EMI has enhanced the careers of thousands of textile services professionals and earned high praise from participants for nearly 50 years. The program develops the management and leadership skills of participants through team-building, interactive sessions emphasizing information-sharing and problem solving. The EMI program offers 30 hours of interactive classroom training covering topics such as conflict management, strategic planning, delegation, effective communications, coaching, problem solving, interpersonal development, ethics and diversity, financial management, marketing/sales and customer service. EMI is the commercial laundry industry's definitive experience for new industry leaders. Contact Salita Jones, 703-519-0029, ext. 108, sjones@trsa.org.
