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Eric Frederick

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A Reusable Barrier Isolation Gown Success Story (Part 2 of 3)

ROANOKE, Va. — I once wrote about having an opportunity to use reusable barrier isolation gowns in all the hospitals that comprise the Carilion Clinic. The ability...

Reusable Barrier Isolation Gown

A Reusable Barrier Isolation Gown Success Story (Part 1 of 3)

ROANOKE, Va. — I once wrote about having an opportunity to use reusable barrier isolation gowns in all the hospitals that comprise the Carilion Clinic. The ability...

green economy

Are Reusable Barrier Items Cost-Effective?

ROANOKE, Va. — I met with my production and maintenance staff recently to prepare for taking on a new account. We needed to move some of the work we were processing...

employment application

How to Survive When You Lose Your Job (Part 3 of 3)

ROANOKE, Va. — When you lose a job, there is a series of things that should be done immediately. And unless you prepare, unless you are proactive, you are not going...

you're fired post-it note

How to Survive When You Lose Your Job (Part 2 of 3)

ROANOKE, Va. — We hear about global financial problems every day. We have seen the economic downturn and how the new healthcare law puts economic pressure on our...

layoffs

How to Survive When You Lose Your Job (Part 1 of 3)

ROANOKE, Va. — We hear about global financial problems every day. We have seen the economic downturn and how the new healthcare law puts economic pressure on our...

workflow diagram 3d

Standard Operating Procedures Place You on Right Route

ROANOKE, Va. — In discussions with my fellow laundry managers, no topic creates the deer-in-the-headlights look more than talking about standard operating procedures...

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Providing Less Than Acceptable Service Is Disturbing Trend

ROANOKE, Va. — I have now been working in the laundry industry for more than 39 years and have seen many changes and developments over the past four decades. I have recently...

productivity

Searching for the Ideal Productivity Monitoring System

ROANOKE, Va. — I spent a lot of time at the Clean Show looking at improvements in productivity monitoring systems. I find the benefits of using one worth the time...

Lessons from the Spring Storms

ROANOKE, Va. — Much has been said about having backup plans in case of disasters. The recent storms in Mississippi, Alabama and Georgia have brought fresh attention...

tin can phone

How to Reduce Linen-Replacement Costs (Part 2 of 2)

ROANOKE, Va. — The escalating cost of textile products is causing many organizations to refocus on reducing linen-replacement costs. During my years in this...

hospital gown

How to Reduce Linen-Replacement Costs (Part 1 of 2)

ROANOKE, Va. — The escalating cost of textile products is causing many organizations to refocus on reducing linen-replacement costs. During my years in this...

classroom

Want to Survive Hard Times? Focus on What You Can Control

ROANOKE, Va. — Are you tired of swimming upstream? Has the troubled economy worn you down and made you lose your optimistic view of life? Have you had to make tough...

bar graph showing growth

Rising Cotton Prices: What is Their Impact?

CHICAGO — Have you seen textile prices increase from 8.5% to 20% recently? Have you noticed that no one is offering long-term, price-guaranteed purchasing agreements...

Relegating Patience to Bottom Drawer is Sure Way to Fail

CHICAGO — In this fast-paced, got-to-get-it-done-today world, many managers overlook the wonderful tool of patience. Patience is an essential part of dealing with...

lightbulbs

It’s Time to Add Value for Revenue-Starved Healthcare Customers

CHICAGO — Our national economy remains sluggish and the fiscal challenges in various areas of the country abound. At this writing, the U.S. unemployment rate is around...

How Can You Justify an Equipment Upgrade?

CHICAGO — The economic slowdown over the past several years has forced many organizations to reprioritize how they invest their money. It is extremely important that...

Operational Quality Depends Upon Good Communication

CHICAGO — How important is your ability to communicate with your employees and customers? Does a manager need to be an effective salesman? Is there a relationship...

What Are the Keys to Success? People, Education, Technology

CHICAGO — What are the keys to having success? I believe that there are three: People — The ability to deal with people is one of the most overlooked but...

After 10 Years on the Job, It Might Be Time to Look Around

I have had numerous discussions with my fellow laundry managers in recent years about job security. This certainly has been a hot topic around the country. Can you stay at a...

A Parable for Our Times: In Search of the ‘Silver Bullet’

Once upon a time, a laundry manager went away on vacation for several weeks. Upon his return to the laundry, he found the department way behind its regular work schedule....

When to Rebuild Versus Buying New

It’s been challenging for many of us to find repair parts for Lavatec or Washex equipment. Vendors have asked me if I would be in a hurry to replace the Lavatec tunnel...

Trade Secrets Aren't What Separate Us

I really enjoy facing the various challenges that come my way. Sometimes they are new business opportunities, sometimes they are new and better ways to do business. But no...

What Does It Cost to Produce a Surgical Pack?

An Association for Linen Management (ALM) member recently asked how to determine the appropriate price for producing custom reusable surgical packs. As I tried to explain, I...