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Survey: Boosting Productivity Seen as Top Laundry Priority for 2012

CHICAGO — For January’s AmericanLaundryNews.com Wire survey, respondents had the opportunity to look back at 2011 plus examine their priorities for 2012....

wire survey graph

Survey: 63% of Operators Say 2011 Throughput Better Than Expected

CHICAGO — More than 63% of respondents to American Laundry News’ final Wire survey for 2011 said their laundry’s poundage this year was “much...

wire survey chart

Survey: Many Laundry Managers Thankful for Solid Operations, Appreciative Customers

CHICAGO — With Thanksgiving just a few weeks away, American Laundry News asked laundry managers this month to comment via the Wire survey on the things they are...

wire survey chart

Survey: Price and Quality Equally Important for Most Who Choose, Buy Textiles

CHICAGO — Among those who play a part in selecting and/or purchasing the textiles that his or her laundry processes, 78.6% believe purchase price and product quality...

wire survey chart

Survey: Most Have Emergency Preparedness Plan in Place

CHICAGO — The news in recent months has been rife with reports of severe weather (Joplin tornado), flooding (East Coast caused by Hurricane Irene), and other...

wire survey chart

Survey: Missed or Late Delivery Most Often Cause of Complaints

CHICAGO — Measuring customer satisfaction and tracking complaints are important aspects of their institutional or commercial laundry service, according to the vast...

wire survey chart

Survey: Respondents Give Clean ’11 High Marks, Applaud Decision to Shorten Next Show

CHICAGO — Eighty-seven percent of respondents to June’s unscientific Wire survey said they attended Clean ’11 in Las Vegas, and 86.4% of them reported...

wire survey chart

Survey: Word of Mouth Popular Tool for Marketing Laundry Services

CHICAGO — There are many ways that a laundry operation can promote its service to potential clients or end-users, and the marketing method used by more than two-thirds...

wire survey chart

Survey: Operators Tweak Delivery Schedules, Routes as Gas Prices Soar

CHICAGO — Laundry operations with off-site pickup/delivery have to be feeling the sting of gasoline prices that are exceeding $4 a gallon in some areas and could spike...

ALN Wire Survey chart

Survey: Finishing Equipment at Top of Clean Show Attendees’ Want-to-See List

CHICAGO — Nearly 60% of respondents to March’s Wire survey say they are planning to attend Clean ’11 in Las Vegas, while another 17% are unsure at this...

ALN Wire, February, 2011

Survey: Laundries Placing Larger Orders, Making Operational Adjustments as Cotton Prices Rise

CHICAGO — With cotton prices at or near record highs for the last several months, textile manufacturers and suppliers faced with higher raw-material prices are passing...

ALN Wire Survey chart

Survey: Building on Quality Staff, Increasing Productivity Among Top Priorities This Year

CHICAGO — The beginning of a new year offers us a clean slate, a fresh opportunity to set goals. Making a New Year’s resolution is a common tradition, and half of...

ALN Wire Survey Chart

Survey: 50% of Operators Say 2010 Throughput Better Than Expected

CHICAGO — Fifty percent of respondents to American Laundry News’ final Wire survey for 2010 said their laundry’s poundage this year was “much higher...

ALN Wire Survey Chart

Survey: Respondents Shudder at Thought of Losing Biggest Customer

CHICAGO — During Halloween time, scaring someone is often done in the spirit of fun. But there are plenty of frightening scenarios that would be no fun at all for a...

ALN Wire Survey Chart

Survey: Good Customer Service, Safe Workplaces are Keys to Improving Industry

CHICAGO – In what one way can a laundry manager or textile rental operator best improve our industry? By making sure equipment is functioning properly? Using...

ALN Wire Survey Chart

Survey: Two-Thirds of Managers Say Facilities Have Suffered Fires

CHICAGO — Two-thirds of laundry managers and administrators responding to August’s Wire survey say their laundry, or one that they oversee, has suffered a fire...

ALN Wire Survey Chart

Survey: Losing an Account, or Possibility of Outsourcing, Turns Up the Pressure

CHICAGO — Do you keep your cool when things start to heat up at your laundry? Do even the smallest things eat at you, or does it take a major problem to make your...

ALN Wire Survey Chart

Survey: Most Operators Cooperate to Prevent Service Interruptions

CHICAGO – Summer usually brings stormy weather and sometimes flooding, which can cause consternation for the laundry manager or textile rental operator who has to cope...

ALN Wire Survey Chart

Survey: Respondents Favor Certain Healthcare Reforms, Oppose Bill

CHICAGO – Respondents are split on various aspects of federal healthcare reform, but more than three-quarters of them (76.2%) oppose the recently passed package as a...

ALN Wire Survey Chart

Survey: Heat Reclamation, Efficient Plant Lighting, Water Reuse Among Popular ‘Green’ Practices

CHICAGO — If you manage or oversee a laundry, do you believe your operation has emerged as an energy-efficient model that makes other managers “green...

ALN Wire Survey Chart

Survey: After Washability, Cost Per Use Most Important in Making Textile Choices

CHICAGO — A raft of variables goes into the decisions to select and buy textile items for institutional or rental use. Each purchase reboots the process of determining...

ALN Wire Survey Chart

Survey: Being Unreliable Is Quickest Way to Get on Manager’s Nerves

CHICAGO — What are the traits of a good employee? Which negative trait will fray a manager’s last nerve? These were some of the questions American Laundry News...

ALN Wire Survey Chart

Survey: Adding/Replacing Equipment, Building on Quality Staff Are Top Priorities for 2010

CHICAGO — Do you believe in New Year’s resolutions? Whether you’re a believer in such things or not, a new year gives us all a clean slate — a fresh...

ALN Wire Survey Chart

Survey: 44% of Operators Say 2009 Throughput Better Than Expected

CHICAGO — Nearly 60% of respondents to American Laundry News’ final Wire survey for 2009 said their laundry’s poundage was “much higher” (25.9...