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Content about Illinois

March 5, 2013

OAKBROOK TERRACE, Ill. — Project included all demolition and construction necessary to install, relocate variety of new/existing laundry equipment

OAKBROOK TERRACE, Ill. — ARCO/Murray National Construction Co. recently completed the equipment retooling and plant remodel of a Crothall Laundry Services healthcare laundry in Manassas, Va., the design-build firm reports.

The project scope included all demolition and construction necessary for the installation and relocation of new/existing equipment, which included tunnel system dryers, ironers, lint collectors, small-piece folders, blanket folders, and a new overhead monorail system.

ARCO/Murray provided all utility connections to such equipment, including compressed air, gas, steam/condensate return, and water, along with all process equipment ventilation.

All work was scheduled to keep the plant fully operational with minimal shutdowns and delays. The ARCO/Murray team was able to accomplish this through off-hours work and constant communication between all project team members, the firm says.

From ARCO/Murray, Elliot Mata served as project executive and Doug Houser was project manager. PAC Industries provided the equipment. All monorail system fabrication and installation was provided by E-Tech.

February 18, 2013

FRANKFORT, Ill. — More than 170 HLAC accredited laundries across four countries, with more international opportunities coming

FRANKFORT, Ill. — Rocco Romeo, CEO of HLS Linen Services, Ottawa, Ont., was elected president of the Healthcare Laundry Accreditation Council (HLAC) during the organization’s recent 2013 elections.

Other officers for the year are Chuck Rosmiller, Crothall Laundry Services, vice president; Robert Potack, Unitex Textile Rental Services, secretary/treasurer; Nancy Bjerke, BSN, RN, MPH, CIC, Association for Professionals in Infection Control and Epidemiology (APIC), immediate past president; and Bradley J. Bushman, Standard Textile Co., director-at-large.

Myles Noel, COMTEX, and Neil Pascoe, RN, BSN, CIC, Texas Department of State Health Services, were elected to the HLAC Board of Directors for the first time. They join the following directors who are continuing their terms into 2013: Gregory Gicewicz, Sterile Surgical Systems; Sandra J. Hensley, RN, MSEM, BSN, CIC, University of Toledo Medical Center; Rick Kislia, Crescent Laundry; and John Scherberger, CHESP, Healthcare Risk Mitigation Inc.

“HLAC made significant progress in many different areas this past year,” says Romeo. “Thanks to a strong, dynamic board and leadership team, HLAC continued to grow, ensuring its presence as the premier accrediting body in the healthcare laundry industry.”

The new HLAC Standards (including the introduction of Part III, Surgical Pack Assembly Room Standards for the Operating Room), were successfully implemented, the organization reports.

There are more than 170 accredited HLAC laundries in the United States, Canada, Mexico and Israel, and the organization plans to pursue additional opportunities in other countries.

“Laundries seeking accreditation do so voluntarily and demonstrate their commitment to healthcare customers and patients by promoting a culture of excellence and continuous process improvement,” Romeo says.

HLAC is planning a series of webinars this year that will assist laundries seeking accreditation and will promote patient safety and infection control.

December 19, 2012

RIPON, Wis. — Longtime distributor already reps UniMac OPL equipment in parts of Illinois and Wisconsin

RIPON, Wis. — Alliance Laundry Systems has officially appointed Washburn Machinery, headquartered in Elk Grove Village, Ill., as its new UniMac distributor for northwestern Indiana.

The longtime distributor already represents UniMac’s on-premise laundry equipment in northern and central Illinois and east-central and southern Wisconsin, according to its website.

To learn more about Washburn Machinery and its relationship with Alliance Laundry Systems, visit washburnmachinery.com.

October 2, 2012

ELK GROVE VILLAGE, Ill. — Keeping costs low while continuing to provide premium services for customers is daily struggle

ELK GROVE VILLAGE, Ill. — Keeping costs low while continuing to provide premium services for customers is a daily struggle for any operations manager. With so many areas to oversee, it’s easy to overlook one of the most important—the laundry room.

It is an essential behind-the-scenes operation, where there are a number of ways to save money and still provide customers with the quality linens they expect. Newer technologies, coupled with reliable, durable, industrial-strength machines, can save owners thousands of dollars in the first year alone.

The initial investment in laundry equipment is the most important aspect of making sure a laundry room is cost-efficient in the future. Choosing machine features such as high G-force extraction, advanced controls and industry-leading technologies, combined with proper employee processes, allows managers to operate an efficient laundry room.

HIGH EXTRACTION

The best place to remove water from linens is the washer. As laundry technology advances, G-force extraction speeds continue to increase. Certain manufacturers are producing washer-extractors that spin at up to 400 G-force—removing more water from linens than lower-G-force machines.

If a laundry runs a 60-pound, 100-G machine 365 days a year and produce 12 loads a day, at $1 per therm, it would cost approximately $4,630 in gas to dry the linen completely. Comparatively, assuming you followed the same schedule and used the same amount of linen, the cost to dry linen in a 60-pound tumbler after withstanding 400 G-force extraction is $2,746 a year in gas. The difference is $1,884 per year per machine. As many hotels have multiple machines, this is a significant cost saving in just one year.

Investing in a machine that offers high G-force extraction will pay for itself over time, and help laundries reduce water and utility costs.

CONTROL FEATURES

Over the last few years, manufacturers have begun to truly automate machines through the development of advanced controls. These controls typically offer additional features to help make machines more efficient and can amount to thousands of dollars in energy, maintenance and labor savings.

Some advanced controls have the ability to monitor machine performance and provide reports that show error messages, as well as maintenance information and alerts. Additionally, the reports give managers a continuous log of maintenance history, which can be used to keep track of how the machine is being used.

Alerts provide managers with important maintenance information in order to make sure machines are running at maximum efficiency. This feature helps prevent unnecessary downtime, repair costs and disruptions in service. For example, after every 200 hours of machine use, managers are alerted that the main bearings need to be greased. This prevents unnecessary wear and tear, and allows managers to focus on other aspects of their job rather than manually recording.

Another feature allows for actual time-and-date stamping of the last 25 loads completed. With this function, managers can see what time a cycle started and ended. If long periods of time pass between cycles, it could mean employees aren’t working efficiently. Reports like this can be used as a training mechanism, showing managers where supervision needs to be focused or where more training is needed.

Restricting the fast-forwarding of cycles can combat labor and quality issues. Some owners have reported employees skipping certain cycles in order to expedite the laundry process, which allows the employee to leave earlier or do less work during their shift. When this feature is turned on, managers can rest assured that the linens are being cleaned to the standards they have set in the time frame specified.

Since labor costs are such a huge expense of the laundry operation, one other feature to look for in machine controls is a “head start” option, which allows machines to begin a cycle before employees report for the day. Employees can load the washer at day’s end, then the machine will automatically start and finish so employees can immediately move the linens to the dryer at the beginning of the next shift. This allows for one extra load to be processed per day.

OVER-DRY PREVENTION

Along with advanced controls, other technologies are becoming readily available for on-premise laundries, such as over-dry prevention. This technology directs the dryer to shut off when a load of linen has reached an optimal level of dryness. This reduces energy costs associated with over-drying and protects the integrity of linens, decreasing the need for replacement.

In a survey of commercial laundry distributors and laundry managers, 79% believe on-premise laundries over-dry by more than eight minutes per cycle. If this time were eliminated, annual savings could be as much as $883 in utilities and nearly $5,000 in labor. Also, the linens experience 31% less fiber loss when over-drying is eliminated.

OPERATIONAL SAVINGS

An easy way that managers can make sure they’re running an efficient laundry operation is by properly training employees on how to load machines. A common issue among on-premise laundries is that employees don’t load machines to full capacity. Under-loading machines wastes water and chemicals, and requires employees to clean more loads of laundry, causing unnecessary wear to the machine and increases in labor expenses.

The most important decision an operations manager will make is the type of machine to be purchased. It’s vital to invest properly upfront for high-quality equipment, since it will pay for itself in the long run. Make sure to invest in a machine that is built for on-premise use and not a refitted coin machine. True OPL machines are engineered to work harder for longer periods of time.

Additionally, always look for machines that provide the lowest cost of ownership, which can be found with OPL machines that have the features I’ve described. To understand the exact savings available, contact your local OPL distributor. Its representative will be able to provide detailed information to help increase efficiency in the laundry room.

August 14, 2012

ITASCA, Ill. — First project will be Grand Hyatt laundry redesign in Seoul

ITASCA, Ill. — Industrial laundry equipment manufacturer Ellis Corp. has established a new distributor relationship and appointed Bisko Ltd. to distribute Ellis and Ludell equipment in South Korea, Ellis reports.

“We are very happy to have secured the right people to cover the growing South Korean market,” says Bob Fesmire Sr., Ellis’ president and CEO. “We also know that this will provide us with a solid beginning as we enter into the Asian and Southeast Asian market.”

Bisko and Ellis’ first project is to redesign the laundry at the Grand Hyatt in Seoul, an 800-room, five-star resort-style property located in the diplomatic section of the city. The Grand Hyatt is the premier property for Hyatt resorts in Asia, Ellis says.

Bisko sells and services laundry equipment to the Korean market as well as special projects in other countries in the region.

August 1, 2012

CHICAGO — Engineering, construction and consulting firms weigh in on design basics and more

CHICAGO — Your company is weighing its laundry services options, and pursuing a new plant is a possibility. So what should the average laundry manager know about plant design?

American Laundry News recently invited several engineering, construction and consulting firms with laundry services expertise to respond to some questions about this issue.

ALN: How does designing a laundry for renovation differ from designing a laundry from scratch?

GLEN PHILLIPS, P.E., PRESIDENT AND SENIOR ASSOCIATE, PHILLIPS & ASSOCIATES, MINNEAPOLIS, MINN.

Phillips & Associates has to go through all of the discovery steps whether the project is a new design/build project or a renovation project. There is not much difference, except a renovation project already has a shell that could be renovated for use after the fact. A totally new project takes longer to plan and usually costs more money.

DAVID BERNSTEIN, SENIOR VICE PRESIDENT, TURN-KEY INDUSTRIAL ENGINEERING, CHARLOTTESVILLE, VA.

As mentioned earlier, planning for an entirely new facility allows the new operation to be designed from the inside out, ensuring the most efficient use of space and layout of equipment. The renovation of an existing facility, on the other hand, can be fraught with its own particular challenges, especially in maintaining productivity, efficiency and safety during the renovation process.

In these cases, operators need to be sure to include careful pre-planning of construction, utility upgrades, equipment arrival, rigging, installation and start-up schedules in order to have as limited an impact as possible on the existing operation.

Third-party vendors should receive training by your company’s safety director so that they are aware of your practices, rules and unique circumstances. Training should be documented and provided to all third-party workers prior to granting entry onto the production floor. Be certain that you also obtain appropriate insurance certificates listing your company as an additional insured.

Another instance to be considered is the one in which a new plant is desired but the costs associated with buying land, erecting a new facility and installing the necessary infrastructure are prohibitive. In this case, the best approach is to find a building that meets the production, staffing, utility and space requirements of the operation, but only after taking the critically important step of undergoing a rigorous and detailed pre-design phase to determine the specific requirements for the building search.

BOB CORFIELD, PRESIDENT/CEO, LAUNDRY DESIGN GROUP, PHOENIX, ARIZ.

Well, consider that you have to “undo before you can do” and that’s the start of it. Can your facility withstand a major or minor construction delay to enable a retrofit? If it can, and there is enough space to accommodate all critical elements (sorting, washing, drying, clean transport, finishing, and packing of additional volume), then there can be a considerable cost benefit for a plant to retrofit, rather than build new.

Retrofit projects are also usually a much faster process during decision-making. A retrofit will limit what you might be able to do, and so with fewer decisions to make, decisions are made more quickly.

New plants take much longer in development. Since you might be able to do almost anything, you need to be diligent in what the new plant will be designed to do today—and then what it might need to be in the future.

Because of the budgets involved, there are many more stakeholders whose concerns will need to be addressed. Then there are the decisions related to construction: do you build from greenfield, modify an existing structure, do you own, or lease the site? Finally, a new plant often must get city planning and local code compliance reviews for traffic, noise and more, which can take months or years to clear.

ED KWASNICK, DIRECTOR OF BUSINESS DEVELOPMENT, LAUNDRY DIVISION, ARCO/MURRAY NATIONAL CONSTRUCTION CO., OAKBROOK TERRACE, ILL.

The biggest difference is that renovating an existing laundry or converting an existing building into a laundry has certain inherent boundaries and constraints, including:

  • Building footprint and height
  • Building column spacing (distance between structural columns)
  • Existing utility sizes (water main, sewer, electrical main, natural gas main)
  • Floor slab thickness and condition
  • Quantity and height of docks
  • Dock location
  • Office location
  • Building construction

You need to either work with these existing constraints or work around them. If you build a laundry from scratch, these existing constraints do not exist. You get a clean palette with which to paint, and can customize the building footprint, height, column spacing, etc. to meet your specific needs.

GERARD O'NEILL, PRESIDENT/CEO, AMERICAN LAUNDRY SYSTEMS, HAVERHILL, MASS.

Designing a renovation is completely different and a most challenging process compared to designing a laundry from scratch. When renovating an existing running facility, we have to ensure that we do not shut down the operation. All the work has to be done off hours or when the plant is not in operation.

Safety is another big challenge as all the construction areas have to be properly taped off and equipment must be “tagged and locked out” to ensure the safety of all the people working in the laundry plant.

Along with all the challenges come the rewards. Retrofitting/renovating an existing laundry is much cheaper than going out and building a laundry from scratch. We have seen approximately 50% reductions in project budgets/costs by retrofitting a laundry vs. building from scratch. As long as we have the space to expand within the same location and we can get additional utilities (if required) to support the new plant, retrofit/renovation of existing laundry is, most of the time, the way to go.

ALN: What aspect(s) of laundry plant design can be the most challenging and why?

BERNSTEIN

One of the most challenging aspects of laundry plant design can be breaking people out of rigid thinking or the unwillingness to consider new paradigms. Our industry is plagued with an attitude of “That won’t work in a laundry” or “That’s the way we’ve always done it,” which has no place in the planning and design of a new facility.

We encourage our clients to think outside the box, offering and encouraging suggestions for solutions that, under old paradigms, might seem unworkable. Once all options are on the table, we can apply critical thinking, data collection, and analysis to determine which offer benefits and solutions considering the goals and vision for the project at hand.

CORFIELD

I would say planning and budgeting are the biggest challenge. Whether a new plant build or a major retrofit, it is challenging to know all aspects to your proposed plan. Will there be utility constraints, access and rigging limitations, what items can be moved and what cannot, are there code issues that you may need to comply with, does your existing infrastructure support your goals?

Then once you have what appears to be a good plan, look seriously at the constructability issues and develop a budget that is reasonable and achievable for the goals you want to achieve. If you are not certain what brand or type of equipment you might get, then your budget needs to take into account the worst-case scenario. Asking for too little during budgeting and then needing to compromise can mean missing your goals considerably and risk having your project cancelled or fail.

Lastly, know enough about your design that if a budget issue cuts or limits your project, you can identify the essential elements and keep your targets in site.

KWASNICK

Designing a mixed laundry facility (linen and industrial) is very challenging. The diversity of product mix, the different pieces of equipment and material-handling systems, and the various product flows within the same building make the process of designing the plant to be both flexible and efficient very challenging.

O'NEILL

Getting the laundry owner/operator to understand the benefit of new technology and the value of his investment is one of the most challenging aspects. More often than not, the owner/operator tends to pursue the cheapest option rather than the option that provides the best value (return on investment). It becomes part of the job of the laundry consultant/designer to clarify the benefits of new technology, provides pros and cons, and explain why the new investment is critical for the future business needs/growth.

PHILLIPS

Usually, the powerhouse requires the most time to plan and execute. The powerhouse is the heart of any laundry and, if it is not done correctly, can cause the most aggravation during the start-up phase of the plant.

ALN: How might the design of an on-premise laundry differ from the design of a textile rental plant that serves clients across a broad area, and vice versa?

CORFIELD

An OPL is usually limited by space because it serves only a few outside customers (if any), but if we are discussing an off-site cooperative or central laundry vs. commercial, there is almost no difference if they are processing the same type of work (healthcare vs. hotel resort, etc.). The only real consideration is that an OPL or co-op will be highly specialized, while a textile rental plant might be set up to take on a broader mix of work.

Generally, a textile rental plant will be physically larger, as a commercial laundry business can serve hundreds of customers and therefore needs considerable more storage, inventory and cart-assembly area. A commercial business will also have more trucks for routes for those deliveries.

KWASNICK

On-premise laundries are typically built to process smaller volumes of goods with a limited number of classifications. They are built for a specific purpose: to produce laundry for the “mother ship.” They typically use less automation, more labor, and more utilities (per pound). This is partially due to the fact that they are processing less laundry, which means the up-front investment in automation has a longer ROI. I would say OPLs are typically more “old school” in their design and operation.

Large rental plants are more flexible in their design. They process a higher volume and greater diversity of products. Reduction in labor and utility costs due to automation and utility conservation is more prevalent. Systems to track, control and offset inventory losses are used to reduce costs. Productivity tracking systems are used to improve employee productivity and production scheduling. Rental laundries are typically more “new school” in their design and daily operation.

O'NEILL

The biggest difference is the amount/volume of work that is being processed through each plant. The typical OPL is designed for low volume and more flexibility in the operation, while a central textile rental plant is designed for high volume, similar type of work, and high productivity. The ROI on high-productivity, high-efficiency equipment is much quicker in central rental plants when compared to most OPLs.

PHILLIPS

If an on-premise laundry is being considered, that is fairly easy since the presumption is the facility has a central power plant and a big chunk of time can be eliminated from the planning scope. In essence, the planner only has to deal with a production facility, thus eliminating work in another area.

BERNSTEIN

There are two critical differences between the design of on-premise laundries and off-site facilities (whether company-owned, co-op, or textile rental). Specifically, on-premise laundries often offer challenges of space, without the logistical demands that are placed on off-site operations.

ALN: Are there any particular laundry design trends that have become more prevalent in the last few years?

KWASNICK

In recent years, the pendulum has swung from all-steam to steamless laundries. However, the trend seems to be moving back toward a hybrid solution of using less steam instead of going steamless. Steam still makes sense for certain types of equipment and systems (steam tunnels, presses, tunnel washers, etc.). Using steam, but on a limited basis, helps reduce long-term fuel consumption and up-front installation costs.

Wide ironers are becoming more prevalent. A wide ironer gives you the ability to do two lanes of tabletops simultaneously, which equates to a lot more productivity per ironer. Self-contained thermal ironers are also popular. They can maintain higher temperatures and operate at high speeds, again equating to greater productivity.

Press-to-dryer rail systems are becoming more prevalent. This is an efficient, cost-effective way to store work-in-process goods after they come out of a tunnel extraction press. The goods drop into slings, are queued on a rail, and are then loaded into a dryer automatically. This system allows you to use fewer dryers with your tunnel washer system.

O'NEILL

Shuttle-free wash rooms, use of self-contained thermal ironers, and use of tunnel washers with extra-wide presses are some of the design trends that have become more prevalent in the last few years. Also, the trend of steamless/less steam laundry plants has started to pick up in the last two years. All of the aforementioned ideas are tried and true and the payback can be considerable when compared to the “now” obsolete typical ideas that have been used for years. If your budget can handle it, then you should absolutely investigate it.

PHILLIPS

After years of discussing water shortages, water reclamation, rising energy costs, gas conservation and the like, laundry operators are finally starting to see the practical side to some of these issues. A complete dissertation could be written on this topic alone.

BERNSTEIN

One of the most significant trends we’ve seen in recent years is an increased emphasis on the health and safety of our industry’s production employees, and this translates directly into the design process of new laundries.

We are also seeing a greater emphasis on automated systems, which clearly also impacts the design of new and renovated plants. The industry’s vendors have done a nice job of stepping up the sophistication, productivity, usability and affordability of automated systems. At the same time, our industry is doing a better job of educating production, maintenance and management personnel.

Finally, at least among our clients, we are seeing a trend toward leaner, balanced operations with less work in process. Whereas clients used to tell us that they wanted to design material-handling systems and floor space to accommodate four (or more) hours of work in process just in case something went wrong, now clients are designing their plants considering Lean Manufacturing and Lean Six Sigma principles of “pulling” work through the plant, rather than “pushing” it through. The result is less wasted space, smaller rail and conveyor systems, and more pounds processed per square foot of facility.

CORFIELD

While there is a certain buzz around steamless or “less steam” laundry design, I think the two biggest trends have been the size and sophistication of monorail sortation and clean distribution systems, and batch washer size.

When I began in the industry in the late ’80s, sort decks for healthcare were 12-16 sort classifications. We now see 36-54 sort classifications on automated sort decks. This ability to achieve the lowest common sort type makes large plants highly efficient, even with small classifications.

Large batch washers (those over 50 kilograms or 110 pounds) entered the North American market in the mid ’90s. Most new plants consider 150 pounds the new minimum, with 220-250 pounds the new maximum. While washing is one consideration, it has been the extraction of those larger loads that has challenged the industry. With wider presses achieving lower moisture levels and faster cycle times, large batch systems will be the norm for plants at 15 million pounds and higher.

ALN: What advice can you give a laundry services manager who is being asked to be involved in plant design for the first time?

O'NEILL

Listen, listen, listen! Do not go down that all-too-familiar road of “This is the way we/I have been doing it for 20 years.” This attitude must change if you are to take advantage of the new ideas and concepts that are being used in our industry today in the cutting-edge plants that your competitor is building. If you want to stay in business for a long time and stay competitive, then listen to what your “consultant” is saying and see for yourself the results that your peers in the industry have been enjoying for quite some time.

PHILLIPS

Take the lead and plan, plan, plan. The laundry services manager will have to live with the plant for some time to come, so it is imperative for the laundry services manager to contribute to the planning discussion. Phillips & Associates has developed a complete design-planning checklist that could become the basis for an entire article on the planning process.

BERNSTEIN

I can offer three key pieces of advice:

1.  Speak your mind— As an experienced laundry services manager, you understand the day-to-day needs and challenges that you’ve faced in your operation. Consultants, engineers, architects, equipment providers, and others involved in this process need your perspective and experience to ensure that the final design meets all your requirements. Do not hesitate to provide your opinion and perspective, because just as there are no dumb questions, there are no wrong opinions!

2. Ask questions and listen to the answers— Involve your staff in the plant design processes and ask them their opinions on designs, solutions, equipment, etc. Just as your experience can aid the professionals you’ve brought in to assist in the technical details, the experience and opinions of ground-level team members oftentimes result in some of the most innovative solutions.

3. Keep an open mind— Time after time we hear people in our industry telling us, “That’s the way we’ve always done it,” or “That may work someplace else, but it won’t work here.” In some cases, they’re right, but in others, they were glad that we pushed back and encouraged them to take a second look at an idea and the data that supported its implementation. Considering the realities of today’s world, it pays to be open-minded and consider options that, at first blush, may seem a bit out there. The result may just be a safer, more efficient, more productive, and more profitable laundry.

CORFIELD

First, know what your goals are and be clear on them. Then get your passport updated, get a good suitcase and hit the road—start visiting plants similar to your type of work. See things for yourself, talk to plant folks who do what you do. See what works for them (and what does not) and get educated about what might work for your new plant or retrofit. These road trips will be invaluable, and you can defend your decisions one way or another with your management team or board with first-hand understanding.

If traveling is not an option, get a reputable independent consultant that can help you navigate this process. Making key decisions without the experience to know if your approach is viable can be costly. Before you finalize your plan, seek an independent review of the project by your peers who have gone through anything similar. You may not take their advice, but having a few sets of experienced eyes take a look at your project is always valuable.

KWASNICK

Remember three letters: SRM. They stand for Simple, Repeatable and Manageable. Your laundry design should be simple. If it looks complicated on paper, it will be even more complicated in practice. The design should allow your processes to be repeatable. If you can repeat the same efficient, high-quality process day after day, you will be successful. Lastly, it should be manageable. A manageable laundry is flexible and able to meet your customer’s ever-changing needs.

It’s OK to be on the leading edge of technology and push the envelope. But don’t get out on the “bleeding” edge of technology. That’s where people get hurt.

Surround yourself with experience and expertise. But remember, you know your own business better than anybody. You need to determine the final course and direction for your laundry.

Click here for Part 1!

July 31, 2012

CHICAGO — Engineering, construction and consulting firms weigh in on design basics and more

CHICAGO — Your company is weighing its laundry services options, and pursuing a new plant is a possibility. So what should the average laundry manager know about plant design?

American Laundry News recently invited several engineering, construction and consulting firms with laundry services expertise to respond to some questions about this issue.

ALN: Is there a basic design template that will work for virtually any institutional, industrial or commercial laundry, or is each and every plant’s design unique?

DAVID BERNSTEIN, SENIOR VICE PRESIDENT, TURN-KEY INDUSTRIAL ENGINEERING, CHARLOTTESVILLE, VA.

All institutional, industrial and commercial laundries share certain common design elements (e.g. the need for washers, dryers, finishing equipment, etc.), but outside of those common elements, every laundry design is unique.

Laundry design is dictated by a wide variety of factors, including safety of production employees, the current and future product mix, throughput requirements, local regulatory constraints, and, of course, the budget.

There are certain situations in which a basic design template can be used successfully. Operators who have multiple plants processing essentially the same product mix have for years been successful at duplicating the basic design of a plant in other locations. In these situations, the engineering and design teams simply calculate the current and future production needs of the new facility, and scale the quantity of equipment and the associated building size to meet those needs.

BOB CORFIELD, PRESIDENT/CEO, LAUNDRY DESIGN GROUP, PHOENIX, ARIZ.

If all the business conditions are the same or similar, yes, there can be a general template for design. Large national companies work hard to achieve this by staying highly focused on certain markets. But as the mix of work, type of customers, physical space and growth requirements or restrictions are considered, each plant takes on its own personality.

ED KWASNICK, DIRECTOR OF BUSINESS DEVELOPMENT, LAUNDRY DIVISION, ARCO/MURRAY NATIONAL CONSTRUCTION CO., OAKBROOK TERRACE, ILL.

From 30,000 feet, the production flow and departmental functions for all laundry facilities are similar. They each receive soiled goods, sort the goods by classification, wash, dry, finish, store the goods for delivery, load the clean goods on vehicles, and deliver them to the customer. But that is where the similarities end.

Each laundry must be custom-designed to meet its unique needs based on these issues: type of goods (healthcare linen, hospitality linen, food and beverage linen, industrial garments, mats); rental vs. COG; manual vs. automated systems; single-shift vs. multiple-shift operation; high quality vs. high output; and project budget.

All of these factors must be carefully considered when developing a plant design, and the design must be customized to meet the needs of the operator and their customers.

GERARD O'NEILL, PRESIDENT/CEO, AMERICAN LAUNDRY SYSTEMS, HAVERHILL, MASS.

No, there is not a basic design template that will work for all. Every plant is unique and has different needs. The design will be based on the work load, type of work to be processed, space available, processing needs, future growth, hours of operation, available utilities, local codes/restrictions and, of course, available budget.

GLEN PHILLIPS, P.E., PRESIDENT AND SENIOR ASSOCIATE, PHILLIPS & ASSOCIATES, MINNEAPOLIS, MINN.

Phillips and Associates follows a step-by-step flow diagram for laundry design projects: 1) develop the total annual processing load by pieces and pounds, 2) determine the number of operating hours per week, 3) determine the hourly production requirements, 4) determine space requirements, 5) develop equipment needs, 6) develop labor staffing requirements, 7) develop space cost, 8) develop equipment costs, 9) develop labor costs, and 10) develop a complete financial package: total capital costs, total operating costs, and two years of cash flow.

ALN: What factors dictate just how much square footage a laundry requires?

CORFIELD

Again, it depends on the type of plant and whether or not it serves one customer (an in-house hotel or hospital) or outside customers, and is rental/pool linen or COG processing. If healthcare, do the end-users do bulk delivery, exchange cart, or a combination?

For healthcare, the best formula I have used successfully is 350-500 pounds per square foot, per single shift. So, a 14 million pound hospital plant would be about 38,000 square feet for production plus another 12-18% for employee spaces and offices (estimate 44,000 square feet). Space is also added for other processing types, such as operating room linen. You can project growth either through added processing (equipment) or more hours. Then adjust your building size requirements accordingly. Keep in mind that the best way to expand a building during design is sometimes up and not out to manage cost constraints for land or construction.

KWASNICK

They include the level of automation, type of equipment, the number of shifts per day, operating days per week, clear height inside the building (low height means you are forced to use carts to work in process and move items from department to department; carts require space for staging and travel), and type of laundry (healthcare vs. industrial vs. hospitality vs. mixed).

O'NEILL

Type of work to be processed, amount of growth that is estimated, hours of operation, and type of equipment that will be installed. The level of automation that any plant considers will also greatly influence the square footage needed. We at ALS believe in using the “cube” of any building. This cuts down drastically on the square footage needed to carry out the process.

PHILLIPS

Anyone who is involved with planning a laundry, whether it be in-house or a remote stand-alone facility, has to enter into the discovery process about all sorts of things. Among those discussion points are each of the items mentioned in my answer to the first question. Developing the total annual processing load and determining the operating hours per week and hourly production requirements must be done before attempting to determine space requirements. The driver to/of the entire process is development of the hourly production requirement. Once that number has been determined, everything beyond that point becomes self-evident.

BERNSTEIN

Unless a client already has an existing building in mind for their new facility, we believe that the right way to design a new laundry is from the inside out. In other words, understand and formulate the processes that will be involved in the operation of the new facility; understand the current and future equipment, staffing and infrastructure needs; and then design the building around these elements. In this way, we are able to minimize the amount of wasted space, while ensuring that we’ve designed a safe, productive, efficient and sustainable operation.

ALN: If an institution or business designing a laundry is eager to take advantage of the latest laborsaving and resource-conserving technologies, what might some of them be?

O’NEILL

Tunnel washer technology; high-speed thermal ironer systems with high-production feeders, folders and stackers; soil and clean monorail system (automated or hybrid systems); and smart conveyors will be some of them. The “steamless” concept is also one that should be closely looked at. Having been a big proponent for many years and having now built four steamless or “less-steam” plants, we feel that is a huge resource/energy conservation idea. The advent of wide presses has also had a large impact on the energy conservation ideas in our industry.

KWASNICK

Here’s a list of old tried-and-true technologies that continue to prove their worth: heat reclaimer, stack economizer, water reuse system, and water recycle system.

And here some of the newer technologies to consider: high-efficiency modular boilers, self-contained thermal ironers, wide ironers, new tunnel washer technology that uses less water (aka Milnor’s PulseFlow), RFID technology, production tracking systems, press-to-dryer rail system (provides additional buffer storage between the tunnel press and dryers, and allows you to use fewer dryers), automated bagging machines, and automated wrapping machines.

PHILLIPS

Without going into a lengthy, drawn-out discussion, some of the thoughts our firm delve into are:

1. What type of productivity does the owner want to achieve?

2. What is the owner’s desire in designing a new plant? Stated another way, what is the “hot button” desired by the owner?

3. If it is a reduction in linen losses, then discuss RFID. If it is a reduction in utilities, then discuss 80% water reduction. If it is to reduce the number of accidents, then discuss material-handling systems. Just about every conceivable idea becomes a discussion point and something to serve as a goal.

4. In this time of LEED, then discuss with the owners the power of conserving energy via the building envelope.

BERNSTEIN

Some of the most significant innovations in equipment over the past decade or so have come from Europe, where the cost of labor continues to skyrocket. Examples of laborsaving technologies include highly automated wash rooms, garment auto-sortation systems, load-on-rail soil sortation, RFID technology, and remote ironer feeding/queuing. As might be expected, an added benefit of using these technologies is an increase in employee health and safety, as well as increases in quality, accuracy and productivity.

Among gas-saving technologies are high-efficiency boilers, modular boiler systems, direct-fired hot water heaters, better extraction technologies to reduce the number of dryers and dry times, and the wide variety of heat reclamation technologies, including those that reuse heat from wastewater.

Another such technology, so-called “steamless” plants, is one that has gained a lot of attention over the past couple of years. The idea is to eliminate the need for steam, and therefore boilers, to heat water, ironers and other finishing equipment. When properly applied under the right circumstances, the energy savings can be striking.

Every wash room should be planned with an eye toward water reuse; this goes for conventional and tunnel washers. And don’t forget the fleet. There are a wide variety of energy-efficient vehicle technologies that should be considered, including EV, hybrid-electric, hydraulic-hybrid, diesel hybrid, and natural gas power plants, and composite or plastic bodied vehicles.

We should note one important caveat. Every situation is unique, and before a technology is applied or specified, we strongly recommend the performance of a cost-benefit analysis to ensure that there is a return for every investment. There is a wide range of technologies available, each with its own “gee whiz” and “coolness” factors, but what works in one operation may not necessarily meet the needs, requirements or vision of another.

CORFIELD

This would include any machine or system that reduces the number of “touches” required in packaging, finishing or transporting product. So, conveyors (belt or rail), pickers, auto strapping/wrapping, auto sorting, and stack transport systems are all high-value considerations.

Resource conservation should be a goal, but should not compromise production or quality. Wastewater heat recovery is essential, new high-efficiency dryers can use half the energy of old dryers, and if you have a tunnel, then upgrading your press is a great decision.

ALN: What effect does the type of goods that a laundry processes, or is going to process, have on the plant’s design?

KWASNICK

It has a tremendous effect on laundry design because it affects the type, size and location of equipment. Traditional linen products (e.g. tablecloths, napkins, sheets, pillowcases, etc.) are handled differently than industrial goods (e.g. uniforms, mats, shop towels, etc.). Soil processing for linen requires dedicated soil-count and soil-sort systems that are highly efficient at separating and counting linen pieces. This is typically not the case for industrial goods.

Linen plants can use tunnel washer technology with an extraction press, where industrial or mixed facilities with tunnel washers will typically use centrifugal extractors. Garments require steam tunnels and presses for finishing. However, linen is finished on an ironer or folded after drying. Flat goods are folded and placed in carts for storage and delivery. Garments are placed on hangers and placed on rails or trolleys for storage and delivery.

Large linen plants with tunnel washers and steam ironers require large boilers and mechanical rooms for those boiler systems. Plants that process only mats require hot water for washing, but no steam. Therefore, they don’t need boilers or traditional boiler rooms.

Healthcare plants also need to comply with new guidelines for soil/clean separation, airflow requirements, PPE requirements and other issues that non-healthcare plants do not need to address in their plant design.

Rental plants can process large batch sizes due to consolidation of like goods, while COG plants must process in smaller batches as they strive to keep customer products separated. Large vs. smaller batch sizes will determine the type and size of washroom equipment as well as flow through the finishing department.

As you can see, all of these issues have an impact on space, production flow, and plant design. And these examples barely scratch the surface.

BERNSTEIN

The type of goods being processed is an extremely important factor in determining the design and requirements of every new plant. Prior to putting pen to paper (or mouse to AutoCAD, as it were), there needs to be a detailed analysis of the products and associated volumes to be processed at start-up and at a future point in time. Every single classification, no matter how small the volume, needs to be included in this data-collection phase so that a laundry capacity analysis can be created and used to determine the new facility’s requirements for equipment, space, staffing and infrastructure.

CORFIELD

Healthcare plant vs. hotel plant design can be somewhat similar, with healthcare having 5-15 times more classifications to process. But healthcare is considerably more complex.

General linen (F&B, kitchen), industrial uniform, medical retail, and dust control all have elements that make their designs unique. All have a scale of volume for certain classes of linen or uniforms that makes sense for certain types of automation, washing or waste treatment. Each will also have specific compliance and regulatory issues that can impact design as well.

O’NEILL

Type of goods that a laundry process has everything to do with plant design. It dictates what kind of equipment is required, type of work flow, overall building height, amount of space required at the soil and clean sides, physical separation requirements, etc. For example, an F&B/mixed plant will need a lot more soil-sort classification compared to a hospitality/linen plant. A healthcare plant will need soil/clean separation while a linen or F&B plant will not.

PHILLIPS

Essentially that is one of the very first questions that must be discussed and resolved. If an end point cannot be reconciled on that point, then all other discussion points comes to a halt.

Tomorrow in Part 2: Renovation vs. building new; the biggest challenges; latest trends; and some final nuggets of wisdom

July 25, 2012

HUNTLEY, Ill. — Roche well known in industry, frequently contributed to trade press throughout career

HUNTLEY, Ill. — Paul P. Roche, 68, a former longtime sales manager for Tingue, Brown & Co., died at his home July 18.

Roche was well known throughout the industry and frequently contributed to trade publications during his long career. He is a former member of the American Laundry NewsPanel of Experts.

Surviving are his wife, Donna; five children, Paul Roche Jr., Rebecca Hernandez, Deborah Pope, Thomas Roche and Michael Roche; three grandchildren; two sisters, Mary Politzki and JoAnn Calkins; and a brother, John Roche.

A funeral mass was said Tuesday at St. Mary Catholic Church in Huntley.

Online condolences may be directed to DeFiore Jorgensen Funeral & Cremation Service (defiorejorgensen.com), or call the funeral home at 847-515-8772 for more information.

June 27, 2012

NEW YORK — Private equity firm affiliate created Healthcare Laundry Systems through acquisition

NEW YORK — Blue Wolf Capital Partners LLC, the New York-based private equity firm, won the 2011 Small Market Deal of the Year award from Buyouts Magazinefor its investment in former portfolio company Healthcare Laundry Systems.

An affiliate of Blue Wolf created HLS in November 2008 through the acquisition of the assets of Wheeling, Ill.-based Hospital Laundry Services. Today, HLS is the largest dedicated provider of healthcare laundry services in North America. Blue Wolf sold its interest in HLS to Crothall Services Group in March 2011.

The HLS investment was selected because it represents the compelling transformation of a captive subsidiary to a vibrant and growing independent company.

During the course of Blue Wolf’s ownership, the company more than doubled profitability, increased jobs by 50%, completed the acquisition of Rockford, Ill.-based Northern Illinois Hospital Services, and invested in technology and processes that reduced energy and water usage, as well as improved safety standards.

“Blue Wolf specializes in saving and improving small and mid-sized ‘old economy’ companies,” says Adam Blumenthal, managing partner. “We believe we can offer responsible investment solutions that build strong, profitable businesses while also being mindful of workers’ needs, corporate governance issues and environmental concerns. We are pleased to be recognized for our efforts to rebuild HLS.”

April 23, 2012

GAITHERSBURG, Md., and SKOKIE, Ill. — Textiles for commercial cleaning and infection control

GAITHERSBURG, Md., and SKOKIE, Ill. — Sodexo Inc. and UMF Corp. have signed a multiyear agreement to allow Sodexo markets to use UMF’s infection prevention products.

UMF researches and develops textiles, including wipers and dry mops, for the commercial cleaning and infection control markets. Under the terms of the agreement, UMF will provide its advanced antimicrobial technology with PerfectCLEAN® products, education, training and support to the more than 6,000 client partners in education, healthcare, corporate, government and remote site markets served by Sodexo.

“Of all the products we evaluated, PerfectCLEAN delivers the services, performance and training necessary to exceed our customers’ requirements for clean, safe and sterile results,” says Jim Pazzanese, supply management, vice president of procurement for Sodexo. “PerfectCLEAN products are a perfect strategic fit with Sodexo’s Better Tomorrow Plan, which is part of our global roadmap to sustainability.” 

March 27, 2012

OAKBROOK TERRACE, Ill. — Textile services companies enlist ARCO/Murray National Construction Co. for building projects

OAKBROOK TERRACE, Ill. — Three textile services companies have completed expansion and renovation of facilities across the United States in recent months with the assistance of ARCO/Murray National Construction Co. and its Laundry Division.

ARCO/Murray completed an 11,000-square-foot addition to the ALSCO plant in Anaheim, Calif. The project included 9,100 square feet of warehouse area, split into two levels, for a clean-side sort system newly installed by Bobco Systems.

The sorting system utilizes a rail system on both levels for the warehouse addition and conveyors on the first level to transfer clean items from the existing plant to the new addition.

The addition included eight dock doors for clean-side loading and 1,900 square feet of ADA-compliant office, break room and restroom area. It allowed ALSCO to consolidate three structures into one and will reduce the labor and time needed to load trucks with clean product.

A conditional use permit, following strict guidelines set forth by the Disneyland Resort Area Mitigation Plan, heavily governed the facility’s design. The exterior was required to meet certain aesthetic requirements while adhering to landscaping, energy saving and site drainage policies above and beyond those of a typical municipality, ARCO/Murray says.

The design and construction firm worked with G&K Services in the addition of a wastewater treatment building at the company’s Denver plant. The project added a 1,700-square-foot building, and retrofitted the existed building, to enclose both new and existing wastewater treatment equipment provided by Norchem Corp. Work on the addition and retrofit was scheduled to minimize conflicts with G&K operations and resulted in no shutdowns or delays.

The new system allows G&K to reclaim heat from 100% of the operation’s wastewater and provide the option to reuse much of the wastewater after treatment.

Another ARCO project was a facility expansion and equipment installation project for CLEAN the Uniform Co. in St. Louis. The project added more than 24,000 square feet to the company’s existing facility, which was built in 1955. The work included a new truck drive-through, soiled separating area, wash floor and finishing area to serve CLEAN’s retail medical operations.

The drive-through features two pit-style platform lifts to allow CLEAN’s route trucks to unload and load products. The finishing area made room for additional folding capacity, ironers, and utilized a belt conveyor to assist in processing. The new wash floor created room for new side-loading washers and new dryers. CLEAN installed an overhead storage rail in the soiled and clean areas within the addition. Construction was completed while the existing plant remained in operation. 

March 20, 2012

GREENSBORO, N.C. — Supplier drawn to acquisition by

GREENSBORO, N.C. — Laundry parts and equipment supplier Talley Machinery Corp. has acquired laundry equipment manufacturer Norman Control, Cary, Ill. Talley will manufacture the line of Norman Control equipment, parts and accessories at Talley’s state-of-the-art Greensboro facility, the company reports.

Hydraulic lift tables, lighted inspection tables and pneumatic cart dumpers are among the laundry machines to be featured, while the associated replacement parts and accessories are stocked and ready for quick delivery.

Recognized for its expertise in machining high-quality replacement parts for varied laundry equipment and in remanufacturing flatwork ironers, Talley has gradually expanded its range of products and services since joining the Tingue family of companies to include extractor press membranes, ironer drive conversions and several other machinery upgrades.

“The Norman Control laundry machines have been well known for their quality workmanship and dependable operation for a long, long time,” says Randy Vansparrentak, Talley Machinery vice president. “Yet it’s their safety and ergonomic benefits that are drawing increasing interest from the laundry industry and that’s what most attracted us to the acquisition.”

March 13, 2012

Ellis Corp. will host a Maintenance Seminar on Sept. 13-15 at its Itasca, Ill., facility. For more information, call Marty, 800-611-6806.

February 13, 2012

BATON ROUGE, La. — Louisiana Gov. Bobby Jindal and West Sanitation Services CEO Ben Elder recently announced the relocation of West Sanitation’s corporate headquarters from California to Baton Rouge and its manufacturing operations from Illinois to Baton Rouge.

West Sanitation Services manufactures and distributes odor control products for commercial and institutional restrooms. It is a member of the Textile Rental Services Association, Association for the Healthcare Environment, and the International Executive Housekeepers Association.

The relocation represents a $1.14 million capital investment and will create 44 new direct and indirect jobs in Baton Rouge.

Manufacturing operations are to begin in Baton Rouge in February; the headquarters transition from California to Louisiana is scheduled to be completed by this summer.

January 30, 2012

Lavatec Laundry Technology Hires Washbrook as VP of Operations

BEACON FALLS, Conn. — Lavatec Laundry Technology continues to expand company resources with the addition of Tom Washbrook as vice president of operations.

washbrookWashbrook brings 40 years of industrial laundry experience in multiple disciplines, including machinery manufacturing, facilities and process design, construction management, laundry plant operations, equipment sales management and marketing.

His activities within the laundry community have spanned the globe, as he has provided various sales and technical services throughout North America, Central America, the Middle East, Asia and the South Pacific, the company says.

Fesmire Jr. Returns to Ellis Corp.; Mundt Also Joins Company

ITASCA, Ill. — Bob Fesmire Jr. has returned to the staff of Ellis Corp. in the newly created position of bob fesmire jr.vice president of customer support. Joining him will be Craig Mundt, recently hired as director of customer support, also a new position.

Fesmire worked 13 years for Ellis, rising to vice president and chief operating officer, before leaving to work for Ecolab as corporate account manager and business improvement/SAT lead.

“I am thrilled to have Bob back in the organization,” says Bob Fesmire Sr., president/CEO of Ellis and Bob Jr.’s father. “This business is his passion, and we are very happy that he has returned. Bob will be heading a newly reorganized customer service group to place a stronger emphasis on our customer visibility within our organization.”

craig mundtMundt brings more than 30 years experience in sales, service and marketing in the laundry industry. Most recently, he was vice president of sales for Amko America. He is a former president of C&W Equipment, capital equipment manager at ARAMARK, and vice president of sales and marketing for American Laundry Machinery.

“With his years of industry experience on the consultant, customer and supplier side, he is a perfect fit,” Fesmire Sr. says of Mundt.

Tingue, Brown Appoints Bridge as Sales Representative in Northeast

SADDLE BROOK, N.J. — Tingue, Brown & Co. has appointed Jamie Bridge as sales representative serving the growing region of Massachusetts, Maine, New Hampshire and Rhode Island, the company says.

jamie bridgeBridge brings 22 years of laundry experience to his new assignment. Most recently, he spent eight years as general manager of a group laundry for a Boston-based restaurant chain. This operation processed and delivered table linen and uniforms to restaurants all along the East Coast.

“I’m very pleased to have Jamie Bridge join the Tingue, Brown team,” says Mitchell Strauss, Tingue’s North Region sales manager. “His decade-long experience in the laundry industry will strengthen our ability to serve our New England customers.”

Bridge lives in Dracut, Mass., with his wife and two children. In his spare time, Bridge coaches youth sports and has served on the board of directors for Dracut’s youth football program.

IPA Hires Hawthorne as Marketing Specialist

DULUTH, Ga. — Innovative Product Achievements (IPA) has added Kera Hawthorne, marketing specialist, to its expanding kera hawthorneteam. Her responsibilities are to evaluate, develop and execute on marketing initiatives relative to the mission of the organization, the company says.

Hawthorne has considerable experience overseeing marketing strategies, with recent experience at SunTrust Bank and a large consulting firm within the Manpower Group, says the maker of automated scrub suit and linen dispensing systems for the healthcare market.

Hawthorne is a graduate of Columbia College Chicago with a degree in marketing communications. She has also served on the American Marketing Association Young Professionals committee as the chair of graduate student recruitment.

October 31, 2011

Join TRSA in commemorating the industry's accomplishments of the last 100 years as members celebrate the organization's Centennial and conduct the usual complement of education and networking sessions that comprise the TRSA Annual Conference & Exhibits. The meeting's programming will give members ideas for leveraging their past to build a brighter future. Sessions are expected to include keynote presentations, social events, committee meetings, workshops, seminars and textile services facility tours.

More information: http://www.trsa.org/calendarevent/annual-conference-exhibits-0

October 18, 2011

EVANSTON, Ill. — As we predicted several months ago on our sister site, AmericanDrycleaner.com (Could the Unions Still Clean Up), the National Labor Relations Board (NLRB) is continuing its pro-union agenda with the same thunder as a battleship blasting a broadside.

On June 21, the NLRB published the proposed changes it wants in rules governing union representation elections. When adopted, these rules will make the jobs of union organizers easier by handcuffing management and fast-tracking representation elections in which a company’s employees vote whether or not they wish to unionize.

Following the defeat in Congress of the Employee Free Choice Act, which would have allowed “card check unionization” and eliminated nearly all representation elections, union leaders are trying a different way to reach their easy organizing goals. They know “if you can’t legislate, regulate.” And the NLRB regulates labor relations in America.

The New Rules

The NLRB’s proposed changes in its rules upend the “level playing field” standard it has traditionally used to balance the oft-conflicting interests of unions, employers and employees. The new rules would:

  • Require management to turn over to the NLRB the names, job titles, shifts, phone numbers, home addresses and e-mail addresses of all employees within two days of any union petition;
  • Reduce significantly the time limits of election campaigns, cutting management’s chance to tell its side of the story about unions. Experts predict election campaigns would be cut to less than 20 days from the average of 51 days it achieved in 2008, the most current data available;
  • Restrict management’s “free speech rights” by hobbling its ability to address issues and inform employees of pros and cons of unionization during its campaign;
  • Defer challenges to voter eligibility until after the election;
  • Defer all other campaign objections until the election vote is completed.

Taken together, these new rules will slash the time between a union petition and election and severely restrict management efforts to “tell its side of the story.”

The NLRB has already issued rules requiring employers to post notices informing employees of their right to unionize, including the “advantages” of unions. It may also be planning to make permanent the restrictions on management that now apply only after a union files a petition.

National Labor Relations Act

The 1935 National Labor Relations Act (NLRA) governs the country’s labor relations by secret-ballot elections in a system of industrial democracy. The NLRA gives employees the right to vote whether they want to be represented by a union or not.

The National Labor Relations Board, a quasi-judicial federal agency, administers the NLRA. Appointed by the President and confirmed by the Senate, its members decide the detailed rules governing union and management behavior and how elections are conducted. Despite criticisms by labor and management, it has done a pretty good job over the years—those who complain have almost invariably lost their elections.

Today, unions decry the current rules governing elections despite the fact that they now win nearly 64% of all representation elections (based on NLRB Annual Reports, 2000-2009). They claim the law is cumbersome, bureaucratic and slow. They argue companies have unfair “advantages,” most notably, the right to give “captive audience” speeches to employees on paid time to give management’s views. Unions avoid saying they have the right to make home visits to employees to promote their claims, something now denied to management under NLRB rules.

Three Steps Management Can Use to Prepare

Astute managers realize the best way to avoid election hassles—and the chance of losing—is to treat their employees so they simply don’t want a union. The best way to do this is to identify and eliminate the irritants that cause employees to seek out unions in the first place.

Experts know that money is not the real reason employees seek out unions. Rather, workers vote for unions because they believe they are not being treated fairly, openly and honestly—without partiality or favoritism. This is the core issue that determines whether or not a workforce will vote for a union.

The first step to avoiding elections is to conduct an employee audit to determine worker sentiment, i.e. test the temperature on the central plant floor—out by perc drycleaning machines, near the washer-extractors, or in the press areas where employees are wreathed in steam.

Employee attitudes cannot be accurately assessed with the simple paper-and-pencil employee audits many attorneys recommend. Those surveys rarely uncover the nuances of employee thinking, especially those of minority workers from foreign lands with different backgrounds and cultures.

The best way to understand employee attitudes is through face-to-face interviews by expert outside interviewers, because workers speak more openly to an outsider than to any manager for fear of retribution. Also, the ability to discern what employees actually mean by what they say is critical, takes a good deal of experience, and requires knowledge of modern manufacturing practices.

After experts uncover employees’ level of satisfaction/discontent—and the reasons behind it—management can then address employees’ concerns and eliminate the causes of negative worker attitudes. This often requires two subsequent efforts.

The first is supervisory training tailored to the specific problems of a particular company. Canned training from the Internet is inexpensive—and usually ineffective.

The second is developing a compensation system that encourages productivity and employee cooperation while reinforcing the natural employee/employer bond.

Together, these efforts improve a company’s marketplace competitiveness while rendering its employees virtually impervious to the promises of union organizers.

It is better to avoid an election entirely rather than merely winning one.

May 23, 2011

Free seminar to be held Sept.. 15-16. This seminar is designed for laundry engineers, mechanics and technicians responsible for the preventive maintenance and troubleshooting of Ellis Equipment. The seminar includes information on the Ellis washer-extractor and its components.

Includes a complimentary welcome dinner on Thursday and Friday and a luncheon on Friday.  

A bloc of rooms have been reserved at the Holiday Inn in Itasca (888-465-4329), located at 860 W. Irving Park Road, Itasca, IL 60143, which will be available at a corporate rate. If you require any hotel accommodations, or would like detailed information, please contact Tara Thalman at 800-611-6806 ext. 4848 or email tthalman@elliscorp.com.

April 27, 2011

NEW YORK — A subsidiary of former Blue Wolf Capital Fund portfolio company Healthcare Laundry Systems (HLS) has donated an industrial property in Rockford, Ill., to The Nature Conservancy, a conservation organization.

The property previously housed an industrial laundry facility and is valued at an estimated $500,000. It will be sold by The Nature Conservancy and, at the direction of Blue Wolf, the proceeds given to the Conservancy’s “Heart of the Adirondacks” campaign.

April 20, 2011

MCDONOUGH, Ga. — Encompass® Reusable Apparel has partnered with Starlight Children’s Foundation™ to create Starlight Pediatric Patient Apparel, Bedding and Patient Care items designed to help comfort, inspire and cheer children and teens fighting serious medical conditions, Encompass reports.

MCDONOUGH, Ga. — Encompass® Reusable Apparel has partnered with Starlight Children’s Foundation™ to create Starlight Pediatric Patient Apparel, Bedding and Patient Care items designed to help comfort, inspire and cheer children and teens fighting serious medical conditions, Encompass reports.

March 15, 2011

NEW YORK — An affiliate of Blue Wolf Capital Partners, a New York-based private equity firm, has sold its interest in Healthcare Laundry Systems (HLS), Wheeling, Ill., to Crothall Services Group, according to a Blue Wolf press release. Terms were not disclosed.

A Blue Wolf affiliate created HLS in November 2008 through the acquisition of assets of Wheeling-based Hospital Laundry Systems and Rockford, Ill.-based Northern Illinois Hospital Services, each of which was acquired from a consortium of not-for-profit hospitals.

February 2, 2011

NAPERVILLE, Ill. — After a career with Naperville, Ill.-based R.R. Street & Co. that has spanned more than 35 years, David Dawson announced his retirement from the company last month.

NAPERVILLE, Ill. — After a career with Naperville, Ill.-based R.R. Street & Co. that has spanned more than 35 years, David Dawson announced his retirement from the company last month.

November 23, 2010

FRANKFORT, Ill. — The Healthcare Laundry Accreditation Council (HLAC) announced its Board of Directors for 2011 during its board meeting earlier this month.

Officers include Chairwoman Nancy Bjerke, BSN, RN, MPH, CIC, Association for Professionals in Infection Control and Epidemiology (APIC) representative; Vice Chairman Rocco Romeo, CEO, HLS Linen Services; and Secretary/Treasurer Rob Potack, vice president, Unitex Textile Rental Services.

Other board members will be:

October 19, 2010

SOUTH HOLLAND, Ill. — Gurtler Industries has acquired AuroraChem East, the textile care division of CHT R. Beitlich Corp., Gurtler announced. Terms were not disclosed.

AuroraChem East is a manufacturer and supplier of specialty laundry chemicals and services based in Charlotte, N.C. Its entire staff, sales, service and management team is joining Gurtler.

This acquisition follows Gurtler’s acquisition of its sister company, AuroraChem West, based in Salt Lake City, Utah, in July.