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April 14, 2009
SanMar Opens Jacksonville, Fla., Warehouse to Serve the Southeast

SEATTLE — SanMar Corp. has opened a new 525,000-square-foot warehouse facility in Jacksonville, Fla., that will serve as the company’s regional shipping and inventory center for the Carolinas, Georgia, Alabama, and Florida.

March 4, 2009
Hotel Departments’ Partnership Thrives on Good Communication

JACKSONVILLE, Fla. — While the laundry and housekeeping departments of a hotel have unique roles and face differing obstacles to perform their tasks, they share a primary goal: to make their guests feel comfortable and to encourage them to stay at the property again.

Good internal communication is integral to making that happen, advises Rafael Castro, textile services production manager for the Disneyland Resort in California. Castro was a guest speaker for the Association for Linen Management (ALM) during its national conference here.

June 30, 2008
ALM Honors Hoelscher, Cardillo with Top Awards

JACKSONVILLE, Fla. — Richard Hoelscher earned the Association for Linen Management’s (ALM) highest management award when he was named the 2008 Heywood Wiley Manager of the Year during ALM’s Annual Educational Conference last Monday.

April 14, 2008
ALM Conference Seeks Balance of Outcomes, Service, Safety

JACKSONVILLE, Fla. -- The corporate headlines loudly proclaim the companies that provide excellent customer service, ownership touts management’s ability to “trim the bottom line,” and firms with excellent safety records engage in much flag-waving. But the Association for Linen Management (ALM) wonders just how many companies are able to balance the three.