The big thing that really stood out to me today is the difference between "equipment" and "companies." Better equipment is better, but at the end of the day, most laundries will be at the mercy of the companies they do business with. Even more than features, functions and benefits, it is so important to know who you are doing business with.
Wednesday is hump day. Soak your feet and press through.
David Chadsey is managing director of Capital Equipment Consulting, a laundry design and consulting firm, and a member of the American Laundry News Panel of Experts.