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Content about Joseph Ricci

June 25, 2012

BLOOMINGTON, Minn. — Textile services industry must measure itself against safest companies

BLOOMINGTON, Minn. — Safety and textile services industry leaders addressed representatives from many of the nation’s commercial textile services facilities regarding the importance of continuous safety improvement “in our plants and on our roads” during TRSA’s recent Safety Summit.

“The objectives of this first TRSA Safety Summit were to increase safety awareness and generate initiatives for continuous safety improvements,” says TRSA President/CEO Joseph Ricci. “We must continue to move the industry from compliance and benchmarking against ourselves to a culture of safety measured against the best companies.”

More than 30 textile services companies—national and regional chains as well as independent local operators—participated in the “Safer Together” Summit, with more than half of participating companies sending multiple representatives.

“I’m inspired to be here; I’m inspired to talk to people. Hopefully, when we leave here, we reach out to each other,” says Michael Anderson, assistant general manager, Paris Healthcare Linen Services, DuBois, Pa. “Whether we’re in similar markets or not, when it comes to safety, we all should be involved in making it better for our plants.”

Rick Pollock, the incoming President of the American Society for Safety Engineers (ASSE), kicked off the event by providing a framework for establishing a safety culture. He was followed by facilitated breakout sessions of 12-15 participants focused on sharing best management practices and developing “next steps” for TRSA’s pursuit of continuous safety improvement, including sessions on ergonomics, injury prevention, fleet safety and management support.

The highlight of the Summit was a panel of the industry’s highest-ranking executives discussing their companies’ safety challenges and their integration of safety into daily operations.

The group included Bill Evans, AmeriPride Services, Minnetonka, Minn.; Scott Farmer, Cintas Corp., Cincinnati; Karl Filip, Alliance Laundry & Textile Services, Atlanta; and Jeff Wright, G&K Services, Minneapolis, Minn.

The panel called for shifting industry-wide improvement efforts from an OSHA-compliance-focused agenda to a risk-based, zero-tolerance approach.

“When measuring against ourselves, the textile services industry has made impressive gains in the reduction of illness and injury,” says Farmer, CEO of Cintas. “For continuous improvement, we must begin measuring ourselves against the safest companies regardless of their industry.”

As a result of the Safety Summit breakouts, TRSA will increase its commitment to developing and disseminating safety training and awareness resources, as well as establishing a safety advocate for the industry.

June 18, 2012

NEWBURGH, N.Y. — Discusses how government can facilitate small-business investment

NEWBURGH, N.Y. — Congresswoman Nan Hayworth (R-NY-19) recently visited Unitex Textile Rental Services’ facility here to meet local constituents and discuss how government can facilitate small-business investment to revitalize the economy.

Hayworth, who is also a doctor, toured the 4-year-old healthcare laundry—a member of the Textile Rental Services Association (TRSA)—that employs 220 local residents and processes more than 60 million pounds of rental hospital linens annually.

She met with Unitex Textile Rental Services President Michael Potack and Vice President of Sales & Marketing David Potack, as well as TRSA President & CEO Joseph Ricci to discuss issues impacting small business and the textile services industry. Their conversation focused on the importance of bi-partisan approaches to developing tax and energy policies that reduce uncertainty, encourage investment and create economic growth.

“Individuals, and the government, must take responsibility and demand accountability to ensure our policies work to improve our economy,” says Hayworth. “We must develop tax, energy and healthcare policies that reward market-driven solutions for companies that create value and invest in their local economy.”

“We need to encourage business investment, not hinder it with regulation, such as efforts to access our nation’s natural gas reserves,” says Michael Potack. “If we switched our 125 vehicles to natural gas, we could save nearly $30,000 per vehicle over a 5-7 year period, while reducing our carbon footprint significantly and reducing our dependency on foreign sources.”

The group also discussed the potential impact on business of pending Supreme Court decision on healthcare reform. Hayworth believes that regardless of the court’s decision, the healthcare system must become more market-driven based on “quality and cost of services.” She also applauded TRSA’s efforts to quantify hygienically clean linen and sustainability as efforts to “self-regulate and demonstrate value.”

April 9, 2012

ALEXANDRIA, Va. — Today, the industry accounts for more than 200,000 individuals employed at

ALEXANDRIA, Va. — The Textile Rental Services Association of America (TRSA), representing independent, regional and national laundry operators and associates in the $16 billion reusable textile services industry, celebrates its 100th anniversary this year.

Most Americans benefit at least once a week from the cleanliness and safety provided by the industry—through its laundering and delivery of reusable linens, uniforms, towels, floor mats and other products for the healthcare, hospitality and industrial/manufacturing sectors, TRSA says.

“TRSA members launder reusable textiles and provide other products and services that help businesses project a clean and attractive public image,” says TRSA President & CEO Joseph Ricci, CAE. “Our industry reaches every major business and industrial region and city in the country.”

Textile services companies maximize efficiencies for laundering uniforms, hotel and hospital linen, garments, and restaurant linen by utilizing high-capacity, high-speed laundry equipment to minimize cost and consumption of water, energy and chemistry. Most of these companies are family-owned and -operated and have evolved from providing family laundry service in the late 1800s to serving the growing healthcare sector.

Today, the industry accounts for more than 200,000 individuals employed at 2,000-plus facilities nationwide. TRSA calculates that 1.8 million U.S. business locations are textile services customers generating roughly 15 billion pounds of laundry per year delivered by the third largest fleet of vehicles (behind only FedEx and UPS).

Healthcare and hospitality businesses account for about two-thirds of the laundry volume, with the balance to manufacturing and service industries that use customized work uniforms.

“Our industry has evolved as customer needs have evolved,” notes Ricci. “Before the turn of the century, textile services companies delivered clean, reusable items by bicycle and horse-drawn carriage as a less costly, time-saving alternative. Reusable textile service has long been the greener, more sustainable alternative to disposable products, home and on-premises laundries by reducing waste and conserving water and energy.”

March 22, 2012

LAKE BUENA VISTA, Fla. — TRSA and Walt Disney World host roundtable discussions involving

LAKE BUENA VISTA, Fla. — The Textile Rental Services Association (TRSA) last month hosted the first of six Executive Roundtables planned for 2012, providing members with benchmarking information designed to improve operations, performance, productivity and safety.

TRSA President Joseph Ricci says his association’s members are always looking for opportunities for innovation. “Differentiation with unique goods and services provide a niche for new market entry and the financial premiums associated with those opportunities,” he explains.

This gathering covered issues impacting the restaurant/food-and-beverage and hotel/lodging markets. A representative of Darden Restaurants—the world’s largest full-service restaurant company, including the Red Lobster, Olive Garden and Longhorn Steakhouse brands—took part in the roundtable discussion, promoting the exchange of information from customer to service provider.

Industry consultants from Pertl & Alexander led discussions on linen loss and replacement for hospitality and food-and-beverage (F&B) applications. Attendees were invited to tour three Walt Disney World laundries, each with a special application and purpose.

The Housekeeping Plant processes rooms linen and pool towels for the nearly 30,000 Disney World hotel guestrooms. It produces more clean linen than any other single laundry location in the world—nearly 120 million pounds annually. The 16-year-old facility operates seven tunnel washers (that are targeted for replacement) and an automated open-pocket cell. 

The emphasis on throughput production is clear, but not at the risk of sacrificing quality. Quality control is ongoing, including a station that randomly evaluates linen before shipment.

Bob Corfield, president of Laundry Design Group, appreciated the production and efficiency of the housekeeping plant, but was eager to see how Disney handled its considerable costume and uniform requirements.

After a short bus ride, the group toured the Costume Facility that processes 29,000 costumes and cast member uniforms every day. 

Curt Gray, chief administrative officer for AmeriPride Services in Minnetonka, Minn., says he felt more at home in the uniform plant environment. His goal was to better understand how a world-class organization like Walt Disney World integrates its service culture into the industrial laundry environment.

After going through the plants, Gray commented that the net result of what Disney accomplishes appears to be the sum of doing a lot of little things right.

The Costume Facility tours like a morph between a large drycleaning shop and a production industrial plant (it also processes all walk-off mats used in the theme park). Equipment includes four drycleaning machines, two wetclean washers, and an assortment of washer-extractors.

Terri Amey, Disney’s costume plant manager, attributes the production and quality to the plant’s “cast.” Average term of service among full-time employees there is 19.5 years.

Pablo Lucchesi of Crown Linen, Miami, was particularly interested in touring Disney’s Food and Beverage Plant, as F&B is a growth center for his company.

Disney’s F&B facility provides table linen for the 200 park restaurant outlets servicing 32 different color options.

F&B delivery drivers arrive at work at 2 a.m. Pickups and deliveries are made in the early-morning hours using lowboy trailers. They are equipped with ramps that eliminate lift-gate requirements, reducing delivery times and improving operator safety.

The next TRSA Executive Roundtable is scheduled for May and will involve operational and market issues specific to national textile services companies.

March 1, 2012

ALEXANDRIA, Va. — The Textile Rental Services Association (TRSA) has launched an international initiative to lead the textile services industry to new heights in sustainability and environmental protection with the unveiling of its Clean Green certification program.

The new program recognizes companies that meet TRSA requirements for achieving efficiencies in water and energy conservation and adopting best management practices for reusing, reclaiming and recycling resources.

The certification gives the industry’s business-to-business customers third-party verification that the uniforms, tablecloths, bed sheets, floor mats, towels and other reusable textiles they procure from Clean Green-certified companies are laundered in an environmentally friendly manner, TRSA says.

Textile services companies will pay a per-plant fee to be considered for certification.

“Contracting with a Clean Green laundry is a commitment to sustainability and statement of conscientiousness about natural resources, part of managing a supply chain with maximum environmental protection in mind,” notes Joseph Ricci, TRSA president and CEO.

More business owners and operators are modifying their production technologies, processes and work habits to improve efficiency and conserve supplies. “Clean Green prompts them to consider how their choices of outsourced functions such as laundry affect their total environmental impact,” Ricci observes.

Businesses that opt for work uniform rental service and linen supply from textile services companies—as opposed to assigning staff to wash work clothes at home or using smaller on-premise or commercial laundries for linens—have chosen the superior route for minimizing natural resources depletion, according to TRSA.

Textile services operations with the highest-speed, largest-capacity equipment are most likely to exceed Clean Green standards due to such machinery’s energy and water efficiencies, TRSA says. Because these industrial-scale laundries have hundreds or even thousands of customers, they are large enough to economically deploy the latest technologies for removing pollutants, recovering heat and reusing rinse water, among other resource-saving functions.

Dempsey Uniform & Linen Supply, based in Jessup, Pa., is the first launderer in the world to be certified Clean Green.

For more details about the TRSA program that is open to members and non-members, go here.

February 14, 2012

ALEXANDRIA, Va. — The textile services industry has reached new heights in natural resources conservation, according to the latest Laundry Environmental Stewardship Program (LaundryESP®) survey released by the Textile Rental Services Association (TRSA).

Responses compiled from 500 U.S. TRSA member facilities indicated that their carbon footprint per pound of laundry is 11% smaller than in 2006, driven by a 14%-per-pound decline in energy use. Water consumption has dropped 6% in that time.

The results emerged on the heels of a study published by a European textile services coalition that concluded the production technology typically used by TRSA members “is the most sustainable way of doing laundry, almost without loss of quality and functionality.”

Such large-scale washing, drying and wrinkle removal is up to three times more sustainable than a domestic laundry process, the European group concluded.

It added that TRSA members’ techniques were also proven up to twice as effective in this respect as on-premise laundries (OPLs).

In terms of carbon footprint (carbon dioxide production), the metric most associated with sustainability, LaundryESP® determined that TRSA member laundries now generate 0.36 pounds of CO2 per pound of laundry washed. That’s a 24% decline since 1997, the first year of data tracking.

This prevents emission of 1.49 billion pounds of CO2 per year, which is the equivalent of taking 135,000 typical cars off the road. It would be necessary to plant roughly 30 million trees to achieve a similar reduction.

“LaundryESP® is a testimonial to TRSA members’ commitment to improving their efficiency, which enhances the environment and the economy,” says TRSA President Joseph Ricci. “Sustainability in commerce is not just about expending fewer resources, it means achieving those gains year after year because it’s profitable to do so.”

Businesses that patronize TRSA member facilities deserve much of the credit for the textile services industry’s greater efficiencies, according to Ricci.

“They understand that sending their uniforms, linens, floor mats, towels and other textile products to TRSA members is the most economical way to clean these,” he says. “LaundryESP® proves to our members’ customers that their patronage of TRSA companies is ‘greening’ their own businesses more than ever and enabling our members to continue to be vital corporate citizens in cities and towns across the nation.”

TRSA has prioritized promoting member companies’ services to facilities now using OPLs as well as businesses that could substitute durable, reusable cloth products for the non-launderable or paper equivalents they now buy.

The new research provides up-to-date confirmation that professional uniform service is a pro-environment choice that’s becoming more sustainable, Ricci notes.

The LaundryESP® findings indicate how TRSA members’ resource requirements have dwindled:

  • 2.55 gallons of water per laundered pound, down 33% since 1997, a 9.9-billion-gallon annual differential, or enough to serve the residential purposes of 270,000 people in a year.
  • 2,260 Btu of energy, down 27%, due to declines of 26% in natural gas, 9% in electricity, 81% in propane, 75% in fuel oils, and 30% in all hydrocarbon (production) fuels.

These combined reductions save energy at the rate of 11 trillion Btu per year, or enough to power 116,000 typical U.S. households.

Recent data comparing the sustainability of large-scale TRSA member laundering techniques to domestic and OPL processes were generated by TKT, the research arm of the Dutch national associations for textile services (FTN) and dry cleaning (Netex).

CINET, a council of mostly European national associations, published these studies.

January 19, 2011

ALEXANDRIA, Va. — Recordable injuries and illnesses in Textile Rental Service Association of America (TRSA) member workplaces dropped 17% from 2008 to 2009, according to the annual TRSA Textile Services Industry Safety Report just released.

September 13, 2010

ALEXANDRIA, Va. — Typical members of the Textile Rental Services Association (TRSA) continued in 2009 their year-after-year streak of outperforming the economy, the association’s 2010 Industry Performance Report indicates.

Compared with the nation’s real GDP decline of 2.6%, a company with a classic TRSA business profile (dominated by linen and healthcare work) lost only 1.8% in revenue, TRSA reports. And profits increased—from 4.8% of sales to 5.9%.

March 2, 2010

ALEXANDRIA, Va. — The Textile Rental Services Association (TRSA) has named Joseph Ricci, a 20-year association executive, as its new president. He will begin serving Monday.