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Ken Tyler

The Ins and Outs

10 Things You Should Know and Understand about the Laundry Industry

CHICAGO — Without water, you have nothing Editor's Note: Ken Tyler is on...

Lead Others in Taking Ownership of Responsibilities

CHICAGO — Employability, survivability based on taking ownership of what...

The Ins and Outs

Being Right on Time Leaves Positive Impression Every Time

CHICAGO — Brand yourself positively by being on time and prepared CHICAGO...

The Ins and Outs

On the Lookout for Leadership

CHICAGO — Do you move your staff to action through consistent motivation?...

Evaluating Laundry Equipment Proposals

CHICAGO — Where have all the experts gone? CHICAGO — I have warned that...

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Customer Service Reality Check

CHICAGO — As one who has been on both sides of the relationship, I cannot...

Don’t Sit on Your Hands

CHICAGO — Suggestions for making a positive impression at your...

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Get Personal to Excel at Marketing and Sales

CHICAGO — True marketing and selling is getting personal with your...

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Sharpen Those Specs: Recipe for a New Flatwork Ironing System

CHICAGO — Flatwork ironing systems have become the workhorse for...

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Who’s the Expert Here?

CHICAGO — If one has never designed a laundry or been involved in...

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Make Your Employees No. 1

CHICAGO — A government manager seeking help for himself and his...

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Lack of Skills Illustrates Need to Beef Up Educational Programs

CHICAGO — Based on discussions over the last several years with...

Cell-abrate Proper Phone Etiquette

CHICAGO — I continue to be astonished at the lack of etiquette...

Promote Creativity, Prosper from Success

CHICAGO — Several key factors contribute to the success of any...

Listen Up!

CHICAGO — Do you ever get into a discussion with someone who just...

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Design-Build a Laundry (Part 4): Space and Design Criteria

CHICAGO — You could attempt to design-build a laundry system or...

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Design-Build a Laundry (Part 3): Basic Minimum Standards

CHICAGO — As we progress through the design-build process, there are some...

Design-Build a Laundry (Part 2): Finishing, Folding and More

CHICAGO — My last column addressed some basics pertinent to a...

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Design-Build a Laundry? Yes, If You’re Willing to Think Outside the Box

CHICAGO — Are you familiar with the design-build concept? Design-...

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Strengthen Communications, Praise Jobs Well Done to Lower Workplace Stress

CHICAGO — In the environment we work in, it is imperative that we...

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Want to Be the Leader? You’ve Got to Earn It

CHICAGO — As we enter the new year, I first want to thank all of you...

Open Mind, Timely Response and Focus on Customers Equal Good Community Management

CHICAGO — As a manager, do you view your organization as one big...

Workplace Romance Carries Great Personal, Professional Risk

CHICAGO — A generation or two ago, relationships and dating in the...

Marketing is No Easy Task

CHICAGO — You may possess all the confidence in the world that...