exhibit opportunities for suppliers.

For more information on ARTA and the seminar, contact Executive Director Nancy Jenkins at njenkins@arta1.com.

November 1, 2011

The American Reusable Textile Association (ARTA) will host its 2012 Education Seminar on April 3-5, 2012, at the Peabody Hotel in Memphis, Tenn. Focus of the meeting will be client education and employee customer service training.

The meeting is open to ARTA members and non-members, as well as sister associations. In addition to sessions featuring information and tools on client in-service training and employee customer service training, the conference will provide updates on technical and production issues that affect the marketing of linen and medical textiles.

For more information, contact Executive Director Nancy Jenkins, njenkins@arta1.com, or visit www.arta1.com.

October 17, 2011

FAIRWAY, Kan. — The American Reusable Textile Association (ARTA) has announced the dates and location for its 2012 education seminar —April 5-6 at the Peabody Hotel in Memphis, Tenn. The meeting will focus on client education and employee customer service training.

“With the advent of the green movement, all businesses are scrutinizing the environmental impacts of their operations,” says ARTA Executive Director Nancy Jenkins. “In the healthcare market specifically, national organizations such as Practice Greenhealth and the Association for the Healthcare Environment (AHE) are encouraging their members to increase the use of reusable medical textiles as an effective means to minimize waste.

“The challenge for our clients is that many have only ever known disposable items. It’s up to our industry to provide the education and in-service training that can help healthcare workers increase their use of reusable textiles in an effective and nonthreatening manner.”

ARTA’s 2012 meeting in Memphis is open to members and nonmembers, as well as all sister associations. In addition to sessions featuring information and tools on client in-service training and employee customer service training, the conference will provide updates on technical and production issues that affect the marketing of linen and medical textiles.

July 28, 2010

I have had numerous discussions with my fellow laundry managers in recent years about job security. This certainly has been a hot topic around the country. Can you stay at a job too long? Is the concept of working for just one or two employers during your career a thing of the past?

Our discussions revealed three key issues:

ASCERTAINING MARKET VALUE

December 18, 2009

For months we’ve talked about what to do in case of an H1N1 flu pandemic. I’ve discussed the advisability of starting a reusable-isolation-gown policy to help control costs and provide a stable supply to hospitals if there were such a pandemic. Everyone thought this was a good idea but was unwilling to commit the organization.

September 7, 2006

ATLANTA — Private equity firm Kelly Capital sold significantly all assets of its National Linen & Uniform Service (NLUS) affiliate to Salt Lake City-based Alsco just prior to the Labor Day weekend. Terms weren't disclosed.

The deal includes branches in Florence, Ala.; Doraville, Atlanta and Savannah, Ga.; Shreveport, La.; St. Louis, Mo.; Charlotte, N.C.; Charleston and Columbia, S.C.; Knoxville, Memphis and Nashville, Tenn.; Lubbock, Texas; and Alexandria, Portsmouth and Roanoke, Va.

July 7, 2006

During a working lunch the other day, a sales representative from a manufacturer of microfilament mops asked me how to solve an inventory problem. One of his customers regularly purchases mops but never seems to have enough.

June 9, 2006

MEMPHIS, Tenn. — No one is infallible. Eventually, no matter how finely tuned you believe your laundry or linen operation to be, someone under your direction is going to make a mistake. It may even be you.

A customer will be overbilled. A route driver or linen distribution aide will fail to make a timely delivery. An order will come up missing some items.

May 18, 2006

RICHMOND, Ky. — Little time remains to register for the 2006 National Association of Institutional Linen Management (NAILM) Educational Conference slated for next month in Memphis, Tenn., association officials report.

The June 8-10 event will feature a wide variety of educational sessions and other activities.

Building alternative revenue streams, managing energy costs, customer recovery, waste management, disaster planning and group purchasing plans are among the seminar topics.

January 4, 2005

Over the past five years, I’ve had many discussions with fellow laundry managers about job security. This certainly has been a hot topic around the country. Several managers have asked, “Can you stay in a job too long?” and “Is the concept of working for just one or two employers during your working years a thing of the past?”

Here are the main issues that always come up in our chats:

MARKET VALUE