Ken Tyler
February 7, 2012
CHICAGO — True marketing and selling is getting personal with your customers and buyers. You need to be able to capture the needs of your associates and develop...
Ken Tyler
January 3, 2012
CHICAGO — Flatwork ironing systems have become the workhorse for healthcare and hospitality laundries around the world. When soliciting a new system, the following...
Ken Tyler
December 6, 2011
CHICAGO — If one has never designed a laundry or been involved in such a process directly, they should make a concerted effort to locate someone with that expertise...
Ken Tyler
October 31, 2011
CHICAGO — A government manager seeking help for himself and his organization contacted me the other day. Because of recent drastic budget cuts and subsequent...
Ken Tyler
October 3, 2011
CHICAGO — Based on discussions over the last several years with folks having just completed educational programs sponsored by various entities, I am astonished that...
Ken Tyler
September 5, 2011
CHICAGO — I continue to be astonished at the lack of etiquette regarding use of the cellphone, a device that has become commonplace in the workplace. No matter if you...
Ken Tyler
August 2, 2011
CHICAGO — Several key factors contribute to the success of any organization, and one of the major deciding elements is creativity. Organizations that will survive...
Ken Tyler
July 11, 2011
CHICAGO — Do you ever get into a discussion with someone who just doesn’t want to listen and attempts to monopolize the exchange? This person asks a question,...
Ken Tyler
June 13, 2011
CHICAGO — You could attempt to design-build a laundry system or build new utilizing such a concept, but a process lacking guidance can be a unique challenge. By...
Ken Tyler
May 2, 2011
CHICAGO — As we progress through the design-build process, there are some important basics that you must hand off to the planners that are involved in your project. These...
Ken Tyler
April 4, 2011
CHICAGO — My last column addressed some basics pertinent to a design-build initiative supporting a new laundry facility or modernization of an existing facility.
An...
Ken Tyler
March 1, 2011
CHICAGO — Are you familiar with the design-build concept? Design-build is a method of project delivery, as described by the Design-Build Institute of America, in which...
Ken Tyler
February 1, 2011
CHICAGO — In the environment we work in, it is imperative that we all reexamine what we are doing and how we are doing it. Stress levels in just about any workplace are...
Ken Tyler
January 4, 2011
CHICAGO — As we enter the new year, I first want to thank all of you who read my columns on AmericanLaundryNews.com. I appreciate your comments and suggestions. Let...
Ken Tyler
December 6, 2010
CHICAGO — As a manager, do you view your organization as one big family? Your family/organization, or the people in your immediate chain of command, creates “...
Ken Tyler
October 31, 2010
CHICAGO — A generation or two ago, relationships and dating in the workplace were frowned upon. In the wake of sexual-harassment lawsuits, most companies put specific...
Ken Tyler
October 3, 2010
CHICAGO — You may possess all the confidence in the world that yours is a perfect product line with a clearly defined customer base. If that’s the case, you...
Ken Tyler
September 5, 2010
CHICAGO — Have you ever gotten up in the morning fighting with yourself over how you or your team could receive additional compensation for your work? Or maybe your...
Ken Tyler
August 1, 2010
CHICAGO — Have you ever gotten up in the morning fighting with yourself over how you or your team could receive additional compensation for your work? Or maybe your...
Ken Tyler
July 4, 2010
CHICAGO — As I listen to our industry’s experts, I become more amazed every day by the continued absence of management-support and fiscal-accountability systems...
Ken Tyler
June 6, 2010
CHICAGO — Do you have a business card? If so, how do you utilize it? Keep in mind that these cards have two sides. If you are touting “green” as part of...
Ken Tyler
May 2, 2010
CHICAGO — The perception of playing favorites at any level in an organization, whether true or not, must be avoided at all times. Such a perception can have a negative...
Ken Tyler
April 4, 2010
CHICAGO — One of the biggest challenges associated with any position in the workforce is using sound, compliant communication, whether you’re speaking face-to-...
Ken Tyler
March 1, 2010
CHICAGO — I recently had the opportunity to visit some of the laundries that I helped design, build, and manage. I was saddened at the condition of these facilities, in...
Ken Tyler
February 1, 2010
CHICAGO — Before I begin, I would like to thank you for all of your encouraging phone calls, letters and e-mails for more than a year now. I encourage you to please...
