Tyler is the vice president of government operations for Georgia-based Encompass LLC, a manufacturer and marketer of woven and nonwoven products for the healthcare and hospitality industries.
But he may be best known for having managed the entire textile and laundry operations for the U.S. Department of Veterans Affairs (VA) for 23 years. Earlier, he was the director of textile and uniform operations for the Department of the Navy, where he was responsible for all fleet and base laundry operations. He retired from the VA in 2000, ending 35 years of government service.
A decorated combat veteran, Tyler also retired from the U.S. Marine Corps with 27 years of total service.
Tyler planned and managed the design and construction of some 57 VA laundries and consolidated operations that resulted in cost benefits reaching $250 million. He established quality standards for laundry system inspections. He received numerous awards, including special recognitions from U.S. presidents.
Today, he remains active through his role with Encompass, and serves on the Government and Healthcare committees of the Textile Rental Services Association (TRSA) and an industry liaison group for the American Society for Healthcare Environmental Services (ASHES). He's also an industry adviser to the General Services Administration, a member of The Joint Commission's Environment of Care Industry Task Group and an advisory subcommittee member to the Healthcare Laundry Accreditation Council (HLAC).
CHICAGO — Do you ever get into a discussion with someone who just doesn’t want to listen and attempts to monopolize the exchange? This person asks a question, then attempts to explain what they think the answer is while you’re trying to explain the facts and offer suggestions. This frustrating situation signals a real management flaw.
CHICAGO — You could attempt to design-build a laundry system or build new utilizing such a concept, but a process lacking guidance can be a unique challenge. By following some simple guidelines (based on a cubic-foot analysis) that will promote a competitive acquisition environment for systems and construction, the design-build process will be more complete and less complicated.
CHICAGO — As we progress through the design-build process, there are some important basics that you must hand off to the planners that are involved in your project. These items involve the establishment of a basic construction-and-design methodology. Without this vital component, good planning and design can be difficult, if not impossible, to achieve.
CHICAGO — My last column addressed some basics pertinent to a design-build initiative supporting a new laundry facility or modernization of an existing facility.
CHICAGO — Are you familiar with the design-build concept? Design-build is a method of project delivery, as described by the Design-Build Institute of America, in which one entity works under a single contract with the project owner to provide design and construction services.
CHICAGO — In the environment we work in, it is imperative that we all reexamine what we are doing and how we are doing it. Stress levels in just about any workplace are on the rise, but we can all play a major role in reducing them.
CHICAGO — As we enter the new year, I first want to thank all of you who read my columns on AmericanLaundryNews.com. I appreciate your comments and suggestions. Let’s continue our discussion about leadership. We all must have an honest understanding of who we are, what we know, and what we can do
CHICAGO — As a manager, do you view your organization as one big family? Your family/organization, or the people in your immediate chain of command, creates “content,” comments on others’ content and creates more content, which leads to “discussions.”
CHICAGO — A generation or two ago, relationships and dating in the workplace were frowned upon. In the wake of sexual-harassment lawsuits, most companies put specific policies in place. Anyone choosing to date someone from their workplace would be advised to follow such policies if they want to keep their job.