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Eric Frederick

Position Yourself Now to Thrive When Economy Rebounds

There are storm clouds on the economic horizon. The experts have...

Respect for the Industry Has to Start with Us

I was talking to an acquaintance recently when he asked if he could see...

New Technology: Can You Keep Up?

I grew up in a generation that learned how to use a slide rule to speed...

Signs Point to Textile Supply Issues, Price Increases

Now that the 2008 Summer Olympics in Beijing have ended, it’s...

Speeding Up Stacking, Counting of Washcloths Presents Challenges

In August 2007, we almost doubled the number of pounds that we process...

Year-Round Budget Work Lowers Stress

My fellow managers at the hospital and I got that deer-in-the-...

Fear of Risk Can Hinder Managerial Effectiveness

One of the hardest things for a manager to do is manage risk —...

Cruise Ship Laundry Excels Despite Rough Seas, Language Barrier

I’ve just completed my third seven-day cruise in the last three...

Mistakes Happen, But Go All Out to Make Things Right

I’ve always believed that it’s easier to keep a customer...

Marketing of More Energy-Efficient Textiles Deserves Scrutiny

Energy prices are going up, and everyone is looking for a way to reduce...

Set Aside Time for Task of Updating Job Descriptions

One of my tasks that always seems to fall through the cracks is...

Understanding Christmas Holiday Linen Volume

The Christmas holiday is a very special holiday to most employees, and...

Flatwork vs. Fold Dry: Why the Shift in Products?

I was working on a productivity improvement project and had the...

Which Term Best Communicates Your Message?

When my oldest son was just beginning to talk, he went through a phase...

Nonuniform Shelf Cart Styles Force One to Adapt

For years, various linen companies have irritated me by insisting on...

What Do You Do With Laundry's Leftovers?

It seems like everywhere I go, someone is talking about how to protect...

What Lesson Can You Learn From a Sponge?

Every once in a while, I try to do something different to challenge my...

Small Clean '07 Booth Yields New Solution

During every Clean Show, I dedicate a number of hours to investigating...

When in Drought, Turn to Water Reuse

As managers, we’re responsible for setting the course for our...

Inspections Never Come at Good Time

Most of us will never have to deal with a random Occupational Safety...

Vendor Pays Hefty Price for Devaluing 'Human Element'

Recently, one of my major vendors made a sudden and unexpected change...

Create Road Map to Solve Problems, Build Toward Future

We all deal with problems every day. Some are easy to handle, and some...

Learning Process Management is Key to Better Performance

For years, the laundry industry has been trying to upgrade its...

Continued Value Depends on Your Ability to 'Network'

I’ve been seeing a number of cell phone ads recently in which the...